A 1,000-word summary of pharmacy work summary

After working in the pharmacy for a while, it is time for us to write a work summary for our work. Dear readers, I have prepared some pharmacy work summaries for you, please accept them!

Pharmacy work summary 1

Since 20__ years, I have carefully studied the "Drug Administration Law" and "Prescriptions" "Management Measures" and the rational application of antibacterial drugs, and use their spare time to study and continuously improve their professional level and skills. They are dedicated to their work, work together to serve patients, learn professional knowledge from their peers humbly, and promptly and properly handle temporary problems that arise at work. question. Keep drugs neatly, strictly manage drugs, narcotics, restricted drugs, dramas and valuable drugs, make regular inventories, assist the Finance Department in doing drug economic accounting, identify problems in a timely manner, find out the causes, research and deal with them and solve them in a timely manner. The medicine room and pharmacy are a whole, and everyone is like a part. They all work together, cooperate with each other, help each other, and complete the tasks assigned by superiors with high quality and quantity.

The work of the pharmacy in the past year is summarized as follows:

1. Improve the work process, improve work efficiency, and facilitate patients and relevant departments of the hospital.

The pharmacy is an important window that directly faces patients and nurses. How to facilitate patients and hospital nurses and how to improve work efficiency are the focus of pharmacy work. In order to better improve the pharmacy work and improve work efficiency, on the premise of meeting the requirements of patients and nurses, we must first communicate with patients and nursing staff, and department staff will prepare prescriptions quickly and accurately.

2. Carry out drug planning and drug inventory. Make every job practical, detailed and meticulous to lay a solid foundation for the next step of work.

In accordance with the requirements to ensure the first-line clinical use of drugs, make customization plans for drugs based on sales conditions, report and customize them on time, and meet the drug supply needs of clinical departments. During this year, pharmacies can do a good job in supplying medicines. And store the arriving medicines in a timely and accurate manner. The pharmacy conducts an inventory every six months to ensure that the accounts are consistent.

3. Do a good job in the management and maintenance of medicines.

Every time after receiving incoming drugs, we carefully check and accept the drugs, so that drugs with a near-expiration date will not be accepted or stored in the warehouse, and unqualified drugs will not be accepted. Strictly follow the management principle of "first in, first out, recent first out" to do a good job in the sales and maintenance of drugs to ensure the quality of drugs. At the same time, we strive to do a good job in rational use of drugs, improve the implementation of treatment plans, and strive to improve the level of various businesses. , better strengthen the management of drugs to ensure drug quality.

4. Standardize the management of special drugs.

Based on the actual situation of our hospital, special drugs, such as psychotropic drugs and narcotic drugs, are managed under the management principle of special counters, dedicated personnel, special accounts, special prescriptions, and double verification. Special drugs will be more strictly controlled to ensure the unification of prescriptions, drugs, and inventory, and to eliminate errors in the deployment of psychotropic drugs.

5. Strengthen business learning and strive to improve service quality.

Strengthen the study of drug knowledge in daily work, especially new drugs that appear clinically. Dispense medicines in strict accordance with the provisions of the "Hospital Prescription Management System", "Pharmacy Dispensing Work System" and "Pharmacy Dispensing Responsibilities", and adhere to "four checks and ten pairs" to strictly prevent the occurrence of erroneous prescriptions. Provide better, accurate and perfect window services, serve patients patiently, carefully and wholeheartedly, and improve one's own quality and professional level through continuous practice.

Work direction in 20__:

In the new year, pharmacy staff will fully cooperate with relevant departments of the hospital to continue to improve service attitude and service quality, strengthen business learning, Add new knowledge to better serve patients.

Pharmacy Work Summary 2

First of all, I would like to thank everyone for your help and support in my work over the past month. As someone with no management experience, this is my first time taking on this responsibility, and I deeply feel that the responsibility is heavy. However, with the joint efforts of everyone here, our store has achieved gratifying results this month. So, we must continue to maintain and carry forward what we have done well, and we must gradually improve what we are lacking in order to comprehensively improve the overall quality of our store and enhance the overall competitiveness of our store.

Next, I will give you three opinions on the specific work for the next step:

1. The daily work of the store needs to be further strengthened

First, cleanliness and hygiene aspect. The space of our store is relatively wide, and the manpower is relatively limited, and the workload of each is relatively large. This requires us to maintain a good attitude in our daily work, try to be less complaining, more enthusiastic, and create a comfortable environment for customers. shopping environment. Cleanliness is something we must do every day. Don't treat it with the mentality that I just did it the day before yesterday and it was just checked by the superiors. Of course, as long as we do something, we must do it well. Whether it is green strips, shelf nets, or corners, we must do it in place. Don't just draw the word "big" and it will be done. Also, while cleaning, we should not neglect the customers around us. When we find a customer coming in, we should immediately put down what we are doing and greet and receive the customer warmly. At the same time, when we are receiving, we must pay attention to our manners, and do not touch here or scratch there in front of customers. Even if there is discomfort, we must try our best to overcome it, or quickly find opportunities to deal with it in time, but the actions must also be Can't stay too long.

The second is display. Inventory storage is not allowed in the first three rows and end displays. I have always been reminded every time I receive the goods. Don’t put the newly received goods in the back. Be sure to remove the outer packaging and put them neatly with the medicines one by one. When receiving the goods, we should always adjust the arrangement. See If there is a lot of stock of a certain product and there is only one layout, you should adjust it as you go. Don’t wait until later. You may not see it and forget it later. The reminder once may be because the explanation is not specific enough, and the reminder twice may be the explanation not thorough enough. If we are reminded three or four times, we have to look for the reason within ourselves.

The third is the labeling of drugs. In our daily work, we find that our price tags are often not in the middle of the medicines. So, in the face of this situation, every time after cleaning, we should always pay attention to whether the shelf labels have been displaced or placed behind the rows, and they should be adjusted easily. Especially when we are not busy at ordinary times, we should always pay attention to the labeling issues of ourselves and the surrounding containers, and we must do our work without dividing our work.

The fourth is the receipt of goods. We talk about this issue in every conference and small meeting, especially when we receive naked bottles and need to print barcodes. Everyone has improved in this aspect, and every time I adjust the goods, sometimes I adjust the In many cases, everyone has been tolerant of me, and I am very grateful to everyone. But what we still need to pay attention to is that when we receive medicines with the same product name and the same manufacturer, but different specifications, we must pay special attention not to misplace them. At the same time, everyone must have a habit. When new drugs arrive, they must promptly refer to the price on the purchase order and write the label. This is what we all must do and improve.

The fifth is after-sales. Next month is about point redemption, especially at the cashier. We may need to spend more energy, talk more, and do a good job in our after-sales point redemption work, so as to promote our sales work and bring our sales to a higher level. building.

2. The mental outlook needs to be further improved

Regardless of the size of the store, we are a collective. We must not only be a "caring person" for customers, but also a "caring person" for colleagues. caring people”. Whether at work or in life, we must love each other, tolerate each other, communicate with each other, and live in harmony. Only in this way can the whole group become more energetic and warm, and everyone will be full of energy when working. In this way, we can do Thinking in one place and working hard in one place make our working environment more relaxed and warm.

3. Standardized services need to be further deepened

As a special commodity, medicines are related to people’s lives, health and safety. Therefore, while we sell drugs, we should also provide customers with professional pharmaceutical services to ensure that customers' medication is safe, effective, and reasonable. In order to provide customers with high-quality pharmaceutical services, we must study and master them comprehensively and systematically, and strive to improve our own pharmaceutical service levels. When we treat customers, we must treat them as our relatives, consider everything from the customer's perspective, and give them the correct guidance. We must always believe that there must be service first, and then sales. We must always do: "Do a line of work, love a line of work, love a line of work, and be dedicated to a line of work."

Our aim is to ensure that every aspect and step of the service can increase the value of the customer's enjoyment and experience of the service. Only in this way can we increase our repeat customers and improve the popularity of our Ankang Second Store.

Finally, all our staff must firmly establish the business philosophy of "details determine success or failure". Economists believe that the gap begins with details, and 1% of details can lead to 100% failure. Here, we can assume that everything is good when we go to a restaurant, except that the waiter serving the food is disheveled, has dirty face and hands, and has an arrogant service attitude. So, what will be your first feeling? What else can you do in Do you want to continue drinking your wine and eating your side dishes here? Therefore, we must establish a business philosophy that details determine success or failure. "The great things in the world must be done with detail, and the difficult things in the world must be done with precision." All the difficult things in the world start from precise requirements, and all the big things in the world start from the small. I hope that all our brothers and sisters can do every simple thing well and it will be extraordinary; do every ordinary thing well and it will be extraordinary. .

Colleagues, I sincerely hope that through today’s meeting, everyone will take active actions and play their role in their respective jobs, for the comprehensive and coordinated development of the company and our store, and for the improvement of our Work hard to earn your own income!

Pharmacy Work Summary 3

Time flies, and I have been working in Hengsheng Pharmacy for three months without knowing it. From stranger to familiarity, from familiarity to Now join this team. I deeply feel that this is a very dynamic and combative team, and I am very honored to be a member of this team. I love this position. As a pharmacy staff, in the daily work of the pharmacy, I work conscientiously and serve every customer wholeheartedly, and strive to create a high-quality window service image.

With the care and support of the leaders and the selfless help of my colleagues, I am currently generally adaptable and familiar with the various tasks of the pharmacy position. I will now report my personal work summary as follows:

1. Strictly abide by the hospital's rules and regulations; come to get off work on time and never be late or leave early.

2. Actively familiarize yourself with and master the functions and composition of various drugs, keep in mind the prices of various drugs, and ensure that customers can buy the most ideal drugs in the shortest time.

3. Insist on participating in various studies and meetings in the pharmacy, better and more comprehensively grasp the various work processes of the pharmacy, and formulate rules and regulations suitable for your relevant positions based on the actual work of the pharmacy;

< p> 4. Professional qualities: Pharmacy personnel must be extremely responsible for patients, have a sincere attitude, be kind and enthusiastic, care for and considerate patients, understand the psychological characteristics of patients, and provide meticulous physical and mental care;

5. Provide psychological care , always speak kindly, explain patiently, do well in the patient's ideological work in a targeted manner, and enhance his courage and confidence in fighting the disease;

6. Keep your clothes neat, your appearance dignified, and your behavior steady. , be polite, simple and generous;

7. Have a decent style, treat patients equally, and be serious about work.

As the saying goes: "No gold is pure, and no man is perfect." I still have many deficiencies, such as: personal service level needs to be strengthened and improved accordingly. Here, I would like to thank my leaders for their care and support. I must also strictly demand myself, strengthen my studies, strive to improve my business capabilities, and strive to master all aspects of the pharmacy as soon as possible. Make every effort to improve the high-quality window service image of the pharmacy and contribute to a better tomorrow for the pharmacy.

Pharmacy Work Summary 4

In recent years, I have always been down-to-earth and hardworking. I have always believed in the hospital motto of "####" and have received the care and support of the leadership team of the party committee of the hospital. Next, he worked diligently, hard-working and conscientiously to do his job, successfully completed all the tasks assigned by the hospital and the department, and was well received.

1. Strengthen the study of the party’s advanced theoretical knowledge and improve ideological and moral quality

As a Communist Party member, if you want to do your job well, you must first ideologically cooperate with the party The organization maintains a high degree of alignment. I have always believed that establishing lofty ideals can cultivate a strong will and noble character, eliminate all interference, and overcome all difficulties. At work, I resolutely implement the instructions and regulations of the hospital party committee and leadership team.

Never relax in the study of the party's advanced ideological knowledge, always keep your thoughts up to date with the development of the times, and always maintain a work style of being modest and prudent, guarding against arrogance and impetuosity.

2. Unite and cooperate to ensure drug quality

Drug quality is more important than Mount Tai. It is the key to the rise and fall of every medical institution and is also the biggest concern of patients. I always We always give top priority to drug quality issues. While ensuring the safety and stability of the source of drug purchases, we also pay attention to all aspects of drug storage to ensure the safety and effectiveness of patients' medication. In recent years, there has never been an error accident.

3. Scientific research and learning

In my spare time, I strive to keep up with the development of the subject, continue to innovate, and develop new projects. In recent years, he has actively applied for and participated in various scientific research projects, worked hard with young party members, carried out new projects, actively assumed responsibilities, and encouraged them to study, work, improve, and innovate, thus resulting in the emergence of some young talents in the department.

As a member of the Communist Party of China, in my future study and work, I will take active actions, consciously strengthen the study of important ideas, strive to master scientific and cultural knowledge, and constantly improve my overall quality and business capabilities. I will regard past achievements as a new starting point for my work, strictly demand myself with higher standards, learn from the strengths of others with an open mind, so that my professional level can be continuously improved and improved at work, conscientiously perform my job responsibilities, work hard, and love my job. Dedication, always maintaining a strong spirit and full enthusiasm for work, and striving to achieve better results.

Pharmacy Work Summary 5

From the end of November last year to today, I have been working as a salesperson in a pharmacy store for eight full months.

It’s hard to say that from working at a desk in an air-conditioned room, typing on the keyboard every day, chatting on QQ and reading novels, to wiping shelves until it’s too cold or too hot, wiping shelves with sweat, being scolded by unreasonable customers, to being scolded to the point of falling head-over-heels. What a difference there is.

It is undeniable that I am tired and lacking in physical and financial welfare; but on the other hand, this is also the main purpose of my coming to work in the store: I have learned a lot of knowledge, which I have not heard or ignored in class. I got back most of the knowledge here. It can be said that it provided me with a lot of practical experience when taking the exam to become a licensed pharmacist.

Speaking of experience, we have to talk about the person in charge of the store, that is, the store manager. I learned a lot from her, not only knowledge, but also attitude and life. I also have to talk about the other three colleagues. As the last person to arrive, I was not happy to get along with them. Maybe it's because there is a five or six year age difference between them, but I feel like there is a big gap between them.

Just like I think I came to the store because I have to take an exam, but I actually like the job of selling medicines, because when you successfully sell the medicines you want to sell and make customers happy to pay for them, it is a great success. A very fulfilling and happy thing. This sense of satisfaction stayed with me for a long time, until the day of the store's class assessment.

That is May. For the next five, six, seven or three months, I can say that I lived in dire straits. Because of the hot weather and too much dust, summer shelves can be said to be a nightmare. To be honest, I always think that the shelves and other tasks I am responsible for are the most important. It will take at least four and a half hours to clean the entire shelf, and that is without stopping to sell medicine to customers. Moreover, my shelves are placed in front of the door, and the heat from the vehicles that come and go makes the shelves very dirty. It is so dirty that you think it is impossible not to wipe it every morning. Because if you don't wipe it off, there will be dust. If the superiors inspect and see it, they will be fined. Basically every morning shift, I have to wipe the shelves. Not only do I wipe them all, I will mainly focus on the first and second floors, and the next three floors will be wiped at different times, but I still feel very tired. To be honest, sometimes I'm really afraid of working the morning shift. I have a fungal infection on my left thumb, which sometimes makes it very itchy. Now I apply ointment and it is better, but it still attacks from time to time, which is very uncomfortable. Compared with the shelves that the other three colleagues are responsible for, I can loudly say that I am the most numerous and the most diligent, but I say silently in my heart, in fact, I am still the most tired.

Next is the other GSP inspection work that I am responsible for. The monthly receipt (a dozen thick) must be stamped with three stamps on each page, and the date must be written with a pen; it must be written every day Refrigerator and indoor temperature and humidity meter; Maintenance of key varieties of Western medicine written once every half month (personally find this the easiest); Write training records in three different handwritings (three articles a month, that is, nine articles), and I finish each time It felt like I had been damaged once; the antibiotics and stimulant drugs were stamped (the ink pad was quite difficult to use and the stamping was very painful). I have been in the same class as everyone, and I feel that their responsibilities are much easier than mine! Maybe this is the important responsibility entrusted to me by the store manager, but sometimes I feel so busy here! Especially at the beginning of the month time. The day shift cleans the shelves, and the night shift does these tasks. Sometimes if you are busy at night, these tasks have to be postponed. I'm not complaining. If I was complaining, it might not be too late to complain now. The tea will be cold when people leave. Just remembering, remembering the past.

The past three months of getting along with my colleagues have been quite painful. Because they are divided into two classes to compete, the more money they get, the more they get. Dozens of yuan will be deducted, and the less money will be deducted. To put it bluntly, the wool comes from the sheep. But it seems to be a big attraction for these little girls. Because after the introduction of this policy, the superficial peace seemed to have collapsed, and there were even verbal conflicts over a slight time difference. It didn’t matter that I had only been here for half a year, but they seemed to be fighting over this after they had been here for more than a year. . Moreover, A said bad things about B and C when we were in the same class, B said bad things about A and C to me when we were in the same class, and C said bad things about A and B when we were in the same class. After three months, I really don’t know whose words are trustworthy. Perhaps to put it more bluntly, no one’s words can be trusted. I think they certainly said a lot behind my back. Although the store manager always emphasizes that they are quite innocent, I'm sorry that I really didn't see it at all. All I saw was that I was betrayed.

When A and I talked about BC's bad things together, I didn't care and just listened to the story. However, when B and I were in the same class, A talked about my bad things and even said it in front of the store manager. Just because I don't say anything or fight back doesn't mean I don't know, it just means I don't think it's necessary. Maybe I'm too naive.

I work hard to sell medicine because of the dual satisfaction of selling medicine and the mission. Sometimes I think that if I just say a little more, the customer will accept it. Of course, it is also possible that the customer will turn around and leave; but if I say everything, If you don’t say it, customers will definitely not buy it. There are risks in everything you do. But when I did this, A thought that I didn’t trust him and that I was too arrogant. He told the store manager that I didn’t trust others and thought I was so self-interested. He even made the store manager have this illusion and tried hard to sell in his class. , my class handles store work more often. Faced with this situation, I feel helpless. I don’t know how to solve it. All I can do is continue to work hard to sell. But I still feel disappointed inside. In late June, I felt extremely cold, very tired, and felt that it was really pointless to continue doing this. This mood seriously affects my efficiency in reading at home. I'm not afraid of losing, nor can I afford to lose, but I don't want to lose in this kind of thing. Although my class was slightly better than theirs in June, my salary was actually only 1.9 yuan more, which is ridiculous. The exams were about to start in mid-October. I thought I was no longer young and had to work hard as early as possible, so I submitted my resignation report to the store manager. The store manager thought that B and I had found new jobs, so we wanted to join forces to change jobs. God knows that I never believed that B would resign. In fact, B did not resign. He was just talking about it. At least he was doing a good job before I left. This is why I don’t believe anything the three people at ABC say. I think I will be very reluctant to work with people of this age group in the future. For no other reason than that they have no credibility at all. But the store manager’s idea still hurt me. If a leader thinks that his employees may quit at any time, it means that he does not trust this employee at all.

It’s just that now, all grudges have ended, and all willing, unwilling, painful and happy life has ended. It felt so satisfying to say all the words that were buried in my heart, painful and happy at the same time.

I think I will definitely not be a store salesperson again in the future. But if they call me, I will definitely eat hot pot with them.

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