Three personal summaries of gas station employees

Along the way, I walked in a hurry, and unconsciously 20XX has quietly waved goodbye to us and ushered in a brand-new 20XX year. Looking back on my work and life in Jiashao gas station for half a year, I learned a lot. I remember when I first entered the station, I was always worried about whether I would be competent for this job, and sometimes I was not at ease talking to customers. The stationmaster will always enlighten us to enlarge our courage and we will be able to adapt to the work of the gas station after a period of time. It is not easy to talk about refueling. It's as simple as you just plug the oil gun into the fuel tank, but people often add the wrong oil, causing serious consequences. Cause unnecessary losses to yourself and the station. Ask if you want. Being responsible for yourself is also responsible for others.

The importance of gas station safety work is self-evident. Therefore, our station always takes safety work as the top priority, which is embodied in the following aspects: first, ideologically, we should strive to improve safety awareness, speak at every meeting, always pay attention to reminding and urging each other, and effectively improve the safety awareness and skills of personnel; Second, from the system, strictly implement the provisions of various safety management systems issued by superiors, and strictly manage the system, such as: it is strictly forbidden to refuel in plastic barrels, and it is strictly forbidden to refuel in thunderstorm and lightning weather; Third, from the inspection, we should always check, focus on rectification, and eliminate hidden dangers. We insist on checking the safety every day, and insist on checking the safety when the station staff hand over. If the fuel gun, tanker and metering hole leak, we will deal with it in time, thus eliminating all kinds of hidden dangers. Fourth, from the maintenance of equipment and facilities, we should pay attention to maintenance, maintenance and prevention, and do a good job in various safety work, with emphasis on fire prevention, antifreeze and robbery prevention.

In terms of health, clean the station every day, clean the garbage from time to time during the day and keep the station clean and tidy. In order to avoid the phenomenon of scattered, chaotic and scattered, we have standardized and detailed requirements from the aspects of goods placement, housekeeping, environmental sanitation, accounting and various records, which has promoted the further standardization of various management and improved the appearance of the station.

At our gas station, we pay attention to quality service and strive for customers. For every customer who enters the station, we have achieved "welcome, walk and send" and are warm and thoughtful; Life can't live without a smile, nor can service without a smile. Smiling is very simple, because everyone is born to smile, but it will be difficult to keep smiling, even when you are in a bad mood. This requires us to adjust our emotions without affecting our work and making our customers feel happy!

In the new year, I will try my best to get rid of my shortcomings, do everything well and provide better service to customers.

extreme

Along the way, I walked in a hurry. Unconsciously, XXXX has quietly waved goodbye to us and ushered in a brand-new XXXX year. Looking back on the work and life of refueling in the past year, I feel a lot under the bright "gem flower". Usually busy, there is not much time and opportunity to sit down and summarize the work. At the end of the year, it is necessary to calm down and sum up the gains and losses in one year's work, find out your own shortcomings, and make arrangements and plans for the next year's work. Therefore, my work this year is summarized as follows:

XXXX is a year with different meanings for all China people, including the grief of the Wenchuan earthquake in Sichuan, the infinite pride of the Beijing Olympic Games and the great pressure of the global economic crisis. But this spring, I was very lucky to work in XX gas station in Dalian. Although the work is only half a year, only those who have experienced it personally can appreciate the fun. More importantly, from the initial "rookie" to maturity, I have gained a lot of knowledge and benefited a lot.

Dalian XX gas station is a medium-sized gas station. The main members of the station are: stationmaster, surveyor, accountant, safety officer and four oilers. The formation of gas stations is also quite simple. The core part consists of four blocks: the first block is the refueling area, the second block is the oil tank area, and the third block is the office hall. The fourth big piece is the staff canteen.

During the pre-job training, I learned about all aspects of China petroleum enterprises. China Petroleum is China Oil and Gas Co., Ltd., which is one of the domestic sales enterprises. It and China Petrochemical are two independent enterprises and cannot be confused. In the ranking of XX, China Petroleum ranks among the top 500 enterprises in the world, ranking 52nd, and China Petrochemical ranks 63rd. China Petroleum is the partner of the XX Beijing Olympic Games, and its purpose is to "contribute energy and create harmony". Enterprise spirit: patriotism, pioneering, truth-seeking and dedication. The core management concepts of China Petroleum are: honesty, innovation, performance, harmony and safety. The service tenet of China Petroleum Gas Station is to provide customers with all-round, whole-process and whole-hearted services. Gas station service; Quality standards, accurate measurement, clean environment, hygiene and safety, convenience and speed.

When I came to work at XX gas station in Dalian, X stationmaster, X monitor and security officer Wu X emphasized the safety issue most. There are various slogans posted on the four pillars of the refueling area: "No smoking", "No cell phone use" and "Turn off the engine to refuel". It is intended to remind everyone who enters the gas station that safety comes first. These safety education can be regarded as the first "general education class" after coming to the gas station.

To work in a gas station, you must first learn to refuel. Standardized refueling operation is called "Thirteen Steps of Refueling". On the first 1 day of work, the stationmaster X sent the monitor X to teach me. She showed us first and corrected our mistakes from time to time. I have a good time learning. The so-called thirteen steps of refueling: the first step is to stand and say hello. The second step is to guide the vehicle. Step three, open the car door. Step four, smile and say hello. The fifth step is to ask enthusiastically. Part six, open the fuel tank. Step 7, return to zero preset. Step eight, raise your gun and refuel. Part nine, put the gun away and reset it. Step 10, simply clean the car. Step 11: Pay in time. Step 12, see me off politely. The thirteenth step is to consolidate the clean-up. I want to do every movement of these thirteen steps in place. Standardization is really not an easy task, but I have made some mistakes: for example, the driver accidentally broke the meter of the tanker. Fortunately, no one was injured and no major accident was caused. This matter was handled by stationmaster X, and it was basically solved through patient consultation with the driver! Here I am very grateful to her, our respected X webmaster!

The second thing to do at the gas station is to issue an invoice. According to my own experience, invoicing is to be careful, especially in some tiny places. A little carelessness will give some people with impure thoughts and motives the opportunity to make false accounts. In short, we should probably pay attention to these aspects: first, when filling in the amount, we must distinguish between case and case, and we must not alter it, otherwise it will be invalid. Second, the amount should be capped before filling in. Third, pay attention to the unit and invoice date. Billing also needs to pay attention to speed and accuracy.

At first, I was a little impatient with the driver's friend's service, and even went to the point of fighting. Through X webmaster's criticism and patient education, I know that life can't be without a smile, and service can't be without a smile. Smiling is very simple, because everyone is born to smile, but it is not easy to keep smiling, even when you are in a bad mood. "Gemstone Flower" is the symbol of China Petroleum, which needs the care of every employee. If you don't know what to do, show your eight teeth and smile! As long as our smile is as natural as breathing and as bright as sunshine, "Gemstone Flower" will surely shine in China. "Dedicate energy and create harmony". Let's tell customers with a smile, touch customers with a smile and create value with a smile.

I learned something more or less from my work at XXXXX gas station. I have gained a lot from both theoretical knowledge and social knowledge. Maybe one day I will leave my beloved gas station to work, but the people I deserve to thank, the people who helped me and educated me, will never be forgotten in my life!

In XXXX, I will treat my work with a brand-new attitude, learn the fighting spirit of "Iron Man" Wang Jinxi, and abide by the company's six prohibitions. First, it is forbidden for special operators without valid operation certificates to work at their posts. Second, it is forbidden to violate the operating procedures. Three, it is strictly prohibited to engage in dangerous operations without a license. Four, it is forbidden to take off the job, sleep and drink. Five, it is strictly prohibited to transport explosives, radioactive sources and dangerous chemicals in violation of regulations. Six, it is forbidden to command and force others to operate illegally. Love and dedication, smile service, warm and polite, "people-oriented", "from the heart" obey the leadership of X stationmaster, obey the command of X stationmaster! Say "no" like a series of violations! I hope stationmaster Yan and the leaders can see that I am using practical actions ~ ~!

Tisso

Along the way, I walked in a hurry and didn't realize that Nian had quietly waved goodbye to us. Looking back on my work and life in the past year, I feel a lot. Usually busy, there is not much time and opportunity to sit down and summarize the work. At the end of the year, it is necessary to calm down and sum up the gains and losses in one year's work, find out your own shortcomings, and make arrangements and plans for the next year's work. I summarize this year's work as follows:

First, the ideological aspect.

Since my work, I have made great progress and gained a lot in my thought, study and work under the careful training and teaching of the unit leaders and through my continuous efforts. Ideologically adhere to the four cardinal principles, support the party's principles and policies, consciously abide by various laws and regulations and the rules and regulations of gas stations, earnestly study management norms, and actively carry out learning and innovation.

Second, the work.

Can bear hardships and stand hard work, serious and responsible, under the enthusiastic guidance of colleagues to improve the understanding of the importance of gas station work. The normal operation of the gas station is closely related to the work of all comrades in the gas station. No matter what problems you encounter, no matter what problems arise, you need to consult humbly and sincerely, and summarize and reflect at any time. Self-deception is absolutely not allowed to make others think that you are a very smart person. Gas stations don't need to be so smart. If you are not serious about yourself in this position, you are not responsible for life and state property.

It is inevitable and necessary for different time periods to have different emphases. I should not only understand, but also actively cooperate. I want to abandon my personal interest, use my intelligence and wisdom in learning technology, show my ability as a team, and not engage in personal expressionism, which not only harms the company, but also harms myself.

In order to carry out the work smoothly, our division of labor is also very clear, not to say that we should work hard. Because of this, we should help each other and restrict each other. Companies need motivated people, but one person's strength is never enough. As long as you have the ability, everyone is obvious, not only to play their own strengths, but also to know the strengths of others. Prove yourself with actions and conquer everyone with achievements.

As the saying goes, "It is never too old to learn". I have been strict with myself in all aspects and strive to improve myself in order to adapt to the situation of social development more quickly. By reading a lot of moral cultivation books, being brave in dissecting yourself, dissecting yourself, facing yourself squarely and improving your quality, we can complete the task with good quality and quantity.

In a word, I have made some achievements in the past year, but there is still a certain gap compared with the requirements of my superiors. I will continue to strive to overcome and improve in my future work.