Old customers buy clothes and have a chat

If there are many guests, you should first know how to distinguish target customers, wandering customers and thieves. Don't laugh. That's it. Shopping guide is for sales, and sales are for closing. Not every customer needs the treatment of 100 points. Improve efficiency.

First, quickly identify old customers and new customers, focus on greeting old customers, and new customers also give smiles and courtesy. Don't ignore it.

Second, when a guest goes in for a fitting, he can talk to the second guest, but when the first guest tries it on, he should answer immediately. Compliment. Try to get more guests in for fitting. You have time to deal with multiple guests.

Third, be sweet. If you are the only one in the store, customers will understand that you are busy and most of them will choose first. Be sure to answer when I ask you. Such as size, color.

Fourth, a guest, you also know to be enthusiastic. It's really tiring to greet many guests and old customers, so you should distribute your enthusiasm appropriately and don't let the guests think that you know a person very well. The voice can be heard from the audience. It's about people whispering around each guest. You must have a thick skin. The left side says "look first" and "Oh, I'm busy now, sorry, I'll bring it to you later". "Sit down when you are tired, and I will bring it to you later." "The one she is trying on now is new. You can try it on."

Fifth, in any case, it is good to have more guests. Take advantage of the lively atmosphere in the store, let the guests compare themselves and choose clothes together. Often women will soon become one who can make friends and promote sales. Sometimes it is easy to sell clothes:)

Sixth, I am most afraid that guests will be jealous of each other and deliberately steal the limelight and your service. At this time, you should calm down and seize the key guests. Of course, guests who have already spent money should continue to say hello and treat them well, while insincere people should not recommend too much when they are in a hurry, so as not to cause confusion in the fitting. Be willing.

Seventh, many people steal things at random, so don't take it lightly! Thief, I don't know. So remember the number of fitting.

It's all my own personal experience. I hope it helps you. Excellent shopping guides are hard to find now.

If you are in Hangzhou, maybe you can help me, hehe.