What are the widely circulated rumors in your industry? What is the truth of the industry?

I am engaged in the e-commerce clothing industry. I have been working in this industry for five or six years. I dare not say that I know about this industry 100%, but I always know more than a layman. I have heard many rumors about this industry. Let's talk about five rumors and the truth ~

? Proverbs 1: Cheap clothes are all foreign garbage? Don't! It is not excluded that some cheap clothes are foreign garbage, but most cheap clothes are actually "tail goods". The so-called tail goods are the overstocked inventory of factories or sellers, or the next season's clearance. If you can't sell them, you can only sell them cheaply to people who specialize in collecting these clothes. It's better than smashing them in your own hands, right?

So the price of these tail goods is very cheap. Maybe a dress costs more than ten yuan, usually it costs forty or fifty yuan, and the goods are only four or five yuan each. Some people say no loss? Lost money, but the good ones have been earned back! Or I have earned it when I sold it easily before, so I don't care about this.

Others are recycled and then sold to people who open live broadcast rooms, or sold at roadside stalls for ten or twenty dollars. Some people think it is cheap foreign garbage, but it is not!

? Proverb 2: customer service has great rights and work is very leisurely? This is the biggest misunderstanding of customer service? Customer service really has no right. Even if there is something wrong with the goods, you should apply for compensation from the store manager or boss. Generally, the compensation for minor problems is only a few dollars. If it exceeds this amount, you have to report it before you can apply. It's really not how much the customer service wants to give!

Also, many people think that the work of customer service is very leisurely, that is, sitting in front of the computer and tapping on the keyboard to reply to information. Well, I thought so before doing customer service, but after doing customer service, the goose is always on the verge of runaway! Perhaps only peers can understand this feeling, what a painful realization. ...

Before going to work: Today, I will treat every customer gently and patiently.

After work:? (death smile)

Especially after-sales customer service, you can really see all kinds of wonderful buyers. It is normal to come to customer service if there is a problem with the goods. There's nothing wrong with communication. Some people think they are the ones who spend money! I can only reply to people who are above me and sometimes attack others personally? Then I silently told myself to bear it. At first, I couldn't sleep because I was bullied. What is annoying is that if someone plays tricks on me that day, I will always meet two or three, otherwise no one will play tricks on me every once in a while. I'm really depressed, so now I'm very, very tired of being a guest, and I'd rather go to the warehouse to pack.

? Proverb 3: Is the anchor's salary high? It is not excluded that the salary of some excellent anchors is really high, but the average salary of most small anchors is only about 6-7k, which is really not as high as tens of thousands of dollars a month as everyone imagined. The anchor only works for others, and the salary is generally basic salary+commission. Most of them are around 3000-4000, and the commission is 1 point, that is, the turnover is 100 yuan. If returning or running the list doesn't count.

Besides, the anchor is really hard. Once you go to work, you will start to introduce the products by innuendo, and your mouth will not stop. This job is beyond ordinary people's ability. Don't look at it with a filter.

? Myth 4: Dark underwear is easy to cause cancer? There has always been a saying on the Internet that wearing dark underwear is much more likely to get breast cancer than wearing light underwear, because dark underwear uses more dyes? This is really out of the question.

There is no data to prove that breast cancer is caused by wearing dark underwear frequently. Underwear is a woman's close-fitting clothing. No matter what color underwear you wear, make sure it is clean and stored properly during cleaning, drying and storage. However, it is inevitable that some unscrupulous merchants will use some inferior fabrics and rough craftsmanship, so they must carefully consider when choosing underwear.

? Proverb 5: Is the quality of clothes faded poor? Many people bought dark clothes, took them back to wash, and found the color faded. The first feeling is that there is something wrong with the quality of the clothes, and I want to return them to customer service immediately. In fact, the color fading of clothes is related to fabrics, color fastness and detergents, and there can be no preconceived ideas. Generally, natural fiber fabrics are easy to fade, such as cotton, hemp, silk and wool, while chemical fibers such as nylon and polyester are not easy to fade.

Color fastness is related to the properties of dyes and printing and dyeing process. Dyes are not closely combined with fabrics, and according to their use process and environment, they will be subjected to various external effects such as illumination, washing, ironing, sweat stains, friction and so on, resulting in fading. But clothes and fabrics generally require high washability. If this fastness is low, the color fading of clothes will be more serious after washing.

Dark clothes, especially black and red, have the most obvious color fading, so it is best to wash them separately from other clothes for the first time and soak them in salt water 1 hour to fix the color and reduce the color fading.

So don't blindly listen to some rumors. It's best to identify more when buying things, and choose some shops with good reputation and high evaluation to buy. Now that the network information is so developed, a rumor may spread in minutes, and it will take countless hours to explain. Don't believe it!