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What kind of internet bar can attract you to surf the Internet?
At least when customers come in, they will hear your welcome first. Secondly, due to special reasons, the environment of Internet cafes should not be too bright, which will lead to the reflection of the display screen. The environment should look comfortable and smoking should be banned in large areas. Thirdly, the service attitude of the network management should be good, tireless, and there should be no impatience in the work. It should be as convenient as possible for customers, providing drinks, food and so on. For example, integrating various services.
1. The management of Internet cafes needs a person with a certain business strategy to manage Internet cafes. If the boss feels that he doesn't have too many business strategies to promote the development of Internet cafes, he must be knowledgeable and find an excellent operator. In addition to the normal business strategy, we should pay attention to some small details.
1. "Fake" in business: In business, we also need to create some "fake". China people have a habit of going wherever there are many people. In order to improve your popularity, you can let your friends surf the Internet in the Internet cafe for free when your Internet cafe is not popular, so as to attract more people. This is just one aspect of our deliberate manufacture of "fake goods". In addition, the owners of Internet cafes can make some flexible adjustments according to their actual situation and create some "fake goods" to improve the attendance rate.
2, the magic formula of pulling people: How to establish a fixed large customer base for your own Internet cafe depends on your business vision. For customers who come to the Internet, if you study it, there must be groups. How to turn this group of people into your regular customers, you must first find the leader of this group, and then do the work of this leader, and you will succeed. When people get along with each other, they all like to hear compliments. How to impress this leader is not necessarily to give him a certain discount, but you can also achieve your goal by giving him a certain compliment. Studying people's psychology is also the ability that an operator should have. There are many ways to attract customers, but only if you have enough reasons to let these customers come to your Internet cafe. Among several competing Internet cafes, if you are the worst in hardware, environment and service, you will lose the most basic conditions for competing with other Internet cafes.
3. Comprehensive services: In addition to basic services such as surfing the Internet, games and chatting, Internet cafes should also provide some other services that netizens need, and try their best to serve these gods and attract more and more people. Don't be afraid of customers asking what services they need. The more customers ask, the more they depend on your Internet cafe. If these customers don't have any demand, it proves that your Internet cafe service is not in place. Comprehensive Internet cafes provide these services: text printing, digital imaging, digital printing, card ordering, take-away, online games, IP telephone, intermediary services and other services.
4. Online game competition: Most Internet cafe owners think that there is no profit in online game competition. Let's take a CS competition as an example to analyze the profit points that our Internet cafe owners don't pay attention to. Generally speaking, for large-scale CS competitions, everyone needs to pay the registration fee of around 20 yuan. Since the competition is held in a leading Internet cafe, the team will definitely choose to practice in the Internet cafe of the competition venue, which will correspondingly increase the income of their own Internet cafes. If the competition is led by an internet cafe, it can be combined with the nearby internet cafes as the registration point, and a part of the profits will be given to the internet cafes responsible for registration from the registration fee paid. When doing things, don't just consider your own profits, you should have the spirit of cooperation, but at the same time, you should put the biggest profit point on yourself. As for some large-scale online games, there can be higher profit points. Here, in order to give Internet cafe owners a certain profit space, I won't elaborate on where the profit point is.
2. Internet cafe management:
Now I hear many owners of Internet cafes shouting that Internet cafes are unprofitable. Under the same competitive conditions, good management is a good way to improve the profit of Internet cafes. Internet cafe owners have formulated their own management system according to the specific conditions of their own Internet cafes. In management, they should also pay attention to the following small details.
1. Respect employees: Every employee has self-esteem. Although some network managers are not well educated now, they should treat their employees like their own children. You can criticize mistakes in your work, but you can't hurt your self-esteem. Employees serve customers directly. How much benefit can employees bring to Internet cafes with a little effort? If employees' self-esteem is hurt, can employees still work hard for Internet cafes?
2. Implementation of management system: Every Internet cafe has its own management system, but when implementing these systems, we should also grasp the discretion. Although we advocate strict implementation of the management system, the system is formulated by people. When dealing with some things, we should handle them properly according to the daily performance of employees and their understanding of mistakes.
3. Employment of senior managers: Many Internet cafe owners feel that they have their own management in Internet cafes, and there is no need to pay a high salary to hire managers. This is a misunderstanding. Many owners of Internet cafes are unable to communicate with employees because of their high positions, which leads to incorrect management positioning. A store manager, instead of the boss to manage things, can hear the real thoughts of the employees under the store manager and communicate with the boss above. In business, only a cooperative relationship can make a profit. On the surface, although an investment is made to hire a manager, in fact, the profit created by an excellent manager is far higher than his salary.
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