Work summary is pithy and brief (10 articles)

Job Summary/Work Summary, year-end summary, half-year summary and quarterly summary are the most common and versatile. The following is a concise and brief work summary that I bring to you. I hope it can help you!

A concise and brief work summary 1

With the support of the leadership With the help of my colleagues, I completed my job well. I am very grateful to the company leaders for giving me this platform for growth, so that I can continue to grow at work, continue to learn, and constantly improve my own quality.

My work this week is summarized as follows:

1. Daily work

1. Things must be detailed, organized and standardized.

The work at the front desk is relatively trivial, including answering transfer calls, sending and receiving faxes, emails, newspapers, maintaining office equipment, delivering water, receiving different visitors, etc. When I first started working, sometimes I couldn't handle things when things came together, and I seemed to be in a hurry, and I felt particularly anxious and irritable. There was a time when I had doubts about my abilities and felt that I couldn't do my job at all. good.

Sometimes, although the work is completed, some details are not noticed during the work process, and things appear to be unorganized. The efficiency is also reduced. After constant exploration and review, I realized that in order to complete these tasks with high quality, we must first coordinate the work from the overall situation, and then start with the details to maintain good working conditions and improve efficiency. Only by constantly improving yourself can you be competent in seemingly simple administrative tasks. Now, I have been able to coordinate and arrange the work better, and strive to handle the details of the work properly, and strive to provide everyone with the best support and service. At the same time, standardization needs to be strengthened, and I will pay more attention to this in future work.

2. Maintain a good working condition

People are as low as the king, and earth is as low as the sea. Administration itself is a service and support job, especially front desk reception. When customers visit or the company has a large meeting, the front desk will be responsible for tea preparation and service work. They must understand everyone's needs and serve everyone in a timely manner. Only by maintaining good working conditions can service quality be improved. In the process of work, I require myself to avoid negative emotions, keep in mind my work responsibilities, always put my position at an appropriate height, and correct my attitude towards work.

3. Learn to communicate and teamwork

Communication is an indispensable ability for a person to survive in this society. Front desk work requires dealing with internal and external departments and many people in society. Communication, and good and effective communication are particularly important. In my daily work, all communications are basically smooth, but there are also many problems. When something happens, in many cases I lack enthusiasm and initiative in communication.

Always spend time thinking about this matter, instead of understanding and communicating in time, and being slightly passive when dealing with things. Therefore, some time is wasted and work efficiency is reduced. Be proactive when encountering problems and solve them as soon as possible. Not only can you complete your work better, but you can also encourage yourself to develop the qualities of not escaping from work, having the courage to move forward, and being responsible to the end. In my future work, I will hold myself to this standard and strive to do a better job.

The company is a whole, and every employee is part of this whole. No matter which position we are in or what kind of work we do, we are always inseparable from the cooperation between colleagues. This requires us to have teamwork spirit. Only on the basis of good communication, active cooperation with colleagues and teamwork can we get the job done well. This is also deeply felt at work. I will continue to cooperate seriously and actively cooperate as always, and at the same time, I will strictly demand myself to do all the work well.

2. Strengthen your own skills and literacy

When you leave school and enter the workplace for the first time, you are very lacking in ability and experience. After nearly a year of study and accumulation, I have been able to ensure the normal operation of various tasks in this position, but there is still a lot missing. I also look for deficiencies in my work, study hard, and develop my abilities.

What particularly impresses me is my proficiency in foreign languages. Sometimes, because I often don’t speak English, I will be in a hurry when I receive calls from foreign guests or when foreign guests come to visit. In my future work, I will strengthen my foreign language learning.

In my daily work, I will study carefully when I see some good working methods of my colleagues. I truly feel that every leader and colleague around me is a teacher with different advantages. There is something worth learning from me. Sometimes work skills are not just learned or produced by oneself from books, sometimes they also need to absorb the essence of others.

3. Work results and existing problems

1. Now I can handle all the work at the front desk in an organized and calm manner. Especially after being trained at the CEO Summit, I also learned a lot about reception and arrangements at the venue.

2. Existing problems

(1) The work is not refined enough: Front desk work is valuable in being refined, but there are many places where I have not done this.

(2) Insufficient execution ability: When receiving instructions from the leader to complete a certain task, there are often delays in execution. This has to do with one's understanding of tasks and instructions, as well as one's own adaptation and action to problems.

(3) Low work efficiency: Due to one's own knowledge structure and work skills, the efficiency cannot keep up in some work. For example, the organization of some documents cannot be completed with quality and quantity due to the lack of office software knowledge and skills. The same is true for other more professional jobs.

I will definitely solve the above problems in my future work.

In this week's work, I learned a lot and grew a lot. I am really grateful to my leadership for their tolerance and support for me, allowing me to have such an opportunity to work, study and continue to grow. Thanks to my colleagues for their help and support in my work, which has made me make so much progress. In the next work, I will definitely continue to work hard and strive to do even better.

A short and concise work summary 2

1. Hygiene:

The health situation this week is not very good. Maybe it is because the school has just started and everyone has not put their thoughts in it yet. return. In terms of indoor hygiene, there are scraps of paper around many students' desks, and there are many pencil scratches on the floor. The performance of outdoor sanitation was particularly bad this week. Two students, Li Jia and Xia Shuqi, actively cleaned the bathroom on the third floor every day and mopped it very clean. However, there was garbage in the outdoor sanitation area every day, and the students on duty did not complete it seriously. Task. Starting next week, we will focus on hygiene. We hope that students can quickly adjust their status, restore good hygiene habits, and create a clean and harmonious teaching environment.

2. In terms of discipline:

This week, the discipline performance was good, but some students made loud noises, chased and fought on the corridor. In the new semester, I hope that all students can Make an appointment with yourself, maintain good class discipline, and create a beautiful class atmosphere together.

3. Dining:

The dining order is in good order this week.

Things to note when dining

(1) In winter, food tends to get cold, so line up in the restaurant in time and wash your hands in an orderly manner.

(2) Keep quiet when eating, and clean the table after eating.

(3) After all students in the class have finished eating, they should hold up their dining stools and clear the table before leaving the restaurant in an orderly manner.

4. Road team:

(1) Line up in time after the school bell rings, be quick and quiet, and don’t drag in the class and delay everyone’s time after school.

(2) The captains of each lane arrived promptly, counted the number of people and informed the class teacher.

(3) Do not whisper or joke while walking.

I hope that every student can make appointments, abide by class rules and disciplines, and develop good habits.

The work summary is concise and brief 3

The work is so complicated that it is inevitable that there will be some places where you lose sight of the other. Looking back on the work in the business hall, there are successes and failures, joy and distress.

In the past week, under the care and guidance of the leaders and team, and with the full support and help of all colleagues, my work ability has been greatly improved. I will summarize the work of the past week as follows:

China Unicom Business Hall is the window of the company. Working at the front desk of China Unicom's business hall, I have a lot of contact with customers and need to coordinate many things. In addition to normal charging and handling business, I also play a role in receiving users, conducting business, coordinating relationships, resolving conflicts, consulting, and accepting complaints. important role.

This week, great progress has been made in all aspects. I have accumulated a lot of experience in handling business and answering customer questions, and can provide customers with satisfactory services in a timely and accurate manner. Strictly demand yourself at work, maintain a strong sense of responsibility, a prudent work attitude and a good mentality. Continuously strengthen business learning and strive to improve business level and coordination capabilities. At work, we provide enthusiastic service, treat each other with sincerity and heart-to-heart, and win the trust of customers through meticulous work.

There must be certain problems in working for so many days. The main points are as follows:

1. Business learning and system operation are relatively slow

< p> Compared with other salespersons, my learning speed is indeed slow. Although there are objective difficulties, the reasons are more subjective. There is still a lot to learn in future work. You must meet your own high standards and strict requirements, and master new knowledge and skills as soon as possible.

2. The mastery of Ningbo dialect should be further strengthened

Although I have spent many years in ___, due to my lack of awareness of learning Ningbo dialect, and most of my friends and relatives are For those who speak Mandarin, although it is no longer a problem to understand Ningbo dialect after four years, when communicating with older customers, because they do not know how to speak Ningbo dialect and the other party's Mandarin hearing is poor, it brings some difficulties to communication. Ningbo dialect is also a relatively important skill in future work and should be paid attention to.

3. Some service standards are not yet in place

For example, singing, collecting, singing and paying, treating guests with a smile, etc. Although they seem to be just some details, they are actually related to the business hall. service quality and corporate image. Sometimes I did not fully implement these service specifications, with the help of leaders and colleagues. I also realized the importance of these norms and made improvements.

4. The organization of work should be strengthened

Sometimes when there are many customers, I tend to be in a hurry, which affects the quality of my service. In future work, we should learn to make reasonable arrangements for work.

The work summary is concise and brief 4

The weekly work ended successfully with the active cooperation and support of all the teachers. Through the weekly duty, I was filled with emotions and understood the hardships and hardships of the class teachers. Due to my limited personal observation ability, I apologize for any inadequacies.

1. Hygiene:

The general feeling is that the appearance of the campus is improving day by day. With the active cooperation of the class teachers in each class, they can be cleaned on time every day. During the inspection, I saw that many class windows were bright and clean and very fresh. However, there were also some classes that were not cleaned well and were muddy. For the younger students, the head teacher mopped the floor himself, sweating every day without any complaints. Teachers Zhang Yanchun and Guo Lina mopped the floor with the students and said it was a kind of exercise.

The 6th-year 1st, 5th-year 1st, and 4th-year 1st classes are in charge of the main corridor. They have a relatively heavy workload and there are many people walking there. The three classes are very serious and clean every day.

Classes 6, 2, 5, and 4 in charge of the side corridors. During the inspection on Monday, some classes had blind spots and the area around the fire extinguisher was not clean. Under the guidance of the teacher, they will clean it in the next few days. Very thorough.

The person in charge of the big playground is Class 5, Class 1. They clean it carefully every day, and the playground has been kept very clean this week.

The people in charge of the front door are Class 1 of 4th grade. Their working environment is very special. Garbage comes flying in at any time. They not only clean it in the morning, but also send people to clean it at noon to keep it very clean.

In order to teach students how to clean and be willing to clean, Dai Fengbo personally guides students every day, and sometimes goes into the class to assist students.

2. Morning self-study

Every morning for self-study inspection, the head teacher carefully organizes students to study in class. Many teachers use the morning time to give lectures and are very responsible. The self-study teacher tutors individual students in the class at noon, and the time is well used.

3. Preparation for Art Festival activities:

In order to catch up with the program, Teacher __ not only used her spare time, but also sacrificed her personal rest time. She was sweating profusely after training every day. Now The show is starting to take shape.

Teacher ___ used all his time and raced against time to complete the work. His hands were covered with mud every day, and the work he produced was well received by everyone.

Teacher Wang Xiliang is old, but he never stops training for table tennis for a day. He is exhausted after training every day, and the children's skills have improved significantly.

4. Large-Scale Activities

During the movie watching event on Thursday, students were well disciplined, did not talk loudly, and were hygienic. It was well received by the Children's Palace.

Short and concise work summary 5

I officially joined __ company on August 23, __. The "__ time" of more than four months made me feel a lot. Thanks to __, it is __ who gave me such a warm home in the workplace; I am grateful to __, for the "spring of hope" that gave me aid and light when I was in the trough and darkness of my life; I am grateful to __, Give me a stage in life to let my dreams and hopes fly.

Since joining the company, I have followed the company's work arrangements and served as the administrative logistics department of the administration department, responsible for daily administration and recruitment training. More than four months passed by like a fleeting moment in the intensive learning and adaptation process. During this period, the warmth and friendliness of my leaders and colleagues made me quickly integrate into the company team, and the difficulties and bottlenecks I encountered at work were also solved by the leaders. It was successfully solved under the earnest guidance of colleagues and colleagues, and my personal business ability and comprehensive quality have been significantly improved.

During this period, I have a serious and positive work attitude, a strong sense of responsibility and enterprising spirit, diligence and passion for work; a cheerful personality, willing to communicate with others, and good communication skills and teamwork Ability to actively cooperate with colleagues to complete various work tasks; take the initiative to learn new knowledge and new skills, pay attention to one's own development and progress, and consciously use rest time to self-study and improve related business qualities.

1. Business work situation

(1) Recruitment work.

Maintain and manage the "_" and "_" recruitment websites and the company's two recruitment mailboxes every working day, sort out resumes, and conduct telephone oral interviews and technical oral interviews in a timely manner for job applicants who meet the preliminary review requirements. Make good arrangements for on-site interviews. As of December 31, *** a total of 54 telephone oral interviews, 16 technical telephone oral interviews, and 5 on-site interviews were conducted, and record maintenance and reporting feedback were done on the interview and interview situations.

(2) Employee attendance work.

Manage the attendance registration records of all employees every working day (twice every working day) and the record management of employee overtime work on the previous working day (including weekends); regularly every week (Monday) and Friday) to sort out the attendance machine data, and promptly report and supervise those with abnormal attendance; issue the "Employee Leave Registration Form" and "Employee Employment and Sick Leave Deduction Notice" on time every month (5 days before) and report them to relevant leaders and financial departments in a timely manner.

(3) Quality management system work of the Administrative Department.

Integrate and improve the training management procedures and record templates of the quality management system and cmmi system; sort out and improve the external audit documents of the __ annual quality management system of the Administrative Department and continuously improve them to ensure the quality management of the __ annual Administrative Department There are no major deficiencies or errors in the system data and documents, and it has successfully passed the external audit of the quality system.

(4) Daily administrative work.

Conscientiously do a good job in the registration, distribution and archiving management of the company's daily documents (including red-headed documents), management of the company's laptops, the delivery of the company's express delivery business (*** 35 batches in total), and the management of newspapers, magazines and letters Basic administrative work such as distribution and recycling, employee card management, etc.

Actively assist and cooperate with colleagues in other departments to carry out daily work, do their best to answer and receive telephone calls and fax machines of the administrative department every working day, and deliver received faxes and telephone messages to relevant departments and personnel as soon as possible to ensure that the company External communication flows smoothly.

(5) Confidentiality qualification certification work.

Actively cooperate with the company’s confidentiality office in the review and certification of confidentiality qualifications: editing and writing of some confidential documents, confidentiality review and approval of press releases, inventory and sorting of confidential computers, and confidentiality certification reception, etc., to provide review and certification for the company’s confidentiality qualifications Contribute your own modest efforts.

(6) Writing some documents of the Administrative Department.

Conscientiously edit, write and submit some daily documents of the administrative department (safety production, creation work, report summary, etc.), strive to be detailed and accurate, and report in a timely manner to fully meet various requirements.

(7) News and publicity work.

Write eight company press releases and publish them on the company news homepage; write seven company press releases in three months and submit them to the group publicity department; do a good job in the management of the company's cultural publicity wall and cooperate with ___ Produce and install company culture promotion walls and post photos of annual quarterly outstanding employees, company cultural and sports activities, etc. to enhance the corporate cultural atmosphere.

Short and concise work summary 6

In the past __ years, it has been ten months since I first joined Hongtai Company. In these ten months, personal abilities have improved dramatically, let’s not worry about it for the moment. However, there is still personal growth. This is also due to the trust and cultivation of the company. The following is a brief summary and evaluation of individual job responsibilities.

In the company, I hold the position of internal affairs, mainly responsible for billing and cashier work. There are also other supervisions of the daily work of the exhibition hall, which are also within the scope of personal work. The classification is summarized as follows:

1. Billing

This work requires sufficient care and attention. Be serious and cautious. You also need to have a certain level of professional knowledge about the product. In this way, many work mistakes can be avoided. Special attention also needs to be paid to the data aspect. There are still many areas that I need to improve on in this job. For example, I should be more careful and conscientious and try to avoid making mistakes; I still need to improve my efficiency. To be faster and more accurate is the ultimate goal!

2. Cashier

Manage the daily income and expenditure of the exhibition hall, so that the amounts are clear and clear every day. Please prepare the registration details to avoid any omissions. The day's income and expenses are entered into the computer in a timely manner. In the past six months, we have not done well enough and we must improve it in the coming year.

The above are the most important tasks within the scope of responsibilities. There is no doubt that you must do your best to do your best! In addition, there are many daily tasks in the exhibition hall that need attention. Including: morning meeting records, exhibition hall personnel entry and exit registration, passenger flow registration, daily computer maintenance, and timely communication of company Q group information. In addition, there is the maintenance of exhibition hall samples: the release of samples must be approved by the company, and registration and related procedures must be completed. The release samples of the exhibition hall must be supplemented in time. There is also the hygienic maintenance of the exhibition hall, which is a hygienic area that is personally responsible for and must be done every day. The maintenance of faucets and hardware accessories must be waxed at least once a month. Although these tasks are trivial, they highly reflect personal work responsibility. Whatever we can do, we need to perfect the details. Therefore, it is very necessary to develop good working habits.

A brief and concise work summary 7

In the past six months, our township’s tourism work has been supported by the county party committee, county government and competent departments, and with the strong support of the county tourism bureau, the township party committee , the government attaches great importance to it, focusing on big tourism, based on tourism resources, and has held many meetings to study the tourism work in the township, on how to strengthen the protection of tourism resources, do a good job in developing tourism resources, effectively maintain the tourism environment, and provide quality services to tourists. A lot of work has been done and results have been achieved. The main tasks are as follows:

1. Strengthen the organization and leadership of tourism work, and establish a tourism work leading group with the township head as the leader and the Chairman of the National People’s Congress and the Secretary of Discipline Inspection as deputy leaders, specifically responsible for the entire township. Travel work.

2. Carefully organize and strengthen the protection of tourism resources in the township.

Since the beginning of this year, we have strengthened the institutionalization of daily inspections of the township's tourism resources, combined with the township's safety inspections, to inspect and rectify the safety work of the township's tourist attractions to ensure that the township's tourism resources are not damaged.

3. Last year, the township party committee and government conducted a comprehensive investigation and self-examination of our township’s tourism resources, and wrote a feasibility investigation report on Furong Mountain Tourism and Leisure Resort. This year, the township party committee and government have made various efforts and coordination to negotiate with multiple bosses on the development and construction of Furong Mountain Tourism and Leisure Village. Some bosses have investment intentions.

4. The hardening work of the road to Guanyin Temple has been gradually implemented, 300,000 yuan has been raised, and 30,000 yuan has been invested in the maintenance of Guanyin Cave, which is open to tourists and pilgrims.

5. Do a good job in the construction of the Shimen Township County Mayor’s 1,000-acre rapeseed tourism demonstration base, and welcome people from the surrounding 5 towns to come for sightseeing.

6. Do a good job in tourism work. In order to effectively strengthen and expand the tourism work in our hometown, we have strengthened quality services.

Although the tourism work in our hometown has achieved certain development, there are still some problems that cannot be ignored. The main manifestations are: First, although the awareness and positioning are high, it has not attracted enough attention in actual work. There is insufficient investment in tourism and unmatched infrastructure; second, there is a lack of supporting linkage with related industries, making it difficult to form tourism cluster benefits; third, there is insufficient publicity and promotion, and there is a lack of packaging and promotion of scenic spots.

A short and concise work summary 8

__The physical education work of middle schools is under the leadership of the Municipal Education and Sports Committee and the overall arrangement of the principal’s office, adhering to the correct direction of all-round development of morality, intelligence, and physical fitness. Clarify the national fitness plan. While doing a good job in school physical education, we should focus on the implementation of education and concentrate on classroom teaching and amateur training, so that our school's physical education work has made great progress, enriched campus life, and enhanced the quality of teachers and students. Physical fitness and improve the school physical education system.

1. The school leaders adhere to the party’s education policy. In order to improve the reputation of our school, the teaching is divided into levels, focusing on characteristics, and strives to explore education and teaching experience. And we were able to allocate a certain amount of funds from the limited funds and invest them in the school's sports facilities, purchasing a large number of professional training equipment.

2. The school has a work plan for each semester, which is divided into priorities and priorities. People are assigned to take charge of the work, and it is implemented effectively. The tenth track and field sports meeting of the school was effectively organized, and the monthly small sports activities were carried out smoothly and normally.

3. Seriously lead the school’s three training teams, the track and field team, judo team and boxing team, train hard, forge ahead, and ensure training time and quality. At the same time, we actively prepared for competitions at all levels and achieved good results in competitions in this city and Shaoxing City.

4. Three physical education teachers actively write various teaching papers, and two of their papers won awards in the municipal paper competition.

5. Physical education teachers have strong professionalism. There are currently three full-time physical education teachers, all of whom have good professional ethics, are highly motivated, are practical and pragmatic in their work, and pay attention to students' ability cultivation and development in classroom teaching. For the development of quality, the written teaching plans are clear and complete, the classes are standardized and serious, and the educational routines are strictly implemented.

6. Carefully organize and manage the school’s two lessons and two exercises, implement the work, and assign responsibilities to everyone. Develop a detailed assessment and evaluation system and implement inspections and assessments.

In short, the sports work of our school is developing in the direction of standardization, institutionalization and planning. There are also deficiencies in the management: the professional training level of physical education teachers needs to be improved; the school's activities are not rich enough; teachers do not have enough time to study their business. These will be gradually improved and improved in future work.

Sharp and short work summary 9

The first week of work is over. I asked them to send me a summary of their work for the week before get off work on Friday afternoon. After watching it, I was shocked. What they did was far from what I expected. If given a score, out of 10 points, one would be given 3 points and the other would be given 0.5 points. That's how I feel.

I wrote them the work tasks, but I didn’t explain them clearly, and they didn’t ask. Although I said I could ask any questions, they didn't ask. They sit in front of the computer very quietly and work from morning to night every day. I can finish the most tasks in seven days in one morning. What the other does, I can do in an hour.

The deviation I originally imagined was 50%, but now it seems that it can be as high as 95%. I really didn't expect it, so I would express it as shocked.

The two people I recruited are graduates of key universities in China, and both have several years of work experience. How could this be? I told my husband and he said it was normal. He once said a famous saying: Doctoral students at the Chinese Academy of Sciences have no scientific spirit. This sentence, which seems like a joke, actually reflects a kind of work culture. My husband said, you have to ask constantly and very practically, how are you doing? How do you plan to do this? Where have you achieved it? He said that these people cultivated in China are very proactive and independent. Very poor and very irresponsible.

Let’s talk about what I asked them to do. It is very simple. It is to track the situation of domestic and international children’s book publishers and children’s book publishers. Those who learn Chinese are responsible for domestic tracking, and those who learn English are responsible for international tracking. Those who studied English graduated from a school that trained diplomats in China, majoring in English. They both worked as book editors. I really can’t understand such a simple thing. How could this happen? Confused! As a result, we only found 10 domestic publishing houses, and 5 of them are book publishing houses. I will ask on Monday why we should publish books. Listed? International, only three were found, two were sent to me, no evaluation, no sorting, just a COPYPASTE. In fact, tracking the situation of publishing houses and publishers is very beneficial for them to understand the industry.

They have revised some manuscripts during the past few days at work, and I paid for these manuscripts separately. I didn't say anything about the change in their working hours, because I felt that they still had enough time to do what they should do well. Don't they even have the most basic ability to distinguish between inside and outside? That day when I saw what was sent, I screamed in surprise and said a few words to one of them. They were also shocked and left a little unhappy.

I think I need to think carefully about the things in between.

Short and concise work summary 10

Things are complicated, and it is inevitable that there will be some place to take care of it. Looking back on the work in the business hall, there are successes, failures, happiness, and distress. In the past week, under the care and guidance of the leadership and team, and with the full support of my colleagues, my work ability has been further improved. The current week's work is summarized as follows.

China Unicom business hall is the window of the company. Working at the front desk of the joint company's business hall, in contact with customers, there are many things that need to be coordinated, such as normal payment, business processing, etc. It also plays an important role in user reception, business execution, relationship coordination, conflict resolution, consultation, complaint reception, etc.

There has been great improvement in all aspects this week. I have accumulated a lot of experience in handling business and solving customer problems, and can provide customers with satisfactory services in a timely and accurate manner. Strictly demand yourself at work, maintain a strong sense of responsibility, a prudent work attitude, and a good mentality. Continuously strengthen work study and strive to improve work standards and coordination abilities. At work, serve enthusiastically, treat each other with sincerity, and change your mind. Win the trust of customers with meticulous work bit by bit.

There must be this necessary problem in the work of so many things. There are several main ones.

1. Business learning and system operation are slow.

Compared to other salespeople, I am a really slow learner. There are objective difficulties, but more of them are self-subjective reasons. In the future work, there are many things to learn. You must meet your own high standards, put forward strict requirements, and master new knowledge and skills as soon as possible. John F. Kennedy.

2. It is necessary to further strengthen the mastery of Ningbo dialect

Although I have spent many years in ___, due to the lack of awareness of self-learning Ningbo dialect, many friends and relatives speak Mandarin. Therefore, in the end, it was not a problem to understand Ningbo for 4 years. However, when communicating with old customers, because I did not speak Ningbo, the other party's Mandarin hearing was not good, which caused some difficulties in communication. In future work, Ningbo language is also a relatively important skill and should be taken seriously.

3. Some service specifications are not yet in place.

For example, collecting songs, smiling, entertaining guests, etc. may seem like details, but they are actually related to the service quality and corporate image of the business hall. Sometimes these service specifications are not done entirely by me, but with the help of leaders and colleagues.

I also recognized and improved upon the importance of these norms.

Fourth, we need to strengthen the organization of our work

Sometimes when there are many customers, I tend to be in a hurry, which affects the quality of my service. In future work, we should learn to make reasonable arrangements for work.

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