Can’t sell the goods? Maybe you haven’t used these 7 sales skills well!

As a salesperson, if sales continue to fail to increase and goods cannot be sold, then in all likelihood, these skills are not used well, or they do not understand these sales skills.

Tip 1

Don’t stand at the door to block the passage. If the store entrance is not very spacious, you should stand sideways even if you are inviting customers into the store at the door.

When you have nothing to do, don’t just stand still. Pretend to be busy, such as fiddling around on the counter and arranging the goods (you can take the opportunity to do more details on the products) Understand), etc., adjust your mentality, and you will be confident and generous when you really contact customers.

Note: Don’t give customers a high-pressure attitude, and don’t make customers think you are smart.

Tip 2

When customers come in, say hello and ask about their needs. You don’t have to go up to introduce the product immediately (except for old customers), so as not to scare away the customer, you should let him take a look first. one time. You first observe and understand his consumption background, consumption level, needs, preferences, etc., and quickly mentally judge which products in the store are suitable for him.

If he shows interest in a product, he can introduce it. For example, if his eyes stay on a certain product and he touches it with his hands, you can introduce it to him in detail; if the customer walks quickly somewhere (he may have seen a certain style before), then Use a quick sales pitch and control the pace.

Note: Quickly judge consumer preferences

Tip 3

Figure out the customer's psychology, such as what he means by what he said. The best way is to put yourself in the customer's shoes, that is, assuming you are him, what would you think and do when you enter this store, and what does it mean to say this. Consider the success of the transaction (order completion rate) as a challenge to your own selling ability.

Tip 4

When several customers come to the store at the same time and the store is overwhelmed, you should first receive the customers with strong purchasing desire and ability; you should also greet other customers first. A polite greeting.

It is strictly forbidden to provide "flickr" services, especially at the critical moment of quick payment. If you contact other people at this time, the paying customer is likely to change his or her purchase intention temporarily, and end up with nothing. .

Tip 5

For customers who come together, you must not ignore his companions. You should try to unite his companions by asking questions. Because only by being recognized by peers, customers will have more confidence to buy. Therefore, do not hurt the self-esteem of his companions. For example, when a companion denies a product we recommend, he should not blurt out: "This is our new product, you don't understand it," etc., but equally seriously ask "What do you think is not suitable?"

Tip 6

When introducing, you should face the customer calmly, optimistically and positively, and introduce patiently. Do not do any negative actions in front of customers, such as yawning, stretching, picking noses, ears, etc., otherwise business will fail.

Note: Maintain a good image

Tip 7

If you feel that the sale is coming to an end, you should say: "You are really discerning, this one is particularly good." Never say: “Is this product available/do you want it?”. For guests with purchasing power, you should introduce them more and never give up easily. At the same time, they must be different from person to person. Be enthusiastic for serious people and lively for casual people.

When checking out, you should quickly take the money (never give the customer time to hesitate), and check the authenticity of the coins without being careless.

The skills still need to be applied in actual combat, so go and practice in actual combat!