I forgot how to unlock the phone lock screen password.

If you use a Huawei mobile phone and you forget that the screen lock password cannot be unlocked, please try the following methods:

1. Confirm whether the password has been changed: it is possible that someone else changed the lock screen password of the mobile phone. I suggest you confirm whether the password has been changed by people around you.

2. Confirm whether to use the privacy space: If you have enabled the privacy space, and set a password for screen locking different from that of the main user, and the password type is different, from which interface will the screen locking display the corresponding password type, and you may confuse the two passwords. Please enter the corresponding password to try to enter the system.

Tip: If you just forget the privacy space, you can enter the main space.

3. Please confirm whether multi-user is turned on: If the screen lock interface you are in is a sub-user interface, you can't use the main user password to unlock it. I suggest you switch to the main user and try to unlock it. Switching mode: click the multi-user avatar to switch.

4. Restore the factory settings: If you confirm that you have forgotten the password of your mobile phone and need to unlock it, we can help you forcibly restore the factory settings of your mobile phone. However, the data in the mobile phone will also be erased and cannot be recovered, so I suggest you recall the password you may have set.

If it is determined that the password cannot be recovered, it is recommended to follow the following steps to restore the factory settings:

A. When the mobile phone is turned off (USB cable is not plugged in), press and hold the power button and volume up button at the same time for about 15 seconds or release the power button and volume up button until the recovery interface appears.

Tip:

EMUI 10。 X & magic UI 3. X: When the power button is pressed for about 5 seconds in the power-off state, the boot vibration appears, so you need to press the power button and the volume up button at the same time for about 2 seconds to release it. After about 10 seconds, the black screen will enter the recovery mode.

Mate 30 RS and Mate 30 Pro have no physical volume keys. After the phone is turned on, press the power button 5 times to enter the recovery mode.

If you can't enter the recovery mode, but your device is connected to the Internet and the function of finding mobile phones is turned on, you can also try to log in to Huawei cloud hosting official website (cloud. Huawei. com)- find devices, and choose to use the same Huawei account password as the device to erase the data after logging in. After the data is successfully erased, it is irrevocable, which is equivalent to forcibly restoring the factory settings.

B. Select to clear data by pressing the volume up and down keys, and then press the power button to confirm.

Tip: Some products support the recovery of touch screen operation. Click on the touch screen to select the operation.

C. Press the volume up and down keys, select Restore Factory Settings, and then press the power button to confirm.

Tip: Some models need to enter "Yes" for secondary confirmation before returning to factory settings.

D. After the factory settings are restored, click the Back button, and the phone will return to the recovery interface. Click to restart the device.

Tip: If Huawei Cloud Backup is enabled on your mobile phone, you can restore data through cloud backup after factory settings are restored.