Talking about the hardships of part-time riders

Narrator: Xiaowen, 33 years old, male, divorced, has a 7-year-old daughter who lives with her parents.

Since the end of August last year, the wages in the main business are low, and the parents are old and the children's school expenses are high. It is necessary for them to try to find a part-time job. By chance, when I was brushing a small video, I saw an advertisement for a part-time job of Meituan takeaway and was attracted by the above income promotion. The most important thing is that time is still relatively free, so I downloaded an APP.

I really didn't know much at first, but fortunately I didn't invest much in the early stage. I have a battery car (at home), a takeaway box (temporarily replaced by a foam box), and a helmet/clothes is not mandatory because of its low level. No health certificate is required (it can be used within the first month after application).

The first order/delivery

I remember it very deeply for the first time. It's past 9 o'clock in the morning, and I had a breakfast. The location of this shop is easy to find, and it is also easy to find by navigation. So I got the food, followed the navigation, walked the distance above the navigation and covered myself. The delivery location turned out to be a very old community, and navigation could not reach the guests accurately. I searched a lot, but I couldn't find the house number on the list. I called the guest, and the guest said just follow the navigation on the list, but in fact I couldn't find it. Seeing that time is getting shorter and shorter, I asked several people during the period, and it is not very clear here. Later, the guest called impatiently and urged twice, explaining it repeatedly on the phone and asking the guest to give more time. The final result is that the meal is delivered to the guests, and the time is overtime, and the guests have not given a good face.

[I later learned that it can be delivered at close range. Although the training content in the APP says that it must be delivered after delivery, there is no way. Who told me that I work in the service industry? If I work overtime, I will be deducted from the delivery fee. 〕

Ask to bring something after receiving the order.

During this period, several guests asked my little brother to help them with a bottle of water and a pack of cigarettes. In fact, these very few guests will have this extra requirement after taking the order from the rider. If they drop by, they will bring it. The most hateful thing is that once the person who ordered the meal actually wanted to bring that cigarette. I remember Zhongnanhai. It was already past 1 1 at night. Many grocery stores are closed, but two thirds of them are still open. I called the guests and asked if I could bring others, but they refused. They also said, it's okay, I'm in no hurry. Just find it slowly and send it there. It makes me angry to think about it. I always earn 3.5 yuan for your delivery fee. I want this and that. The end result is to buy other cigarettes. This order took me nearly 50 minutes. Of course, the delivery time is not required by both parties. Finally, cigarettes and rice came together.

Later, I learned that in fact, these requests can be rejected and reported. 〕

Take the wrong meal

At first, it was a meal for the US delegation, and later it was a meal. For these two major apps, the old riders know that the US group can take meals directly without entering the order number. If you are hungry, you need to enter the order number to take the meal. Because it was the afternoon rush hour, I took six orders. I didn't look carefully at whether the list was for the US delegation or whether I was hungry. I picked it up and ran. After running about 2 kilometers, the merchant called to ask if he had taken the wrong meal. After a careful look, it is true that the US delegation took the same amount of hungry.

Are you still hungry about this? Relatively speaking, it is better. Enter the single number to pick up the meal. It won't be wrong, but it will also delay some time.

Urge guests to send bills in rainy days.

Sending tickets in rainy days is worse than in sunny days. The road is slippery, so I dare not ride fast when riding a battery car, and the wheels are easy to slip when braking urgently. At this time, some guests are still there to urge tickets, so the time has not yet arrived. If time is up, I won't say anything. At this time, the rider is actually more anxious than the guests, eager to send the ticket to you as soon as possible.

The guest delivery time is inconsistent with the rider delivery time.

I have encountered this problem several times. After the meal was delivered, the guests said they were so slow and had worked overtime for a long time. I was confused at that time. I showed the time on the APP on my mobile phone to the guests, and it showed that there were still a few minutes left. The guest was very angry and said it had nothing to do with him. When he placed the order, he said it would be delivered within 30 minutes. Originally, I wanted to explain the fact itself to the guests. Finally, because the guest thought it was our rider's sophistry, two days later I received a fine from APP for my bad attitude towards the guest. What needs to be explained here is that the delivery time of guests is often counted from the time of placing an order. When your order is delayed, it will be hung all the time, and the rider's time is counted from the time when the order is received. This is the place where the takeaway platform needs to be improved. Don't blindly extract the rider's labor fee. We should improve the system and establish a profitable relationship among the platform, guests, merchants and riders.

Delivering food is delivering service. Even if you are in various bad conditions, you have to endure it, otherwise you will be punished systematically, and many times you can't appeal.

Pick up the list of two platforms at the same time

There was an experiment that received orders from both the American delegation and Hungry. This is really not easy to operate, because most orders issued by different systems are in different directions, which is easy to make mistakes and not desirable. Moreover, if you accept one more platform, 3 yuan will be an extra insurance premium.

【 Crowdsourcing riders, after receiving the order every day, the system will deduct 3 yuan's money to buy insurance premiums, which is completely equivalent to paying taxes for many riders, and it is difficult to reimburse most of them even if they are in danger. ]

The relationship between security guards and riders

The so-called security in high-end residential areas is generally dispatched by security companies. Therefore, in dealing with the relationship with safety, we should remember one sentence: riders should be polite. In their view, you are a hard life. Even if you earn 10 thousand a month, their security guards earn 3 thousand a month There is no way, everyone in this position is exercising that job. Don't let cyclists ride into the community, perhaps because cyclists are anxious to ride fast, in case they hit children or the elderly in the community. So let's understand each other and never have physical conflicts. Fighting is not good for anyone.

[Don't clash with the security guard, talk well and be polite]

Off-season of takeout

Every July/August, many students are reluctant to go out because of the summer vacation and the hot weather. These two months should be regarded as the peak season of the takeaway industry, and the unit price is relatively high. After September, all the students returned to school, and the list came down immediately at this time. The unit price of the list has dropped a lot. For example, the original price of 3 kilometers in 6 yuan, the unit price of this list will even drop to 4 yuan. And there are not many full-time lists, so there will be fewer crowdsourcing lists, and crowdsourcing lists are junk lists that no one sends.

Refusing the system to send more orders will be punished.

Some terms of meituan are disgusting, and they are still overlord terms. Since it is crowdsourcing, that is to say, part-time riders, people have the right to refuse the list sent by the system, and they can refuse 9 orders every day. If it is exceeded, they will be fined 1 for refusing the order of 1. 9 single refused to limit the meal time in an afternoon peak and an evening peak, and it was basically used up in less than 10 minutes, so sometimes there was no way but to go offline. The most hateful thing is that the system sometimes sends three orders at the same time, rejects three orders at once, and runs out of free rejection times after three times.

How is the income?

For crowdsourcing part-time delivery, many people will ask at the beginning, what is the income, whether it is for part-time riders or special delivery riders, and the income depends entirely on your delivery volume. I usually work part-time to deliver bills after dinner in the evening. It takes about 3 hours on a sunny night and 100 yuan on a rainy night. This is the income after getting familiar with the area. Sunday afternoon peak+evening peak around 200 yuan, all part-time jobs earn 3000 ~ 4000 yuan a month.

Is the rider hard?

Regarding whether it is hard or not, I think every job that needs to sell labor is very hard. After a period of delivery, I gradually took delivery as an interest. Originally, I could take eight orders at the same time by my own ability, but I will control to take four orders at the same time, so that I will not be in a hurry and will not violate the traffic rules. Because there are children at home and parents need me to support them, I can't ignore safety for such a small amount of money.

How to deal with the abnormal list?

Once in the group, some riders responded that they were cheated by customers. Some people will buy, place orders, and write "just leave it at the door, don't call, don't make trouble" in the remarks column. If you encounter such a list, you should pay attention. Of course, it doesn't mean that all such lists are traps. For example, if you receive a help slip from around 300 yuan, the delivery fee will probably be around 20 yuan. The rider happened to see that the delivery fee was very high, so he grabbed the order and took the order. Remember to ask for invoices and receipts, and be sure to enter the amount in the system. Now is the most critical time, customers should be careful not to knock on the door and make phone calls, so be sure to take pictures of the customer's house number and food and send them to the system APP. If you don't take photos and the customer says nothing, then as long as he complains, the rider will finally pay the bill, because you have no evidence, and the platform will always be on the customer's side.

Written at the end, the above is a summary of the little brother of a part-time crowdsourcing rider over the past year. His literary talent is not very good. I hope to help my little brother who is about to step into this industry!