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Procurement What to do if you encounter a rogue supplier?
You probably had a purchase contract at that time, so you can just use the contract to argue the case. Of course, if it doesn’t work, you can try:
1. Use nice words. Procurement is really pitiful. The company won't let us go if we can't deliver the goods. If we are a middleman, the customer will press us every day. Just talk nice to the supplier and let him understand your difficulties, but don't be mean. After all, it was his failure to fulfill his delivery obligation.
2. Intimidating type. You directly tell him that you have signed a contract with the customer, and the customer has urged him many times. Since he is an old customer, he will not pursue the case. If the goods are not delivered, the penalty will be charged to the supplier. Write them a final note and make it formal. Tell them how much fine they will bear if they don't deliver. If you don't bear the responsibility, go to court. Under normal circumstances, suppliers are still afraid of this, because if the responsibility is investigated, it will also be their problem.
3. Contact the leader directly. Purchasing has to face different people, business, sales, and managers every day. . If he doesn't want to deliver the goods to you, just find someone bigger than him and argue with him. Ask them why they didn't deliver the goods, give a valid reason, either cancel the order and compensate, or don't deliver the goods.
Finally, Xiongtai should also reflect on himself. Generally, suppliers will not deliberately delay an order for a long time. There must be a communication problem or something that has offended him. If it is a small supplier, he will definitely want to complete this order. If it is a large supplier, he will not lose a big customer, let alone damage his reputation for a small customer. So you have to be patient with your suppliers. The key is to hold on.
To be honest, it is not easy for suppliers. hehe.
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