How to solve the problem of counting down the seconds for SF Express to grab orders in the same city?

We have two situations when the order is about to time out, one is when the pickup is about to time out, and the other is when the delivery is about to time out.

Let’s first talk about the penalties that SF Express will impose when picking up and delivering items is about to time out, and how we should deal with this situation:

First of all, we need to follow up The merchant or sender calls to explain where they are and how long it will take to arrive, or explain to the customer how many minutes they will be late. Generally, senders or merchants will not complain to you just because you are a few minutes late. At this time, you need to rush to the pick-up location with all your strength.

Because SF Express intra-city does not have the function of transferring orders, so if you feel that it will take a long time to get to the pickup location and the timeout will be very long, you should call the sender in time to explain the situation and see if it can be resolved Let them cancel the order first and let other nearby riders deliver it. It is best to use this method with caution. We need to estimate the appropriate time based on our own distance before grabbing the order.

In addition to the pickup timeout, there are also other delivery timeouts. You may be delayed because it is your first time to deliver a package, you are not familiar with the route or location, your electric car is out of battery, you are stopped by the traffic police (this happened to my uncle), etc., and you are too late to deliver the package in time within the specified time. At this time , be sure to contact the recipient by phone in a timely manner, explain the situation to them, report your location and approximate arrival time, so that the customer can be mentally prepared.

Generally, recipients are in a hurry and must call them multiple times to inform themselves of the latest location to avoid customer complaints or cancellation of merchant orders. In this way, the probability of you being complained will be much smaller.

As the saying goes, there is no way a person can survive in the rivers and lakes without getting stabbed. I often run on the road, and there are no shortage of overtimes. Timeouts are not terrible. What is terrible is being complained by customers because of timeouts. In that case, your losses will be even greater.

Therefore, if you want to work well in the same city and make more money, you must avoid overtime and communicate in a timely manner to avoid customer complaints.

In this way, you can happily run errands and make money happily