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Business philosophy of China National Nuclear Corporation
Serving customers is the fundamental reason for the existence of enterprises. Serving customers wholeheartedly and creating value for customers is the consistent pursuit of CNNC. The customer-centered concept runs through the whole business process such as market, R&D, sales, manufacturing and service. Actively understand and quickly meet customer needs, and provide customers with high-quality products and services. Keep credit, strictly abide by commercial agreements, and effectively perform contracts with customers.
"Customer-centric" is divided into three steps. The first step: implement business process reengineering and rebuild customer-centered process-oriented organization; Step 2: all personnel are reconfigured according to the process to adapt to their posts; Step 3: Promote cooperation between departments through performance management system and other support systems. Therefore, "customer-centric" is not just talk, nor is it just a concept on the wall. It is reflected in the details of the daily operation and management of the enterprise, and also in the business process at the macro level.
CNNC's concept of talent and security
1, talent view
Give priority to talents, adhere to people-oriented, follow the laws of socialist market economy and the growth of talents, get rid of the ideas that constrain the development of talents, and establish an institutional mechanism that is conducive to the growth and development of talents. Respect and care for employees, create a good growth and development environment for employee development, and build an ideal, capable, motivated and energetic talent team in the new era.
2. Safety concept
Safety is the lifeline of the nuclear industry, taking the overall national security concept as the overall situation, adhering to strict standards, controlling the whole process of the whole chain, improving the strict supervision ability, and promoting the sustained, safe and healthy development of the nuclear industry. Firmly establish people-oriented and regard not sacrificing life as an insurmountable red line. Cultivate nuclear safety culture, firmly establish the concept that everyone is the last barrier, and establish a scientific, systematic, proactive, advanced and comprehensive safety hazard investigation system.
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