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What should the buyer do if the car is recalled
Lecture Hall on Memory Knowledge
According to relevant statistics, by the end of September 22, China * * * had carried out 2,119 car recalls, with 8.12 million defective cars recalled, accounting for about 3% of China's car ownership. In the last five years, the average number of car recalls per year has been 227, which has been normalized. In the face of the owner's recall, we may encounter various problems. Today, let's talk about whether there is compensation for the recall and what to do if we miss the recall time.
when the vehicle is recalled, the owner has no car to drive, so it is a long way to recall for maintenance. Can the transportation expenses be compensated?
In the Regulations on the Management of Defective Automobile Product Recall, only Article 19 clearly states that the producer shall bear the expenses for eliminating the defects and the necessary expenses for transporting the defective automobile products, and there is no relevant provision to compensate the owner when the automobile is not running during the recall period. Moreover, judging from the recall cases at home and abroad in recent years, the recall basically does not involve compensation, and there are no relevant policies and regulations to stipulate that the recall should compensate the owner.
as for the transportation expenses incurred by long-distance recall and maintenance, the above clause stipulates that "it shall bear the necessary expenses for transporting defective automobile products". It is not clear whether this situation is included. Because the main purpose of the recall is to eliminate safety hazards, rather than economic compensation, it is suggested that the owner give priority to the recall to eliminate defects. For more transportation costs caused by the long distance of recall and maintenance, you can communicate with the production enterprise or 4S shop to solve the related costs.
when the vehicle is recalled, the owner has no car to drive, so it is a long way to recall for maintenance. Can the transportation expenses be compensated?
Article 8 of the Regulations on the Management of Defective Automobile Product Recall stipulates that producers shall recall all defective automobile products in accordance with the provisions of these Regulations. Moreover, Article 32 of the Measures for the Implementation of the Regulations on the Management of Defective Automobile Product Recall (Revised in 22) also clearly stipulates that "after the production enterprise completes the recall plan, there are still defective automobile products that have not been recalled, and the recall will continue."
Therefore, after the announced recall period, the producer is still obliged to eliminate the defects of defective automobile products according to the announced recall measures. The owner can contact the manufacturer or 4S shop to carry out the recall to eliminate the defects.
knowledge review
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Director of General Administration of Market Supervision
Authoritative media on product safety and product recall
Million car purchase subsidy.
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