Joke Collection Website - Talk about mood - Who knows what a "May Day" model worker is? What touching stories do they have?
Who knows what a "May Day" model worker is? What touching stories do they have?
Liu Xiaoyuan, party member, the current director of the marketing department of Helan County Power Supply Bureau. 1980 has worked in many positions, such as meter reading, charging, business audit, microcomputer operation, business liaison, business monitor and so on. For more than 20 years, she has been familiar with all aspects of this industry. With her rich and skilled business knowledge, she tries to answer customers' doubts, serve customers and contribute to society with her love. In the activity of "Striving for Excellence" carried out by our bureau, she worked hard to practice Theory of Three Represents and enhanced her sense of innovation. Excellent service is quality, and economic benefit is the new concept of enterprise motivation. In terms of service skills and service level, she strives to become a model of quality service in the industry and a caring person of customers. In society, her deeds of helping the poor and helping the poor with love have been passed down as a much-told story, and she has made her own contribution to promoting the "Double Excellence" activities and the three major civilization construction activities carried out by our bureau.
As we all know, electric energy is a special product, which can't be seen, touched or stored, but the ultimate goal of electric power work is to provide high-quality product electric energy for thousands of households and recover the electricity bill in time, which directly affects the economic benefits and capital turnover of electric power enterprises. This article comes from: Free cacl.com, Paper Net.
Since 200 1 Liu Xiaoyuan became the business monitor, because she always has users in her heart and always regards users as God, the electricity fee recovery of Helan County Power Supply Bureau has reached 100% for three consecutive years, and monthly settlement has always been realized. This impressive achievement is not only a microcosm of the marketing management of Helan County Power Supply Bureau, but also a good service to customers and the full development of "three thousand"
As we all know, electric energy is the concept of commodity, but it is not as intuitive as other products. Comrade Liu Xiaoyuan met some users who didn't know much about electricity price and electricity fee in his daily electricity fee recovery work. She is emotional and sensible, so that users can clearly use the rest assured electricity.
Over the years, in the work of electricity charge recovery, users will always encounter practical difficulties of one kind or another when they settle their electricity charges at the end of each month. On the one hand, Liu Xiaoyuan began to grasp the users' funds as soon as possible; on the other hand, she tried her best to help users. When the electricity bill was settled this year 1 month, the West District Heating Company failed to get the loan funds (the electricity bill for that month was more than 70,000 yuan), and Liu Xiaoyuan repeatedly went to the user's office to negotiate with the business leaders, but by the end of the month, the loan still failed to come down. Unable to stop the power supply, Mr. Gao asked to pay the electricity bill for the current month on June 10. At this time, Liu Xiaoyuan told the user that the electricity fee could not be received at the end of the month, which not only affected the collection speed of Helan Bureau, but more importantly delayed the electricity fee recovery of Yinchuan Power Supply Bureau. She took the user to find a loan, became a guarantor, and finally settled the electricity bill. The customer is very grateful to her. She said that she must keep her promise and pay back others' money on time.
In September 2004, the electricity price was raised, and the difference between July and August was charged according to the spirit of the document, which not only increased the workload of marketers, but also made many business leaders particularly annoyed at the charge of electricity. Everyone has his own views and opinions. According to the actual situation, price adjustment policy and range, Comrade Liu Xiaoyuan calculated the peak-valley average electricity, electricity and electricity price of 30 large industrial users one by one. Therefore, the overdue electricity fee of 844,200 yuan 10 was fully recovered at the end of 10.
At noon on October 28th, 65438/KLOC-0, the monitor of meter reading told Liu Xiaoyuan that a company could not pay the electricity bill at the end of the month due to financial difficulties. Liu Xiaoyuan immediately took the meter reading monitor and meter reader to the user's office. On the way, she borrowed 30,000 from a user. The other party asked her what she was doing borrowing money. She said that they paid a user's electricity bill, so they came to the company and found Liu, the financial section chief. He said, Liu replied, no way, just cut off the electricity. She patiently told him about the importance and necessity of recovering the electricity bill for nearly 40 minutes, and told the other party that if the electricity was cut off, it would not only hurt the feelings of both parties, but also treat our unit as a user with bad reputation and take the initiative to ask users to borrow cash to pay the electricity bill, which finally affected users. On the morning of the 29th, the user paid the electricity bill in cash. June 365438+1October 3 1 happens to be the weekend. In order not to affect the speed of electricity charge recovery in the current month, she started early, recovered 700,000 cash on the 29th, and achieved a good result of zero electricity charge at the end of the month. There are countless such things happening to her. She has worked in the business window for more than 20 years, and in every position she has worked, she can leave a good impression and trust on users. Her vigorous energy and resolute work style make young people sigh and admire. She not only teaches young workers by hand, but also often educates them in advance to be good people and organizes business window staff to carry out "double Excellence" activities, so that everyone can realize that only high-quality products and high-quality service quality, otherwise, it will be difficult to calm customers' grievances. Finally, it will affect the development of power market and the economic benefits of power enterprises.
Liu Xiaoyuan's excellent works and fine style mainly benefit from her good ideology and morality. Wherever she goes, she never forgets that she is party member, an electric worker. Business trip. Two car accidents in Lu Yu saved two seriously injured people from danger, and donated money to Chen Ming, a lonely old man and a dropout in a nursing home. The party, government and higher authorities have fully affirmed her achievements in these years and won many honors. In the face of achievements and honors, she is neither arrogant nor impetuous, and at the same time influences people around her with her own behavior, thus promoting the "double excellence" activities of the enterprise, striving to be a suxianhua, a university culture and a professor-level senior engineer. She was awarded 1984 Beijing Model Worker in 2000. He is currently the commander-in-chief of the engineering headquarters of Shougang Qiangang Project.
Main story
1Since August, 1999, Comrade suxianhua has successively served as the commander-in-chief of Shougang's assistance to Zimbabwe's blast furnace reconstruction project, the general consultant of Shougang's No.2 blast furnace overhaul and reconstruction project, and the commander-in-chief of Shougang Qiangang project engineering headquarters. In the past five years, this comrade has made outstanding contributions to major projects of Shougang. Among them, in July 2002, he served as the commander-in-chief of the former port engineering headquarters. After 570 days and nights of hard work, the construction of Qiangang has created five unprecedented miracles and achieved a comprehensive victory in the construction of Qiangang.
1, the fastest construction period, creating a high speed for similar projects in China.
A 55-hole 6m coke oven and its corresponding auxiliary facilities project, from excavation on June 20th, 2003 to commissioning on July 30th, 2004, took 13 months and 15 days, which broke the national fastest record of Shagang 15 months.
Piling of 23,000m3 oxygen generator began on August 20th, 2003, and foundation construction was carried out in June+February, 5438. In May, 2004, the main equipment entered the factory from June to July, and it was completed and put into production in September, which is also a miracle in China.
The project of 2650 cubic meters blast furnace and its auxiliary system was completed at the end of August 2003, and the foundation stone was laid in September 12, and was completed in September 2004. It only took 12 months from paving to debugging, ranking first in the country.
2 10t steelmaking converter, 8-strand billet caster and their auxiliary systems started construction on June 18, 2003. Since the furnace was changed from 80t to 265,438+00t converter, the drawing was made in August, piling was completed in June, 65,438+06 and 5438+00, and the foundation was completed in 10. In particular, the transmission was two months late, and it took only one month from transmission to production, which is unprecedented in the history of domestic construction.
2. The earthwork volume is a miracle. Together with the surrounding projects such as river channel relocation and road relocation, and the earthwork and excavation and filling volume of the whole plant, * * * reaches17.8 million cubic meters. If the earth is built into a Great Wall with a width of 3 meters and a height of 10 meters, it can be connected from Shanhaiguan to Datong, Shanxi. At the same time, unprecedented foundation treatment and piling works have been completed. 6 1.570 concrete cast-in-place piles were completed, and the dynamic compaction area was 1.0 1.000 square meters, with 360,000 square meters compacted by layers.
3. The design workload has created a miracle. Completed 39,000 construction drawings of Qiangang project, equivalent to the workload of Shougang Design Institute in the past year. In 2003, Shougang Design Institute organized the design work of three comprehensive steel mills with a tonnage of over one million tons, namely Qiangang, Funing and Huaigang, and also undertook the design task of internal and external contracted projects of Shougang, which was unprecedented in the history of Shougang engineering design.
4. The fabrication and installation of steel structure and equipment created a miracle. The total amount is nearly 654.38+10,000 tons, which is a great innovation in the history of Shougang's construction. It is designed, manufactured and installed by itself.
5. The centralized supply of materials and equipment has created a miracle and realized the material supply guarantee of large-scale projects. The purchase and supply of materials and equipment is nearly 2 billion yuan, of which the total supply of seven main materials and other materials is nearly 654.38 billion yuan, and the equipment orders are more than 654.38 billion yuan. Learning and knowledge workers.
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