The newly opened Taobao shop, let people see how to express it in words.

Nine classic prologue of online shop experience-see how I "seduce" guests.

When chatting with novice sellers in online shop forums in China, we often find that there is a problem that has been bothering us. It's not that no one cares about the newly opened store, but that the guests come and the owner leaves without saying a word. This problem is a common problem of novice sellers. Many friends ask me how to keep customers, hehe. . . . . . Today, I will talk to you about this problem, talk about my method and share it with novice sellers!

No matter what you do, you must have a strong sense of exercise and be good at finding and solving problems!

We are all novice sellers. After a novice seller has made all the preparations for opening a shop, the first and most important problem is how to greet your guests, that is, how to talk and introduce your baby when others come to your shop, so that buyers can be attracted by you from your words and finally place an order successfully! Many novice friends have changed from buyers to sellers. When you are a buyer, you can see people greeting you like this (dear, if you have the goods, just shoot them directly! Or, honey, what can I do for you? ) When I became a seller, I learned by myself, imperceptibly learning others to greet guests like this. Little did I know that this parrot-like practice attracted many novice friends, but before he conquered, he died, and he couldn't get a single order for a month or two, so he closed the door and thanked the guests! And boasted: I will never set foot on Taobao again in my life!

Whether in life or at work, we inevitably say hello to others every day. This seemingly ordinary thing has played a vital role in Taobao world! With a good opening speech, you have taken a big step towards success!

Don't gossip, get to the point, and introduce nine opening methods I often use! I hope I can help my friends!

(a) intimate opening remarks

This is the most direct and effective opening remarks. For novice friends, you don't know what the guests do. You should pay attention to the message sent by the guest. You can find a little information more or less from his (her) personal data and avatar. For example, if the guest profile is Shanghai, you can tell her about the World Expo, the Oriental Pearl and the Huangpu River! Tell me about local landmark buildings and historic sites! For another example, if the guest's head is a child, you can praise how cute the child looks. If it's a beauty, you can praise her for looking like a star and having good skin, and ask her how to maintain it. In short, everyone doesn't like compliments! Maybe there are friends to talk to, and all the beautiful women and children have nothing to talk about. Then I have never been to the World Expo or Huangpu River myself. How should I tell others? Ha ha. . . . Never eaten pork, never seen a pig run? You must have seen it on TV. . . . I remember I met a guest from Hubei, so I asked her, "Are you from Hubei?" The other party replied yes, and I asked, "You are not from Wuhan, are you?" The guest said, "How do you know?" I didn't answer her, but said, "Hanzheng Street in your place is quite famous!" " "In fact, I haven't been to Hanzheng Street either, but I learned about Hanzheng Street in Wuhan in a TV series I watched 20 years ago. I didn't expect it to come in handy in Taobao today! In this way, in a few words, we narrowed the distance with her. If there is no deal, don't ask me. . . . hahaha. . . . .

(2) Admire the surprised opening remarks

Ding-dong, your wangwang is ringing again! The guest didn't say anything, just sent a baby link, hehe. . . . Don't be too happy at this moment, because people haven't placed an order yet, and she may have sent n links to peer sellers like you. At this moment, don't rush to say polite words to you. What, dear, thank you for coming. The store is newly opened. What's the discount? I'll tell your novice friends that it's useless for you to tell your guests, because experienced guests will not only look at your single item, but also arrive. This sentence seems unpretentious, but in fact it is hidden. In fact, you sent a message to the guests. This is a hot-selling product and a new product, which will give her a psychological impact and feel lucky to finally find a seller who can place an order. Second, guests will feel that the business of the store is so good that they can attach great importance to themselves and make them feel like God! When the guests are in a good mood, it is only a matter of time before the business is done! Of course, this opening statement should not be used indiscriminately. If the guests see that you have sold 0 treasures, you are finished. . . . .

(3) Catch up with everyone's opening remarks.

This prologue can also be said to be a difficult prologue. The guest sends you a questioning expression and gives you a baby link, saying, "Boss, how can your goods be more expensive than others'?" How much does it cost for others to have the same thing as you? " There are still gifts to send. Is your price too bad? "When you meet a buyer who asks you this question, you should immediately think of one thing. She has seen it in other people's stores and compared it. She probably knows the price and quality of the baby, so don't introduce the product performance to him. The genuine product can be returned in seven days and so on. . . . At this time, you just need to say this to him: "Hello, dear, our goods are not the most expensive or the cheapest. There is always a reason for being expensive. Don't worry about online shopping, you must visit more. After all, it doesn't hurt to shop around! You can see other homes. If you like something cheaper than ours, you can buy it there! If you think ours is good, we welcome you. "When guests hear this, they will think that this manned product is more expensive than others', as if they don't want to do my business, and others' is so cheap, it won't be a fake, will it? Ha ha. . . . If the guest has this kind of reaction, it's your way. Even if she doesn't buy from you, she won't place an order easily. Such a buyer will turn to you with weak hands and dizzy hair, and finally she will place an order here, because your words have planted a spell in her heart, and she will think your things are the best! This kind of opening remarks should be made clear. You should have full confidence in your baby and believe that you have advantages that others don't have! If you don't want anything, you are inferior to others, then you are a fool. . . . .

Humorous opening remarks

What about this prologue? A little self-directed. The guest sent a message: "Boss, do you have this?" Don't say hello as usual, don't say anything, send a faint expression first, and guests will be curious when they see this expression. They just asked if they had any goods. Is your shop worth fainting? Just as he was thinking of sending a message to ask you what was going on, you called with a smile on your face. At this time, the guests were a little confused. What happened? Is this Taobao? Ha ha. . . . . . When her reasoning has no answer, you should take the initiative to say, "I'm sorry, dear, just now I made a bet with my husband (wife) that if a guest comes to ask for goods within ten minutes, I will give my husband (wife) as a gift, hehe." . . . Do you want it? "The guest is not a fool, of course he knows you're joking. He (she) met a warm, harmonious and happy shop. Then introduce the baby to her, and business will be much easier! Many buyers shop online with a relaxed and happy mind. They can buy things or not. When she meets a seller with happy sunshine, her mood will follow the sunshine. At this time, are you still worried about not taking her away?

(e) A coherent opening statement

This kind of prologue is mainly aimed at your old customers. Many sellers have their own old customers more or less, because people are habitual animals, just like you buy vegetables in the market and sell a lot of vegetables, but you always like to start from the shops you often buy, because the price of vegetables is similar, you are familiar with each other, so you can rest assured that you don't have to waste your breath, look at the goods, take pictures and pay! Everything will be fine if it goes well. In view of this situation, you should never ignore the guests or simply say hello. Over time, when your peer sellers have an advantage over you in price and service, you are quite dangerous, and your old customers may have to "find another new love". For old customers, we should not only receive them warmly, but also be more enthusiastic than new customers, because new customers may buy them once. I usually say the opening words to my regular customers: "Welcome, Sister Chen, have you finished eating so soon?" ? Those two fat boys in your family have a good appetite! There was a new product yesterday, which is very good for children's growth and development. I'll bring you some later and let you taste it! "A few seemingly harmless pleasantries will make the buyer feel very kind and make her feel that you always remember her! In this way, your old customers will be firmly grasped by you! One old customer after another, business can't be done well!

(6) Opening remarks of enthusiastic help

This kind of opening remarks is very special. Why is it special? Because this guest won't buy anything from you now, but you should be kind to her, because this kind of buyer is the potential guest who is most likely to become a prospective buyer! Let me give you an example. Just after breakfast at noon that day, "Ding Dong" rang. Guests are not here to buy things. The guest said, "Sorry to bother you!" I think this guest is polite, not an ordinary guest. I said, "Never mind, dear, welcome to the store. Which baby do you like in the shop? " The guest added, "I'm not here to buy anything. If there is no time in the store, I can ask someone else. " Aren't you here for shopping? What's that for? Ask someone else, alas. . . . . Anyway, I'm fine, just ask! "It's all right, dear. If you have any questions, just ask, as long as I understand." After a few minutes of conversation, I understood that this guest bought the same goods as my store elsewhere but didn't know how to eat them. After I told her how to cook and eat in detail, she has come to my shop twice now! Hee hee! Oh yeah!

(7) rambling opening remarks

Some friends will laugh their teeth off when they see this. Is there such an opening remark? Ha ha. . . . . Sure, listen to me slowly! There are three kinds of personality, one is extroverted, the other is introverted and extroverted. You didn't say a few words to him, but he talked about it himself as if he were the president of the United States. As soon as he finished, he took the payment! Simple and neat! Introverts generally buy two sentences online: "How much is it? Can it be cheap? " Can't be cheap, leave immediately ... What I want to say today is neither introverted nor extroverted, hehe. . . . . That is, the third kind is nothing more than nothing, hehe. . . . It's not easy to serve such a guest, to be honest, because such a guest has a tepid temper. Say he is impatient, he is not anxious, say he is slow, and he is not slow. When I meet such a guest, I won't tell him about the treasure in the shop, but brag to him first: "Dear, have you heard?" There was another earthquake abroad. Alas, I don't know what happened these days. Things happen every day, and so many people die. . . . . Then add a look of shaking your head. The guest said, "Yes!" It hasn't rung for a long time. As soon as I saw it was useless, I had to give him some firewood. I said, "So, man, sometimes I think about this all my life, and I don't know why." I worked my ass off for a mouth. . . . "The guest said," Yes, it's boring. "God! Add more firewood and you won't believe that you are not cooked. " So, didn't Little Shenyang say this about food and drink? If you don't close your eyes, you'll be gone forever! "The guest finally spoke, and issued a laughing expression. When watching the play, before I thought about it, the guest said, "Brother, you are right. Give me two pounds of that, this and that. " .。 . . 。" Oh, my god I gave myself a big mouth. Am I dreaming? ! Ha ha ha ha. . . . . .

(eight) good at listening to the opening remarks

This kind of listening opening remarks is relatively simple, basically you don't have to say too much yourself. Generally speaking, this kind of novice buyer belongs to the novice who has not shopped online several times. She will tell you about his previous shopping experience, the attitude of the seller, the quality of the goods and the speed of delivery. You just have to give affirmation or make some suggestions according to her words and ask her if she is interested in seeing the treasures in your store. The new buyer may make a deal. However, it often takes a long time to place an order. Sellers must have extraordinary patience when they meet such guests, so as to promote business. Don't give up a business just because she talks endlessly. It is unwise to do so!

(9) Closing remarks

This kind of prologue is mainly aimed at the prologue that the seller's friend said to the last guest who came to the store when he was preparing to finish his day's work. Don't take it lightly. Guests coming at this time can place an order 100%, because no one is crazy and will come to chat with you in the middle of the night, but it is precisely because the guests coming at this time are prospective buyers that you should not be too nervous. Just tell him, "honey, you are the last customer tonight." Needless to say, this kind of guest is very skilled and can complete all the formalities in a few minutes! Just wait for the money to come! This method can also be used to do business when you open the door first in the morning to welcome guests! )

(10) long-winded opening remarks

At the end of the article, I want to talk to my friends about the rambling opening remarks, unlike the top nine, which received rave reviews. On the contrary, this prologue is to remind everyone not to use it. If you don't want others to link, you can open your mouth and say, "What is the lowest price and the best quality in Taobao? All mine are genuine, and the others are fakes. . . . . "Don't say such things, don't treat others like fools!

Nine kinds of useful opening remarks, novice friends must use them flexibly and avoid copying them mechanically in order to achieve unexpected results. Open a shop to do business, pay attention to integrity, the source of all things, people do not believe, integrity is the foundation of the five permanent members!

Today, the store is in the fourth heart. Write this post to share with novice sellers who are also struggling in the world of "heart" as a souvenir!