Nowadays, there are more and more medical disputes. Do medical staff really have to fight back or scold or talk back?

Some time ago, an American female nursing student came to the hospital as an intern. A very polite girl always looks at each other when talking, even if she doesn't talk much, she will listen carefully and nod and smile. On the first day of work, I stood there in a white coat and was scolded and cried for no reason ... (The hospital stipulated that students should arrive early, and I saw tears on her face when I arrived. ) Later, I asked her: Did you originally plan to return to China for employment? ! She said: Yes! Me: What about now? She was silent for a while and said, I will work hard in America and then try to take my parents out to live together. He also said that he had forgiven the man yesterday.

17 went to the first people's hospital of Chengdu for emergency treatment, and waited for an hour to have an electrocardiogram. Nobody in there called me. I went in and asked her if she did it. She took someone else for me, and she didn't apologize. One year, my wife gave birth to a child in Renshou People's Hospital, and when she drew blood, the phlebotomist had a cigarette in his mouth. The results of the three tests were different, but she only received the money once in three times. In this case, the online doctor explained to me, should I swear?

I am engaged in the service industry, and I have also encountered the situation mentioned in the title. I swear by one percent. I hit someone once every two or three years, and the proportion is very small. I wonder if there will be a high proportion in the medical industry. If it is a case, there is no need to enlarge it. Even if I win a game, I can't take advantage. Endure it, it won't be bitter, and it can calm the contradiction.

Judging from news reports, those who dare to confront doctors are basically powerful, rich and powerful. Just go to the old cadre ward of the hospital and have a look. The service is very different from that of a general ward. Doctors generally don't swear as long as they don't annoy the people. Now the doctor's service attitude is really poor. They only read the inspection report, seldom talk, and get angry when they ask too many patients. Actually, you should think from the patient's point of view. To see a doctor is not to buy clothes, but to buy or not. In front of the doctor, the patient reported it.

Doctors, parents' hearts? What about overtreatment? Which of them drinks less patient blood? There used to be an old saying: it's unnatural to make money from the dead! Ordinary people can't afford to get sick when they see a doctor. They are already suffering from illness and have been severely skinned by doctors, which really adds insult to injury. They take advantage of their professional convenience to punish them, prescribe more drugs, eat more kickbacks and receive more red envelopes. Now angels in white has become a murderous baiwenhang! I wish I could put a tube in the patient to suck blood. For money, crazy, inhuman, worse than animals! Kill them and save the people! Of course, doctors also have good skills and noble medical ethics, which deserve the respect of patients!

For the life of medical staff, this is not life. The medical staff were not born by their parents, but jumped out of the cracks in the stone? Deserve to be bullied, but also have to fight back and scold or not?

There is no denying that there are scum in any industry, no matter doctors, teachers or civil servants, there are people who run amok. For doctors, some people just have a bad attitude and are arrogant. I met them, too, and I was very unhappy. For such a person, it can be said that it is very annoyed.

But I didn't scold others, and I didn't run up to beat them, but complained. Many people can easily handle things calmly, but they can't do it themselves. What is the medical department used for? If you meet a really unreliable doctor, you can complain!

Don't think that all the roads in the world are made of shit just because you have stepped on it. As long as you have a clear conscience, why not fight back or talk back? People are born of their parents, and they are the meat in their hearts. However, some people just feel as if they were born superior. This is not unusual, but uneducated and inferior.

People are different from animals because of human civilization. Why do you curse when you open your mouth and hit when you raise your hand? Why are you unreasonable? Sometimes, patients don't understand and are a little emotional. We all understand. Look at your heart. If your relatives and friends didn't do anything wrong and were bullied like this, do you think it should be like this?

Everything depends on the reason first. Whether a person really did something wrong when he was beaten, or whether the attacker was brutal and violent, there is always a right and a wrong. When you meet unreasonable people, you will try to communicate calmly at first. Listen, let's talk. You are unreasonable. Sorry, I am not a vegetarian. Even if I take off this white coat, I will fight you to the end!

At present, the relationship between doctors and patients is tense, and we can't completely blame hospitals and doctors, nor can we completely blame patients and their families. The root of the problem lies in the government's interest departments and bad media. If the drug price is too high, the hospital should resolutely use the drugs with too high drug price tendered by the government drug tendering department, and other charges are higher than those stipulated by the government price department. The so-called sampling inspection is also carried out for hospitals and doctors: if the cost of drugs cannot exceed 40% of the total cost of patients, most patients can only recover if they take drugs, so doctors can only balance this 40% by checking when the cost of drugs is high. So the insiders of these pots don't understand, so they can only let the hospital doctors carry the pot. A few years ago, some news media did not give positive guidance, but added fuel to the fire. In addition, patients and their families do not fully understand medical care. What's more, some bad news media participated in cheering medical troubles and trained some medical professionals and professionals. Now all good things have news media, and for some bad things, news media also plays a key role in inducing people to tell and cheat. Under this negative inducement, there are indeed some random demands for money first, and if you don't give it, you will sue and cheat, which will lead passers-by to fall and dare not help. The doctor-patient relationship is also the product of this induction.

When doctors and nurses encounter this situation, they must do the following four things with customized actions to calm down:

One is to temporarily stop work. Don't think about saving people at this time, or save yourself quickly, think about how to protect yourself first. In recent years, doctors have suffered many injuries, some of them even lost their lives, and you don't know who the doctor is. So at this time, you must never be a hero, don't expect to maintain any order, don't scold back, don't fight back, as long as your life is safe, you must stay calm and do nothing but speak with your eyes.

The second is to pay attention to retaining evidence. Hospitals should make good arrangements at ordinary times. In addition to installing surveillance in my clinic, other medical staff should pay attention to shooting videos in time and keep the evidence of this case. Otherwise, you'll never know. You can't wait until you are handcuffed to reason with others, let alone have a clear reason.

Third, call the police 1 10. You should remember that this situation can't be handled without authorization, otherwise it will violate the criminal law. Cuffing you is a trivial matter, and awarding compensation is a major matter. It's not that it hasn't happened before, because there are not a few people who have enough courage to catch it. If nothing else, just because that degree is difficult to grasp. The police have this degree, not you. Never be self-righteous and don't set yourself on fire. It's not good for you You should know that you have no responsibility to maintain social order.

The fourth is to take self-help measures. For example, avoid and pretend to be sick. Anyway, as long as it is conducive to your own safety, as long as you don't make a mountain out of a molehill and as long as you don't get hurt, don't be a hero. The best way at this time is to pretend to be a grandson. This is your only way out.

When the Woods are big, there are all kinds of birds. Safety is the most important thing, and caution is the best. Nothing is the greatest achievement. It is better to hurt others than to hurt others. Otherwise, someone will make you more than you can chew. This is the iron law.

In addition, remember one sentence, you must think twice when you encounter something! !

Beating and scolding medical staff is definitely wrong and should be severely punished. I also support the medical staff to fight back. Mom and parents brought them up. Why did you hit them? If you feel unreasonable and the medical staff are not dedicated, you can choose to complain. Many people just don't choose this road. In fact, as far as personnel relations are concerned, almost 100% of medical staff will be disciplined if they complain to leaders, and no leader is willing to make trouble for themselves. To tell the truth, just a few days ago, a friend's relative was caught eating in a jujube pit, and the primary hospital could not handle it. Transferred to the municipal third-class first-class hospital to see the emergency department, and the emergency department was transferred to the otolaryngology department. The otolaryngology department asked the patient to do 256ct the next day, and he did nothing to let the patient go. He has great courage and is not afraid of the patient's age. In case there is any problem, his family members can spare you. The next day, when the ct film came out, the jujube pit was under the throat and was pushed out of the chest. The box says it's not worth using as a knife. Let the gastroenterology department use a gastroscope to see if it can be taken out. No, the gastroenterology department is not bad. It was taken out the same day, but the esophagus may have been damaged and penetrated. There are bubbles under ct, and the patient is required to go back to thoracic surgery for two days to prevent accidents. As a result, the chest was rejected It is really difficult for ordinary people to see a doctor! My friend called me and asked me if I could transfer to the next level. My advice to my friends is, don't transfer, sue them, go directly to the dean during work hours, and don't leave his office without handling it. After work, there are leaders on duty looking for him. In this way, the dean called all the doctors outside the chest, otolaryngologists, trained like his grandson, and finally put them in the hospital outside the chest.

This problem will cause protests from medical staff.

It seems normal and inevitable for doctors to suffer from beatings, which is a normal state in their daily work. In this universally recognized situation, they only consider whether they should fight back.

Why not ask medical staff to be steel guards to protect the health of ordinary people? If anyone dares to invade, we will kill him! Also for medical staff to grow a little ambition, so that they can work straight.

The contradiction between doctors and patients has a long history, and the reasons are complicated, so we will not discuss it. However, cases of violation of medical staff do occur frequently. Baidu, the number of cases about "violent injury to doctors" is amazing. Please look at the following typical cases.

1, 20 12, due to the unfortunate death of an old man in a hospital, under the pressure of all parties, the dean led doctors and nurses to kneel and kowtow to the mourning hall, pleading with the families of the deceased for understanding.

On February 20 15, a fracture patient in a hospital was escorted to the hospital by a friend. The patient's friends were dissatisfied with the doctor, pushed each other and accidentally knocked open the elevator door, causing both of them to fall into the elevator shaft and die.

On March 20 18, a 47-year-old doctor in a hospital in Zhao was stabbed several times by three gangsters and died. After committing the crime, the gangster said, "It has nothing to do with her, but she is unlucky."

Case 1 shows that the social and government support for hospitals is not enough. In case two, the hospital is not protected, and social idlers go their own way. In case 3, the hospital did not set the necessary security measures, and the gangsters did whatever they wanted.

That case is not bloody. Explain what? It shows that medical personnel do not have enough protection and power. Excuse me, that gangster dares to go to the police station to beat people and kill people. Even if he is drunk, I'm afraid he won't dare to lend him ten courage and dare to use a knife.

Medical staff is a special group, and their occupation is related to everyone's health and even life safety. Without a safe and quiet environment, their lives will be threatened. How can they calm down and save lives? The Supreme People's Procuratorate released the twelfth batch of guiding cases issued by the Supreme People's Procuratorate, which clarified the boundary standard of self-defense, and made the medical staff breathe a sigh of relief. With the protection of law, we need the support of the whole society to create a good medical environment.

Medical staff work very hard, and sometimes they will face unwarranted accusations and abuse, which is really wronged. But in this case, it is definitely not advisable to take a tit-for-tat approach. The reasons are as follows

1. Many patients' families don't understand medical procedures and treatment plans. Trust only doctors. In this case, I thank the doctor for his cure. On the contrary, I think the doctor didn't try his best or misdiagnosed it, which is understandable because of the urgency of his family. However, some patients' families talk too much, or they are reckless and hurt others. In this case, it is useless to scold or fight back. Explain the general rules. If the explanation is invalid, the medical management department of the hospital should be notified. The security department should come forward to coordinate and avoid further intensification of contradictions.

The second is professional medical trouble. This kind of situation, if you don't need to explain and communicate, directly report it to the public security organ in the jurisdiction for handling.

3. Contradictions caused by medical accidents. If the responsibility for the accident is obvious, the leaders of the hospital and the medical and political personnel will form a rehabilitation team to deal with the matter through consultation. If the consultation fails, the family members may apply to the higher medical organ for medical malpractice appraisal. Those who refuse to accept the appraisal results, continue to make trouble without reason, abuse or beat medical staff will be called the police.

In short, medical staff are beaten and scolded for many reasons and should be pecked. But despite the unfair treatment, we should control our emotions and not conflict with them. Avoid intensifying contradictions and increase the difficulty of subsequent negotiations.