Is the summary of airlines' new change policies free during the epidemic?

The flight was originally affected by various situations, the development of the epidemic situation and the mutual restrictions between countries all led to the failure of the flight to take off normally. Under the epidemic situation, it has become commonplace to return and change air tickets. How will airlines deal with flight problems caused by force majeure?

In view of the constantly changing COVID-19 epidemic around the world, Cathay Pacific, Qatar Airways, Lufthansa Group, Etihad Airways and many other airlines have recently introduced new free change policies, among which Cathay Pacific has also introduced an unlimited number of free change policies.

On March 1 1, Cathay Pacific announced the launch of a new change policy.

During the period from March 9, 2020 to April 20, 2020, customers who purchased Cathay Pacific or Cathay Dragonair tickets can reschedule to the same booking class on any day before February 28, 20021year without paying the ticket change fee. According to Jiang, director of China Passenger Transport Market of Cathay Pacific, the new free change policy is not limited to fares, routes and changes, and customers can flexibly adjust their travel plans.

Qatar Airways is based on the latest refund and change policy launched by Qatar Airways.

Passengers who have booked or will book Qatar Airways tickets before June 30, 2020 can get free rescheduling or free redemption of travel vouchers valid for one year. The application for refund and change must be made at least three days before the flight takes off.

In addition, due to operational reasons, Qatar Airways travels between Beijing, Shanghai and Guangzhou.

Chengdu, Chongqing and Hangzhou flights will be suspended until April 30, 2020; The flights between China and Hongkong are running normally.

Qatar Airways has issued a special refund and change policy for the China route. For tickets issued to and from seven domestic destinations before 23:59 on March 7, if the travel date is from February 3, 2020 to April 30, 2020, passengers can contact the original ticket issuing place for special refund and change.

According to the latest change plan recently launched by Lufthansa Group, passengers who have issued tickets before March 5, 2020 and traveled before April 30, 2020 can change their tickets to June 65438+February 3, 20201without paying the change fee. Lufthansa Group can provide free flight change service for newly booked flights between now and March 3, 20201day, and passengers can change their flights before February 3, 20201day without paying the change fee.

The change policy applies to all flight cabins, and the departure and destination of the change should be the same. If there is no original fare space, the corresponding price difference should be paid, and the change procedures should be handled before the travel date. In addition, all passengers between Europe and Chinese mainland affected by Lufthansa's cancellation of flights (flight number LH, LX or OS) can choose to change their original flights or refund their tickets free of charge.

Etihad Airways, the national airline of the United Arab Emirates, announced that passengers on all flights booked from March 8 to April 7, 2020 will be allowed to change their dates or destinations for free. This policy came into effect on March 22nd and applies to all air tickets, including those redeemed by Etihad frequent flyer members and those booked during Etihad holidays. Etihad Airways reminds that rebooking or changing the route may lead to a difference in ticket prices.

On February 10, the civil aviation administration of student passenger flights delayed the start of school to varying degrees according to the actual situation in various places. In order to facilitate student travelers to change their air tickets, the document "Notice on Free Refund of Tickets for Students Delayed in Returning to School" was issued, requiring student travelers who have purchased flight tickets before 24: 00 on February 1 1. Before 24: 00 on March 3 1 day, airlines and their ticket sales agents are required to refund tickets or change other flights before the flight takes off, free of charge.

According to the requirements of CAAC documents, airlines have formulated the policy of returning students to school. For example, in its "News Announcement" in official website, Western Airlines announced the provisions of the Notice on Free Refund of Tickets for Domestic and International Flights Delayed to Return to School during the Epidemic Prevention and Control of Western Airlines, stipulating that from February 0, 2020 1 1, before that, the domestic and international flights actually carried by Western Airlines and domestic flights with market code * * * have been purchased. Students studying in universities, primary and secondary schools and kindergartens from February 1 1 to March, 2020, can be returned free of charge with the school student ID card or the school certificate stamped with the official seal of the school.

Can't you understand the handling fee for returning and changing the visa? Collect these airline service hotlines ① Air China: 95583;

② Eastern Airlines: 95530;

③ China Southern Airlines: 95539;

④ Hainan Airlines: 95339;

⑤ Sichuan Airlines: 95378;

6 Xiamen Airlines: 95557;

7 Shenzhen Airlines: 95361;

8 Shandong Airlines: 95369;

9 Spring Airlines: 95524;

Join Xiang Peng Airlines: 95326.