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There are many problems with ceramic tiles in home decoration and the six sins of ceramic tiles are detailed

It is inevitable to use ceramic tiles in home decoration. Spaces such as bathrooms, kitchens, and living rooms will use ceramic tile products to a greater or lesser extent. However, if there are problems with the ceramic tiles just after a few months of decoration, it is really very frustrating. Headache. Recently, some media have exposed many problems with ceramic tiles in decoration, including products from some well-known brands. Now let us take a look at the six major sins of ceramic tiles in home decoration.

Crime 1: Cracked tiles

Case 1: Mr. Wu from Nanchang---Healthy Sports brand tiles cracked in March

According to Mr. Wu, in March this year In March, he bought a healthy sports ceramic tile at the Healthy Ceramics Store in the building materials market on Luoyang Road, Nanchang City, for 8,700 yuan. After the ceramic tiles were shipped home, he hired workers to install them. In June, when Mr. Wu went to inspect his new house, he found that five tiles were cracked. Later, he found the owner of Kangjian Ceramics Store. After the other party sent someone to check, he said that it might be caused by errors by the construction workers.

Result: The owner of the store compensated Mr. Wu 1,600 yuan

Case 2: Ms. Liu of Changsha---Nobel famous brand tiles showed cracks after only two or three months of renovation< /p>

According to Ms. Liu, her house was renovated in May 2007, using Nobel floor tiles that cost more than 250 yuan a piece. I just moved in in June last year, and I usually pay attention to indoor maintenance. But two or three months later, I suddenly found that the tiles had cracks, scratches, scratches and other ugly marks on a large area.

Result: Nobel said that it will come to investigate

Case 3: Ms. Zhou from Nanchang---Omega tiles cracked after 3 months of installation

According to Ms. Zhou, she purchased a batch of ceramic tiles at the store in October last year. But just three months after Ms. Zhou put the tiles on, the tiles cracked. Ms. Zhou believed that the product had quality problems, so she called the merchant to complain about the matter. After the merchant sent someone to her home for appraisal, they sent her two new tiles in August. For the other two tiles with only small cracks, the merchant said they would not replace them without affecting the use. After the goods arrived, she asked the merchant to be responsible for the installation, but the other party kept saying that they had no time, and the matter has been delayed until now.

Reason: The person in charge of the Omega Ceramics Store surnamed Zhou said that the ceramic tiles purchased by Ms. Zhou were not quality problems, but cracked during construction. They only agreed to replace them in an attitude of being responsible for the customers. New tiles. Regarding the installation of ceramic tiles, he said he had promised to handle it for free for Ms. Zhou.

Result: The merchant has sent people to do the construction

Crime 2: The brick seams turned yellow and black

Case: Mr. Shen of Nanjing---Nobel Tile Sticker The seams between the bricks on the upper wall turned yellow and black

According to Mr. Shen, on May 13 this year, he bought 30,950 yuan of ceramic tiles at the "Nobel" ceramic tile store in a store in Jiangdongmen. Among them, the price of seamless bricks is as high as 129 yuan per square meter, which costs 8,000 yuan. Construction started in early August, but the next day it was discovered that the white grouting agent between the joints of the tiles that had been installed on the wall began to turn yellow, black, and very uneven. In response, Mr. Shen asked the merchant to either replace all the tiles that had been installed on the wall or refund the 5,500 yuan payment. If you calculate the cost of the suspended ceiling and the wages of workers, the total is more than 4,000 yuan.

Reason: Ding Yong, the relevant person in charge of the Nobel Tile Nanjing store, said that they had sent the photos back to the headquarters after visiting to check. The headquarters said that there was no problem with the quality of this batch of seamless tiles, and it might be the edges of the tiles. The black line causes yellowing and blackening after the grouting agent is applied. In addition, the tiles have an inverted edge, which makes them really unsightly when attached to the wall. Ding Yong also said that out of humane considerations, the store was prepared to compensate Mr. Shen 1,000-1,500 yuan and let him handle it on his own, but Mr. Shen asked for a return of 5,500 yuan, which made them difficult to make a decision. They would discuss it with Mr. Shen. Negotiate again to resolve.

Result: Prepare to compensate 1,000-1,500 yuan, and negotiate for other matters

Count 3: The goods are not correct

Case: Ms. Jin of Yanji City---ceramic tile delivery When I got home, I found that the goods were wrong.

According to Ms. Jin, on September 7, Ms. Jin made a verbal agreement with the salesperson at the Guangzhou Foshan Xingwang Investment City in Yanji about the origin and color of the ceramic tiles she wanted.

The next night, the dealer sent someone to deliver the goods to Ms. Jin's home. After both parties counted the number of goods on the spot, Ms. Jin delivered 3,600 yuan, of which 1,400 yuan was for bathroom tiles. Out of trust, Ms. Jin did not inspect the goods when receiving them. At noon on the 9th, when Ms. Jin came home, she found that the color of the bathroom tiles was not what she had chosen. So, she went to the dealer to argue.

At the beginning, the dealer said that even if the same model products are shipped from the same batch, there will be certain color differences because they are not produced in one furnace. This is not a quality problem, and the tiles have been affixed. Wall, cannot be returned. With the two sides still at loggerheads, Ms. Jin complained to the Yanji Consumers Association on the 10th.

Xu Zhen, deputy secretary-general of the Municipal Consumers Association, believes that operators should clearly inform consumers before consuming ceramic tiles of different furnaces and colors, so that consumers can understand their consumption. At the same time, it was learned that the goods sent by the dealer were not only not in the color of the sample that the consumer wanted, but the goods were produced in Shenyang, and they were not produced in Guangzhou, which the consumer wanted. Therefore, the dealer shall bear full responsibility in this dispute. < /p>

Case: Miss Wan of Nanchang---Obvious color difference in ultra-white ceramic tiles

According to Miss Wan, on August 27, she went to the Legend of Kings Ceramics store on Luoyang Road, Nanchang City. I ordered a Meizhiran brand ultra-white ceramic tile with a unit price of 3.2 yuan for 717 yuan. In mid-September, after the wall tiles and floor tiles in the kitchen and bathroom had been installed, the decoration workers said that the batch of ultra-white ceramic tiles had two color systems, and the color difference was obvious and visible to the naked eye.

After Ms. Wan discovered the color difference in the ceramic tiles, she immediately went to the store and asked for a reasonable explanation. The other party claimed that the ceramic tiles would become darker in color after being soaked in water, which was not a quality problem. The Consumers Association believes that in this dispute, the ceramic tile store failed to promptly inform customers of the possible color difference after use of permeable ceramic tiles, and must bear the losses caused to customers.

Result: The person in charge of the ceramic tile store agreed to come to the door to understand the situation. If it is verified that it is not a wall seepage problem, then they will unconditionally replace it for the customer.

Count 5: Uneven polishing line

Case: Recently, consumer Ou × complained to the Dongyuan County Consumer Committee that he purchased a ceramic product from a ceramics company in Dongyuan County. During the renovation, it was discovered that the polishing line of the ceramic tiles was uneven and there were quality problems. OuX immediately stopped work and immediately contacted the manufacturer through the dealer, requesting the manufacturer to return and replace the tiles and compensate for round-trip freight, lost time, and casual labor costs. However, the two parties failed to reach an agreement through negotiation.

Reason: After investigation, the batch of ceramic tiles purchased by Ou X may have been out of the factory for too long and were a bit aged, resulting in uneven polishing lines.

Result: The manufacturer agreed to return and exchange the tiles, and compensated for the round-trip freight, lost time, and casual labor costs of ***5,000 yuan.

Count 6: Buying ceramic tiles without sending them upstairs

Case: Mr. Wang purchased a batch of ceramic tiles, but the merchant of the ceramic tiles notified him the day before delivery that according to the Industry practice is that it can only be delivered downstairs. If you want to deliver it to your home, you must add a delivery fee.

Reason: The profits of building materials sellers are very thin, and sending them upstairs will affect the interests of the sellers. Many ceramic tile sellers will not proactively inform them that ceramic tiles cannot be delivered upstairs. They will only inform consumers if they ask. If the goods are delivered upstairs, many conditions are required, such as participating in centralized purchasing and having customers who spend a certain amount of money.

Suggestion: Consumers should make a clear agreement in advance before purchasing, and specify the delivery location to the renovated house.

Editor’s point of view: Faced with various problems that arise with ceramic tiles during decoration, consumers must keep their eyes open, master the secrets of selecting ceramic tiles when purchasing, and strive to choose ceramic tiles with assured quality; when purchasing, You should make a clear agreement with the merchant in advance on various possible problems so that you can have well-documented information in case problems arise in the future. If there is a problem with the ceramic tiles you purchased, you must communicate with the merchant in a timely manner. Most brand manufacturers will rationally solve the problem for consumers. In addition, if there is a dispute, you should report it to the relevant departments in a timely manner and negotiate with the merchant through third-party assistance. *To solve the same problem.

Be sure to keep in mind the 4 steps of "seeing, listening, cutting, and watering" when buying ceramic tiles

There are many varieties of ceramic tiles at present. As long as you activate the all-round "seeing, listening, cutting, and watering" It feels like you can take the ceramic tiles home with you at ease.

"Look": First look at the grade, first-class products are the best, third-class products and inferior products are worrying; secondly, look at the appearance and glaze, good ceramic tiles have no protrusions, warping corners, etc. The problem is that the edges should be straight and flat, the glaze should be smooth and clean, and there should be no particles or different shades of color; thirdly, look at the pattern, which should be delicate and without obvious color leakage, misalignment, broken lines or different shades.

"Listen": Hold one corner of the ceramic tile with the thumb, index finger and middle finger of one hand, hang it down easily, and tap the middle and lower part of the ceramic tile with the index finger of the other hand. If the sound is clear and pleasant, it is a top quality sound; if the sound is dull and astringent, it is a high quality sound. Defective goods.

"Cut": Cut out fragments of ceramic tiles (usually you can ask the store for broken pieces for inspection) and look at the fractures. The broken parts are fine, hard and brittle, and the color is consistent, which is the top grade.

"Water": Drop water on the back of the tiles. Tiles that soak slowly after the water spreads are denser and are considered top quality.