What if the sales colleagues of the company deliberately violate the company's system to pry the order?

You can communicate with your superiors if you file according to the formal process.

The preliminary development and maintenance of the list are all our own, but the final contract is not our own. There are two factors leading to this result: 1. The company's policy is that whoever manages customers is the customer, no matter how many twists and turns; 2. The leader knew that this customer was developed by her, but she didn't handle the filing process in time. The colleague tracked this customer with another subject without telling her, but the leader still assigned the customer to the colleague.

Suggestion: First, you didn't file according to the company's process, and finally made a wedding dress for others. You must first find the reason from yourself. In the future, we should put an end to this kind of thing, act according to the rules and procedures, and let others take advantage. Second, although you are at fault in this matter, it doesn't mean that you don't complain to the leader. The behavior of colleagues sticking needles should not encourage their atmosphere, which will seriously affect the creativity of the team in the long run. Generally speaking, leaders and colleagues know that you are following a customer. If you forget to put on record, colleagues and leaders will kindly remind you until you complete the "legal" procedure. From a humanitarian point of view, your colleague should not secretly use another company entity to contact the customer again. Third, customers are willing to contact your colleagues to sign contracts, which shows that your customer relationship is not strong enough. The sales I brought have encountered similar situations, and the company's system is similar, but this sales can let customers send emails to the company to prove that they are the first to contact customers, and customers are only willing to sign cooperation contracts with this sales, excluding others. If you really win this customer, the supervisor assigned it to other colleagues due to negligence, and you only want to maintain the status quo by appealing to him, I suggest you appeal to the boss. You are the best seller. As long as your question is reasonable, the boss will definitely give you a satisfactory answer. If you think you are right and the facts are right, but the boss refuses you, and you are not convinced, then you can strike the table and leave.