The elevator is sleepy and comfortable.

Hello, I'm sorry to upset you. The following are possible statements of reassurance:

1. Hello everyone, please don't worry. We have informed the maintenance personnel to come as soon as possible, and we will try our best to ensure your safety.

Please rest assured that the safety device in the elevator will automatically start when necessary to protect your safety. At the same time, our staff are also keeping in touch with the outside world and updating the situation at any time.

We understand that you may feel uncomfortable, but please stay calm. If you need water, food or anything else, we can provide it for you.

Please don't try to troubleshoot the elevator yourself. Such behavior may bring greater danger. Please trust our professionals, who will arrive at the scene to solve the problem in the shortest time.

Please keep your mobile phone fully charged so that you can keep in touch with us or your family when necessary.

Remember, it is important to keep calm, ensure your safety and make you feel as comfortable as possible. Our staff will keep in touch with you until you are safely rescued.