Mine is a vivo phone. 4G network is very slow, how to solve it?

The network speed of the used traffic is very slow, please refer to the following:

1, the reason of poor network quality

Compared with the mobile phones using the same carrier card around, if the same phenomenon appears, it may be caused by the poor network quality of the current location.

2, check the phone settings

Please open the phone shortcut bar (slide down at the top or slide up at the bottom) to see if the data network is on.

3. Confirm the status of the mobile phone card

Please ensure that the phone bill balance of the mobile phone card is sufficient. If it is overdue, please restart the phone after the recharge is successful. Please check with the operator whether the traffic package meets the traffic limit standard. If necessary, you can replace the SIM card that can surf the Internet normally to confirm.

Step 4 check the cell phone signal

If the mobile phone uses a metal or magnetic protective case or bracket, such a protective case and bracket will affect the signal of the mobile phone. It is recommended to take it off and try it.

5. Check the virtual private network

Please go to Settings-Other Networks and Connections -V-P-N, check and confirm whether the virtual network is used, and if so, turn it off and try again.

6. Check the network settings

Please go to mobile phone settings-Mobile Network/Dual Card and Mobile Network-Mobile/Unicom/Telecom/Radio and Television-Access Point (APN) and click "Reset to Default Settings" to restart the phone.

7. Reset network settings

Do a good job of backing up data such as WiFi, enter Settings-System Management-Backup and Reset-Reset Network Settings-Select the corresponding SIM card-Reset Settings, and then use it to check. (Resetting the network settings will clear the connection records such as WLAN, mobile data network and Bluetooth; Dual cards need to select the corresponding SIM card; If there is no such path, please refer to the following steps)

8. Restore all settings

Do a good job of data backup, go to Settings-System Management/More Settings-Backup and Reset-Restore all settings, and follow the onscreen instructions.

* Note: Restoring all settings will not delete any data or media files, but only restore all settings of the mobile phone, and some third-party application accounts need to log in again. Please ensure that the use of the software will not be affected before operation.

If the above methods are not effective after operation, you can go to official website /vivo Mall APP-My-Online Customer Service or vivo official website Web Edition-Sliding Bottom-Online Customer Service-and enter the manual customer service for consultation and understanding.