What are the precautions for leadership etiquette? Introduction to matters needing attention in leadership etiquette

1, reception guide at the door. Gesture: Fingers together, palms up and chest level, with elbows as the axis of eversion; Standing position: the leader is one meter in front of the guest's left.

2. The guiding etiquette of stairs. When guiding guests upstairs, guests should be allowed to walk in front and receptionists should walk behind. If they go downstairs, the receptionist should walk in front and the guests should walk behind. Pay attention to the safety of guests when going up and down stairs. Ladies lead male guests, and guests go first; The male leads the female guests, and the male walks in front; The man leads the male guest upstairs before the guest leaves; Before the leader goes downstairs; If the guests don't know the route, the leader will go ahead.

3. Pay attention to guide and remind guests on the way. Use gestures when turning or where there are stairs to remind guests "This way, please" or "Watch the stairs".

4. Elevator guidance etiquette. Press the elevator to let the guests in first. If there is more than one guest, enter the elevator first, press "Open" with one hand, and press the side door of the elevator with the other hand to "come in"; When you arrive at your destination, press "Open" with one hand and gesture "Please" with the other. Please come when you arrive. Follow the principle of first down and then up.

5. Take the elevator station. When there is a button on the right side of the elevator, position 2 is a big position, position 4 is two, position 3 is three, position 5 is four, and position 1 is five.

Note: If there are buttons on both sides of the elevator, you only need to switch between 1 position and 5 position, because rights are usually respected in business etiquette.

6. Living room etiquette guidance. When the guests entered the living room, the receptionist motioned them with their hands and asked them to sit down. After the guest sat down, he nodded and left. If the guest takes the wrong seat, please ask the guest to change (usually the next seat is on the side near the door).

7. Guidance etiquette in the corridor. The receptionist walked inside, and the guests only took two or three steps.