What to do if the save content of Horizon 4 is stuck?

In "Forza Horizon 4", some players may have problems such as save invalidation, resulting in the car they worked so hard to build disappearing. So how to recover the losses after the file explodes? Please take a look at the solution to the archive problem of "Forza Horizon 4" shared by player "wise Hua". I hope it can bring some help to all players.

A few days ago, the game [Forza Horizon 4] was launched from the Microsoft Store to Steam. Now I will talk about common problems and solutions.

This game is extremely optimized and has excellent graphics. However, due to Microsoft's outrageous archive settings, it is quite easy to crash during play. Next, let me talk about how to prevent stalls from exploding.

1. It is recommended that players who have not yet exploded their files save their files after getting a new car or every once in a while.

The archive location is: C:\Users\ASUS\AppData\Local\Packages,

There may be slight deviations in the archive location on different computers, but it is generally at this location. Then find

Microsoft.SunriseBaseGame_8wekyb3d8bbwe, this file. Copy and paste it somewhere else to prevent future saves from blowing up.

2. What should I do if the file has been blown up?

Here I will talk about my solution. Last year, my file suddenly exploded. I followed the online operation and could not save the file. At this time, you can only go to Microsoft's Horizon 4 customer service, explain the situation to the customer service, and apply for data recovery.

First open the URL /hc/en-us/requests/new. After logging in, select Feedback Details. In the first column, select Game Save Disappeared or Error

Then select Horizon in the title. 4. In the Device option, if it is a Microsoft store, select the store, if it is steam, select steam

As for the description, just write roughly what kind of car you have disappeared.

Then

Fill in the error code in ERROR CODE. Generally, if the archive explodes, an error code will be reported in the game. Then upload the screenshot to the last item.

Finally, click Submit to provide feedback. Microsoft customer service will contact you via email shortly.

After the game crashes, the customer service will ask you to restart the game, that is, start over. After playing to level 10, the customer service will send you the previously archived car as a gift via email.

Yes, the consequence of this is that the game progress and level will be cleared to 0, but the car can be saved.