What is two-way communication? Give an example of how this process can be used broadly in an organization

The so-called two-way communication refers to the mutual communication between the parties. This kind of communication is two-way, not one-sided. The best goal is to achieve interaction, mutual coordination, and ultimately effective cooperation. Two-way communication is more effective than one-way communication and more information can be learned.

Features: The information has feedback, is highly accurate, and the recipients have a sense of participation, which helps to communicate opinions and build feelings between both parties. But for the messenger, the psychological pressure may be greater and the requirements may be higher. This kind of propagation is slower and more time-consuming.

Purpose:

1. In order to explain that in our daily communication process, we often use one-way communication. As a result, listeners always have different opinions. Individuals implement according to their own understanding, and there are usually big differences.

2． But what happens after two-way communication is used? The differences still exist. Although there is improvement, it increases the complexity of the communication process.

3. So, what method is best? This depends on the actual situation, and the best way to communicate should depend on different occasions and environments.

Features: The information has feedback, is highly accurate, and the recipients have a sense of participation, which helps to communicate opinions and build feelings between both parties. But for the messenger, the psychological pressure may be greater and the requirements may be higher. This kind of propagation is slower and more time-consuming.

But communication is best two-way