Knowledge of workplace etiquette

A collection of workplace etiquette knowledge

A collection of workplace etiquette knowledge will inevitably encounter many bumps in the workplace. The key is to do your job well and improve your ability. Pay attention to some details when interviewing. In the workplace, it is very important to collect a set of workplace etiquette knowledge. I hope the following can help you!

Knowledge of workplace etiquette 1 1, the "golden rule" in social interaction.

(1) Always be humble to your friends and always smile when talking to others.

(2) Always keep friendly relations with people around you and look for opportunities to do more for others. For example, if your neighbor is ill, you can think of cooking a bowl of delicious soup for him, and others will never forget you.

(3) When others introduce you to friends, you should concentrate on remembering their names. In the future, when we meet, we can call out his name, and people will think that this person is very enthusiastic and thoughtful.

(4) Learn to be tolerant, overcome willfulness, try to understand others, and put yourself in others' shoes. Doing so can make friends feel kind, credible and safe.

2. Five etiquette maps of the office

Many of my friends came to cities from the countryside and started as workers, because they made unremitting efforts to improve themselves, went to junior college and started to work as office clerks, some as telephone operators, some as secretaries, more as salesmen, and often went in and out of the office. Everyone thinks it's important to understand workplace etiquette.

Following some etiquette norms, understanding, mastering and properly using workplace etiquette will make you make ends meet at work and make your career prosperous.

Desk etiquette

There are ten desks in our office, but the situation is quite different. Only one or two are neat, and the others are terrible. As soon as I saw the messy table, I gave the shopkeeper a discount.

Therefore, it is polite to keep your desk tidy.

I want to talk about eating in the office. Use disposable tableware. It's best to throw it away immediately after eating, and don't put it on the table or coffee table for a long time. If something happens suddenly, remember to politely ask your colleagues to help you. What is easily overlooked is the beverage can. As long as it is open, leaving it on the table for a long time will always destroy the elegance of the office. If you want to drink tea in the future, you'd better hide in a place where no one will notice.

It is best not to eat food with big splash and loud noise, which will affect others. If food falls on the ground, you'd better pick it up and throw it away at once. It is necessary to clean the table and floor after supper.

Try not to bring strong food to the office. Even if you like it, some people will not be used to it. And its smell will diffuse in the office, which is very harmful to the office environment and the company image.

Don't eat in the office for too long. Others may enter the work on time, or impatient guests may visit, and both sides will be embarrassed. In an efficiency-oriented company, employees will naturally form good lunch habits.

Prepare napkins. Don't wipe your greasy mouth with your hands. Wipe it in time. Don't speak rashly when your mouth is full. When someone has food in his mouth, it's best to wait for him to swallow it before talking to him.

Politeness in the elevator room

The elevator is small, but there is a lot of knowledge in it.

When accompanying guests or elders to the door of the elevator hall, press the elevator button first; The elevator has arrived and the door is open. You can go in first.

Elevator, press the door button with one hand and press the elevator side door with the other hand to let the guests advance; After entering the elevator, press the floor button that the guest wants to go to; When other people enter during the trip, you can ask which floor you want to go to and help press it.

Try not to greet each other in the elevator. Try to face the guests sideways in the elevator.

When you arrive at the destination floor, hold down the door-opening button with one hand, and make an action of please go out with the other hand. It can be said that here we are, please go first!

After the guests get out of the elevator, they immediately step out of the elevator and enthusiastically guide the direction.

It is polite to borrow and pay back.

It's not difficult to borrow it again. My mother told me when I was a child.

If a colleague buys a takeaway for you by the way, please pay the required fee first, or return the money to the other party in time when they come back. If you just don't have enough money, you should pay it back the next day, because no one likes to have the cheek to collect debts from others. Similarly, although the electrical appliances in the company are not personal items, they must be borrowed or returned, otherwise it may hinder others' work. There is also strict compliance with rules and regulations. No matter how relaxed your company environment is, don't profit too much from it. No one may scold you for leaving work early 15 minutes, but leaving with great fanfare will only make people feel that you are not devoted and dedicated to this job. In addition, don't abuse the company phone to chat for a long time or make personal long-distance calls.

Courtesy in the bathroom

I once met my colleague in the bathroom. I was thinking about something. I didn't say hello, and my colleagues didn't say hello to me. She thought I was arrogant, so there seemed to be a gap between us later.

Therefore, when you meet a colleague in the bathroom, don't deliberately avoid it, try to talk to the other person first. Never pretend not to see you with your head down, giving people the feeling that you don't care about people. Don't go to the bathroom with your boss at the same time, especially when the bathroom is small.

Some bathrooms use closed doors. Someone knocks at the door and answers: I'm inside!

Courtesy of visiting customers

I often go out to visit customers, and sometimes I get nervous. Later, I groped for it myself, and after a long time, plus the experience told by others, I didn't feel nervous.

The first rule is punctuality. If there is an emergency or traffic jam, inform the person you want to see immediately. If you can't call, please ask someone to inform you. If the other party is going to be late, you should make full use of the remaining time. For example, sit not far from the appointed place, sort out the documents, or ask the receptionist if she can have a rest in the reception room.

When you arrive, tell the receptionist or assistant your name and appointment time, and hand in your business card so that the assistant can inform each other. If the assistant doesn't take off your coat, you can ask where it is.

Be quiet when waiting, don't talk to kill time, it will disturb others' work. Although you have been waiting for 20 minutes, don't always look at your watch impatiently. Ask his boss when he is free. If you can't wait, you can explain it to your assistant and make an appointment. No matter how dissatisfied you are with the assistant's boss, you should be polite to him.

When you are taken to the manager's office, if you meet for the first time, you should introduce yourself. If you already know each other, greet each other and shake hands.

Generally speaking, the other party is very busy, so you should get the conversation to the point as soon as possible. Express what you have to say clearly and directly. After you finish, let the other person express their opinions and listen carefully. Don't forgive or interrupt the other person's speech. If you have other opinions, you can wait until he finishes.

Workplace etiquette knowledge 2 workplace office daily etiquette common sense greeting etiquette

Greetings in the office vary from person to person, but cordial greetings and compliments are indispensable polite expressions in work. Some companies in the service industry strongly advocate greetings and require employees to practice the tone and intonation of various greetings in the morning meeting, hoping that they can develop good manners through continuous learning.

Greeting is a basic greeting language in interpersonal communication. Just as you greet your elders when you get up at home, you should always show your good interpersonal relationship in the workplace. Proper greetings are not words that sound unnatural or artificial, but caring and friendly interactions. Greeting is also a kind of initial language. When starting various topics, more use of greetings can quickly unfreeze the two sides and enter the appropriate topic.

Praise is not easy to form. Most successful leaders skillfully use praise to motivate employees, and the effect is even more valuable than giving money encouragement. To practice praise, you need to carefully observe each other's actions, find something that the other person can praise, and then inspire people with simple and profound language.

Greetings can be divided into top-down, bottom-up and parallel greetings. Take the greeting above as an example. This kind of greeting varies according to the atmosphere of each office. Some units are very serious, and greetings from top to bottom are mostly red-headed documents; Some enterprises greet each other like friends, and they can't tell who is in charge and who is subordinate. It can be seen that greetings do not have a certain language pattern, but they are the best start of office etiquette and interpersonal lubricant.

Gfd workplace office daily etiquette common sense etiquette

Watch your appearance. This is proper office etiquette. Appearance is different from appearance. The former refers to dressing on clothes, while the latter refers to cleaning and dressing on the face. For clothing, some enterprises will follow the uniform regulations in dressing the. If there is no rule that employees dress themselves, they should regard the office as a formal public place and pay attention to what they wear.

Although there is no special rule about what to wear, it is impolite for a lady to wear clothes that are too revealing. According to western etiquette, women must be exposed at three points in the office: shoulders, knees and toes. Although orientals don't have such rules, they usually dress too casually in the office, which will make people think that you are not professional enough, and at the same time, you are not serious enough.

Although men's clothes don't have to wear suits or formal suits, clothes will show your views on things and respect for the surrounding environment. Therefore, men's clothes must conform to certain norms, such as the color of socks and pants, and the coat must be tied inside pants. Suits must wear long sleeves, shoes must be tied with shoelaces and so on.

Many companies have requirements for personal hygiene in addition to clothing taboos. For example, men must have short hair, shave their beards, their nails must not be long, and they must not have body odor, so as to maintain personal hygiene. Women must wear light makeup, don't dye their nails, don't dye their hair, roll up their long hair, don't have too many accessories, and don't take off their coats in front of people.

Introduction to common sense of daily etiquette in workplace office

Introduction is also a common thing in the office, which is divided into initial introduction and mutual introduction. The knowledge introduced is great, not as simple as most people think: it's just an exchange of names and titles. When a guest comes, if it is necessary to introduce both the host and the guest, the middleman should remember to introduce the guest to the host first, and then introduce the host to the guest. If there is more than one guest, they should be introduced in order of priority.

Therefore, before the introduction, the middleman must really understand the relationship between the two parties, and at the same time understand what the other party needs to know most, and will not mistake the identity of the other party for a short explanation. If you are in doubt about the exact identity of the introduced person, you should first ask for instructions or consult the parties to see what identity the other party needs to introduce.

Many people often make mistakes when introducing themselves: I am general manager Wu. In fact, the title is to address each other, not to say it yourself. You can say, my name is Wu or I am the general manager of this company, otherwise it will make people laugh at the etiquette of shopping malls and brag about themselves.