Joke Collection Website - Talk about mood - How to do a good job as an intermediary?
How to do a good job as an intermediary?
Intermediary is a service industry. To be a good intermediary
, you must find ways to provide your own services, including improving your professional level and improving your service attitude. Make customers truly satisfied. Never make a one-time deal![BR]
Be a good person before you do anything. [BR] When doing everything, we should think about whether doing so will greatly harm the interests of others? If it does not harm the interests of others and is beneficial to ourselves, then what we do is right. If it harms the interests of others, even if we get great benefits, I think anyone who is still kind-hearted will be uneasy! [BR] Let’s talk about intermediaries. When an agency rents a house, it charges half of the monthly rent from the client and the landlord, which is equivalent to one month's rent. If you rent a house with a monthly rent of 1,000 yuan, the agency fee will be 1,000 yuan. Is it expensive? The agent may consider his own interests and say that is not expensive. So, think about it from another perspective, if you are a customer or landlord, and you look at a house with an agent, there are no major problems with the house, and the price is acceptable to you. Then if you want to rent, you not only have to pay rent but also pay half of the monthly rent to the agent. And all he did was take you to see the house, sign the contract, pay for water and electricity and other follow-up issues. What you gave him was almost a week's salary. Would you still say it's not expensive without conscience? [BR] Of course, we are all out to do things, and we must abide by the company's rules and regulations
The intermediary fee should still be charged. So, what we can do is improve the quality of our services and make customers feel comfortable giving money. Doing this, as an agent, is basically half the battle. [BR] You must know how to empathize with your customers and become true friends
. [BR] I remember operating an order before. It's been negotiated, but the contract hasn't been signed yet. The client took the initiative to treat me to dinner. After dinner, I'll pay the bill. The client grabbed me and said, "I agreed to treat you to dinner, how can I ask you to pay the bill? You are not a friend enough. You have helped me a lot, thank you very much!" I am very happy that the client and I have the same relationship. Friends are commensurate. Later we kept in touch and became really good friends. After the order was completed, I charged no less in agency fees. Later, the company asked me to introduce my experience and said that no customer had invited our other colleagues to dinner. How did you "fool" him? I said it’s okay, I’m just comparing my feelings to others and taking his matters as my own, that’s all.
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