How to talk to subordinates

How to have a heart-to-heart chat with subordinates, and the communication with subordinates focuses on "heart", so that your sincerity can affect subordinates. . When others understand your inner thoughts and admire you, your management work will be very comfortable. Let's take a look at how to have a heart-to-heart chat with subordinates.

How to talk with subordinates 1 1? Pay attention to the basis and discretion when speaking.

Talking privately with employees is only different in place and way, and the matters needing attention are not much different from the speech at the conference. With classmates and friends, you can talk freely. But with employees, you can't talk nonsense without basis, whether it's work or personal. Because of your special status, you are the boss, and whatever you say is meaningful in the ears of employees.

2, let employees make timely feedback on communication behavior.

The biggest obstacle to communication lies in employees' misunderstanding or inaccurate understanding of managers' intentions. In order to reduce the occurrence of this problem, managers can let employees feedback their intentions.

For example, after you assign a task to an employee, you can ask the employee, "Do you understand what I mean?" At the same time, employees are required to repeat tasks. If the content of the retelling is consistent with the manager's intention, the communication is effective;

If employees make mistakes in understanding managers' intentions, they can correct them in time. Or, you can observe their eyes and other gestures to see if they receive your message.

3. Use different languages for different people.

In the same organization, different employees often have different ages, education and cultural backgrounds, which may make them have different understandings of the same word. In addition, due to the deepening of specialization, different employees have different "jargon" and technical terms. And managers often don't notice this difference, thinking that what they say can be properly understood by others, thus causing communication obstacles.

Because language may cause communication barriers, managers should choose words that employees can easily understand to make the information clearer. When conveying important information, in order to eliminate the negative impact of language barriers, you can tell the information to people who are not familiar with the relevant content first. For example, before formally assigning tasks, let employees who are prone to misunderstanding read written statements and answer what they don't understand first.

4. Actively listen to employees' speeches.

Communication is a two-way behavior. To make communication effective, both sides should actively participate in communication. Managers should also listen carefully when employees express their opinions.

When others are talking, we will listen, but most of the time we listen passively, without actively searching and understanding information. Active listening requires managers to put themselves in the role of employees in order to correctly understand their intentions, not what you want to understand. At the same time, when listening, we should listen to employees objectively without making judgments.

When managers hear opinions different from their own, don't rush to express their opinions. Because it will make you miss the rest of the information. Active listening should be to accept what others say and postpone your own opinions until the speaker finishes.

5. Pay attention to the proper use of body language.

When listening to others, we should also pay attention to expressing our concern for their words through nonverbal signals. For example, nodding in approval, appropriate facial expressions and positive eyes; Don't look at your watch, don't turn over files, and don't scribble with a pen. If the employee thinks you care about him, he is willing to provide you with more information; Otherwise, employees may be too lazy to report the information they know to you.

Research shows that in face-to-face communication, more than half of the information is not conveyed through language, but through body language. In order to communicate effectively, managers must pay attention to the consistency between their body language and what they say.

For example, you tell your subordinates that you really want to know what difficulties they have encountered in carrying out their tasks and are willing to help, but at the same time you are browsing other things. This is a signal that "words and deeds are not the same". Employees will wonder if you really want to help him.

6. Pay attention to being rational and avoid emotional behavior.

When receiving information, the recipient's mood will affect their understanding of the information. Emotion can make us unable to carry out objective and rational thinking activities and replace it with emotional judgment. When communicating with employees, managers should try to be rational and restrained. If the mood is out of control, further communication should be suspended until it is calm.

7, reduce the level of communication

The most common way of communication between people is talking.

The advantage of conversation is fast transmission and fast feedback. This can transmit information in the shortest time and get the reply from the other party. However, when information is transmitted by many people, the shortcomings of oral communication are exposed. The more people involved in this process, the greater the possibility of information distortion.

Everyone understands information in their own way. When the information reaches the end, its content is often quite different from the beginning. Therefore, managers should try to reduce the level of communication when communicating with employees. The more senior managers, the more attention should be paid to direct communication with employees.

How to talk with subordinates 2 1 Prepare for the conversation, and make clear the topic, purpose and effect of the conversation before the conversation. Make proper arrangements for subordinates and explain the situation to them in advance to avoid their fear.

2. Have a more comprehensive understanding of subordinates, and leaders should have a certain understanding of their personality, education level and professional skills, which will help leaders to seize each other's weaknesses in conversation and break them at one blow to achieve their own goals.

3. Determine the tone of the conversation, that is, determine the attitude according to the content of the conversation. If it is criticism, it should be serious, and praise should be relaxed and happy.

4. Learn to ask questions. During the conversation, the leader mainly plays the speaker and the subordinate is the listener, usually in the form of question and answer, which requires the leader to grasp the key points of the topic and focus on understanding the mood of the subordinate at the moment.