? Help you recover the loss of automatic subscription or accidental deduction of Apple App?

This is the first time that Apple Store has deducted money from me for no reason, and the amount is not small. At first, I thought there might be no hope during the epidemic, but I was reluctant to part with it and decided to fight for it and get the loss back!

I woke up this morning and received a message. The cost was deducted from 288. Then I went to find the place where the fee was deducted, and then I found the voucher for the fee deduction in WeChat. Then I set up a subscription and found out the real murderer of the deduction app!

At that time, because I was in a hurry to use this app at work, I ordered a free trial for 3 days. It was almost noon at that time, so it was not three days until this morning. Why did you just deduct it? !

Innocent being detained feels super uncomfortable, so after careful consideration, I want to find a way to get the detained money back with a try mentality!

Next, talk about my operation:

As shown in the figure, open the search engine to search for "Apple Support", select the model you are using, and click Enter if there is any support available.

Then select Subscription and Purchase.

After entering, select the bill or payment question to enter.

There are two faster ways to choose to talk to us or chat with us immediately. The first is telephone voice manual customer service, and the second is chatterbox manual customer service. Choose according to your own needs.

At this time, communicate with the customer service to explain that the situation must be an accidental purchase, and then he will tell us the operation steps step by step. Finally, after opening the question, there was no response. Customer service gave me a number and a phone number? This number is used for telephone manual customer service to collect information so as not to waste time.

This is the result of no response, so we have to call.

After dialing the phone number given by the manual customer service in the dialog box, follow the prompts to enter the manual customer service interface. At this time, you can choose a piece of music to wait? After a while, after the human customer service answered the phone and told the customer service number, the customer service would ask me to provide an AppleID, name and merchant number, and then the customer service would confirm again whether it was an accidental purchase. The answer is definitely yes. Then the customer service said that the application has been submitted to the system and will be refunded in the same way within 30 working days. In fact, when she said this, she had already received the news and replied (I have to marvel at Apple's efficiency and reliability).

You can look at this time. I arrived when I was talking to the customer service. This speed is also very good. I have to admire Apple's service and efficiency.

This is my personal experience today, hoping to help friends in need!