Speaking skills of telemarketing: I am a ceramic worker. I just started to learn telemarketing. Because I have no professional training, I always don't know what to say when I call.

Telemarketing tip 1: You must know who you are calling. Each of our salespeople should not think that making a phone call is a very simple matter. Before telemarketing, be sure to clarify the customer's information, and more importantly, make sure that the caller has the right to make a purchase decision.

The second point of telemarketing skills: the tone should be stable, the words should be clear and the language should be concise. In telemarketing, you must keep your tone steady and let the other party hear what you are saying clearly. It is best to speak standard mandarin. Telemarketing skills should be as concise as possible, and products must be emphasized to attract customers' attention.

The third point of telemarketing skills: the purpose of the call is clear. Many salespeople don't think carefully before calling, and they can't organize the language. As a result, they found that they had not said what they should have said, and the sales target they should have achieved had not been achieved. Telemarketing skills Use purposeful telemarketing.

The fourth point of telemarketing skills: 1 minute, introduce yourself and your intentions clearly. Don't forget to emphasize your name at the end of the call. For example: Manager XXX, nice to meet you. I hope our cooperation will succeed. Please remember that my name is XXX. I will keep in touch with you.

The fifth point of telemarketing skills: do a good job of telephone registration and follow up immediately. After the phone call, the telemarketers must register, summarize and classify the customers. Go to 58 Training Network, where there are many telemarketing skills and methods.