Communication skills: few words but good.

Communication skills: few words but good. Say a word and count it. That's talking. In social occasions, when people exchange ideas, state opinions and express their opinions, in order to make the other party understand their intentions quickly and understand the essentials, they often express the essential characteristics of the problem in an outline with highly summarized and very concise language, so as to achieve twice the result with half the effort.

One sentence makes people laugh.

As we all know, Cao Cao's son Cao Zhi is quite talented, but when Cao Cao realized this, he had made another son Cao Pi a prince. Therefore, Cao Cao wanted to abolish Cao Pi and make Cao a prince. On one occasion, Cao Cao inadvertently mentioned this matter to Jia Yi, and Jia Yi said nothing after listening. Seeing that Jia Yi was silent, Cao Cao asked, What do you think of this matter?

Jia Yi replied: I am thinking about one thing now.

Cao Cao then asked: What is it?

Jia Yi answered: I was thinking about the disaster caused by Yuan Shao and Liu Biao.

The words sound just fell and Cao Cao burst out laughing. How could he not understand what Jia Yi meant? After that, Cao Cao never mentioned the abolition of the prince.

Jia Yi didn't say much. He only told another troublesome thing and persuaded Cao Cao.

Jump in one word.

Miss Cai of a company is getting married. Sun Xiao, the deputy manager of the company, has something to discuss with Wen Huang, the manager: Sorry, I have something to discuss with you. I wonder if this is the right time. In fact, as you know, Miss Cai will get married next month and leave her job at the end of the month. As usual, we will hold a farewell party for her. what do you think? I want to know when you are free. Traditionally, we all go to restaurants for farewell parties, but going to that store is always boring, and the cost is not cheap, and the food is not good. Therefore, everyone wants to take this opportunity to change. Someone suggested holding it in the company, but it was too lacking in atmosphere. Miss Lin, who has a good personal relationship with Miss Cai, said that it is better to go to her house for dinner. Everyone thinks this proposal is good. What do you mean? It took manager Huang a long time to understand what he was going to say: We want to hold a farewell party for Miss Cai at Miss Lin's house. what do you think?

If someone says these things to you, I wonder if you will be impetuous. You might get angry and say, what is this guy trying to say? Sun Xiao should have stated the main points of the problem concisely. If the other party has no objection, you can say, well, no problem, end the conversation. If the other party is in doubt, it is not too late to ask why not hold a farewell party in the restaurant as before, and then tell the story in detail.

guide to action

Speaking is a process of transmitting information. Therefore, improving your speaking ability and increasing your speaking charm depends not only on whether the speaker can express his thoughts accurately and smoothly, but also on whether the thoughts and information you express can be accepted by the audience and produce a boo. In other words, to make a good speech, the key is whether what you say can resonate with the audience.

Speaking should first be targeted, concise and focused. If you don't speak from the book, you will inevitably have moisture. Sometimes, you will insert some digressions, but you should always keep the theme in mind. No matter how you insert it, no matter how many topics you change, you will not deviate from the center of the speech. Speaking can't attract people by material accumulation, but by internal logical power, so that there is depth.

Speaking is a great weakness of character. It makes people nervous and boring, and the listener can't rudely interrupt: shut up! Many times, such people talk a lot, but they don't see any logical connection between what they say. They don't know what they are talking about (there is no clear theme), why they are talking about it (there is no clear purpose), and what to do when meeting people (they don't know the basic conversation rules). Such people are often kind-hearted and harmless, but they are unbearable.

Communication skills: let subordinates convince themselves.

Communication skills: let subordinates convince themselves. 5. Let subordinates convince themselves.

Persuasion of subordinates must be persuasive. If you force the other party to submit only by considering the result, it is not successful persuasion, which means the difficulty of convincing subordinates. Persuasion must arouse the spontaneous consciousness of the other party and make the other party feel energetic.

One sentence makes people laugh.

Just after the victory of the October Revolution in Russia, many peasants, with deep hatred for the Tsar, insisted on burning down the palace where the Tsar lived. No matter how many times the work was done, the farmers ignored it and had to burn it. Finally, Lenin had to do the persuasion work himself.

Lenin said to the peasants: burning houses is ok. Let me say something before burning down the house, okay?

The farmer said: Yes.

Lenin asked: Who built the house where the Tsar lived?

The farmer said: We succeeded.

Lenin asked again: is it ok to let our own representatives live in the house we built, instead of letting the czar live in it?

The farmers said in unison: Good!

Lenin asked again, then, should this house be burned down?

The farmers thought Lenin had made a good speech and agreed not to burn down the house.

Lenin did not use coercion, but asked questions to motivate farmers to get rid of their hatred of the tsar and give up their original ideas at the same time.

Jump in one word.

Zhou Xiao of the chemical plant worked hard, but he was not rated as excellent in the year-end excellent selection of professional and technical personnel. He was very unhappy. He went to the leadership theory: manager, I have been working on time for a year, rain or shine, and my work has never gone wrong. The laboratory I manage is spotless and the experimental supplies are neatly arranged. Why didn't I even touch the edge of Excellence?

When the manager saw that Zhou Xiao came to see him for this matter, he was very angry: How dare you come to me! You go to work on time every day, and the laboratory is clean. But you're a researcher, and that's not the focus of your work.

Zhou Xiao asked: What do you think is the focus of my work?

The manager sneered: Hehe, you don't even know where the focus of your work is, and you still want to be rated as excellent?

What did you say I did wrong?

You did the right thing, but you don't have excellent qualifications. If you do all these things, you can still be rated as excellent, and even hospital cleaners can participate in the selection as leaders.

After that, for a long time, Zhou Xiao's work enthusiasm was not high.

When subordinates are complaining, if they can't convince them effectively, the problem will often be magnified or even more difficult, and finally the situation will get out of control. Every employee has a strong self-esteem. As leaders, we should open their grievances and make them feel suddenly enlightened, instead of sprinkling salt on their wounds.

guide to action

What really convinces subordinates effectively is not how correct you think you are, but whether the other party thinks what you say is correct. Therefore, it is not enough to think that the reason is sufficient, but also to master the psychological characteristics of the other party and make the other party willing to listen to you. It is up to you to decide everything.

When persuading subordinates, the most taboo is not to consider each other, but to talk about your own affairs unilaterally. This will not only fail to impress the other party, but will seem alienated, because emotionally compulsive practices will make the other party unhappy, while intellectually speaking, deviating from the main points will make the other party unable to understand.

Anyone wants to stand in the position of a persuader and doesn't like being persuaded. What's more, it is a shame to be persuaded by others, so when persuading subordinates, it is more important to let the persuaded convince themselves.

When subordinates stubbornly insist on a certain point of view and resist the point you want to convince him, you can learn from the following methods: First, create a good conversation atmosphere. In order to create a good atmosphere, you must not be so serious. On the contrary, you should adopt a cheerful and constructive attitude. First, you should express sincere affirmation. What you want to affirm is his specific practice, not his comprehensive performance. Sincerity will definitely dilute the need for the other party to defend himself and turn off his inner alarm. Eliminate his worries by reaffirming the relationship, let him know that he and you are in the same direction or the same road, and let him understand your implication. You can see that he is gradually relaxing and his self-defense consciousness is further weakened. In addition, it should be noted that the change of requirements should not be too big to minimize the resistance.

The second is to control the topic to your requirements. You should learn to say the compromise conditions specially designed to achieve your goal in a few seconds, and then go on to say: OK? That's it? Not much to say. Your suggestion is reasonable. Give each other a chance to agree. If you keep smiling and silent while waiting for approval, you can avoid making a big mistake and go on talking.

The third is to judge each other's true thoughts. Carefully analyze the other party's reaction, find out whether his opposition is reasonable or boycott, focus on the other party's reaction, and avoid subjective judgment. If his situation is excusable or reasonable, don't force him to obey your request. You should admit that his criticism is correct and thank him for pointing it out.

Communication skills: convince elders with sufficient reasons.

Communication skills: convince elders with good reasons. If you want to convince success, you must first have sufficient reasons, and then eliminate the defensive psychology of the other party. So, from the beginning, you should use all kinds of skills to break the ice of tension and dignity.

One sentence makes people laugh.

Galileo was ambitious when he was young. He wanted to achieve something in scientific research. He hopes to get his father's support and help.

One day, he said to his father, father, I want to ask you something. What contributed to your marriage with your mother?

I have a crush on her.

Galileo asked again, have you ever married another woman?

No, son. My family wants me to marry a rich woman, but I only love your mother. She used to be a charming girl.

Galileo said: You are absolutely right. She is still charming. You never married another woman because you loved her. You know, I'm in the same situation now. I can't choose another career except science, because it's my favorite science. The rest is useless and unattractive to me!

Do I have to pursue wealth and honor? Science is my only need, and my love for it is like my admiration for a beautiful woman.

Father said, how can you say that like a woman?

Galileo said: Yes, dear father, I am 18 years old. Other students, even the poorest students, have already thought about getting married, but I haven't thought about that. I have never loved anyone, and I think I will never love anyone. Everyone else wants to find a beautiful girl as a lifelong companion, and I just want to be with science. Galileo finally persuaded his father, realized his ideal and became a great scientist.

Galileo first reminded his father of his love affair with his mother, which aroused his interest. Gradually change the subject and propose that you are facing the same problems as your father; Then put forward your own suggestions and ideas to achieve the expected goal.

Jump in one word.

On this day, Tian Fang didn't go out to work early, but stayed at home. Seeing his son's abnormal performance, the father wondered: Why didn't you go to work today? Is there anything wrong with the company?

There is nothing in the company. I want to discuss something with you? Party day replied.

Father asked: What is it?

I want to give up my present job and engage in the IT industry. Although the risk of this industry is far greater than the risk of my current job, its profit is also considerable. So, I want to start a computer company.

Hearing his son's words, the father immediately objected: I don't agree with you to change careers. You have done a good job in your present position. Why do you want to change careers and earn enough to support your family? There is no need to take that risk again.

But I'm still young, I want to try new fields, and I don't want to live a contented life. Therefore, I must work hard.

Seeing his son's resolute attitude, the father said angrily, I did it for your own good. If you don't listen to the old man, you will suffer sooner or later. How kind! Leaving this sentence behind, dad went to the park for morning exercise.

A discussion broke up in discord.

Children will always be a piece of meat in their parents' hearts, and their every move will always affect their parents' hearts. No matter whether parents' views are correct or not, their starting point is good, and no child has the right to accuse their parents of caring.

Therefore, children should not be dissatisfied and disgusted with their parents' education, and should not be impatient. If you disagree with your parents, you should first express your gratitude and then try to convince them.

guide to action

In life, when you have differences or contradictions with your parents or elders on certain issues, you must ensure that what you do or demand is reasonable and fair. Only on this premise can you convince your parents to change their ideas effectively and reasonably. So, under this premise, how can we effectively persuade parents to melt the hard ice in their hearts?

First of all, we should think of sufficient reasons and talk seriously. When you want to go to a place that your parents don't know much about, but they object, you should first think about the reason and then discuss it with your parents seriously. Before trying to persuade your parents to change their minds, you might as well consider all aspects and try to be mature, and then choose a suitable time to sit down and have a serious talk with your parents to show the importance of the matter and the maturity of your own consideration. Don't say it regardless of time and place, and you can't say many reasons when you say it. If you don't think about it, your attitude is very casual, and it is easy for your parents to misunderstand it as a whim and denial.

Secondly, we should seize the opportunity and speak out in time. The same thing may be handled in completely different ways under different moods. Generally speaking, in such cases, parents are unlikely to directly object or openly refuse: first, parents are joking with relatives and friends when they are present; Second, on holidays or in case of weddings, birthdays and other happy events; Third, when parents receive awards or honors; Wait a minute. Parents are often more frank and generous when relatives and friends are around; There are happy events at home, and everyone wants to make good luck, so they can often be lenient with others; When in a good mood, parents often tolerate different opinions. In addition, you can also choose to watch movies or TV together, and take advantage of opportunities that are beneficial to you, such as the content of the program is consistent with what you said, and put forward ideas.

Third, you can also skillfully use others to convince you. If you find that you can't shake and change your parents' views on your own, you can persuade them with the help of others at an appropriate time. There are three kinds of people who are more effective in persuasion: first, parents usually respect and trust their elders or bosses; Second, relatives and friends who are closely related to their parents and have frequent contacts; The third is the younger generation, who are often praised and praised by their parents, that is, their peers. It should be noted that with the help of other people's strength, try to be clever in methods, which can neither make parents feel that you are moving reinforcements, but also avoid parents' rebellious attitude towards your practice.

Finally, don't be impatient and wait patiently. When you make a request, your parents may say so. I'll see what I can do. Let's talk about it in a few days. The harder you push, the less you can get a satisfactory answer. When contradictions are sharply opposed, never take irrational means such as threats, intimidation, smashing things, and running away. In addition, don't act first, even if you have the ability to deal with that contradictory thing, it is generally not suitable to act first, especially if your parents are in poor health.

Effective communication skills: Be polite when talking to elders.

Effective communication skills: Be polite when talking to elders. As the old saying goes, respecting the elderly is the traditional virtue of the Chinese nation. The younger generation without filial piety is not a good generation. Affection is a comprehensive expression of a person's kindness, love and conscience. Respecting parents and elders is the duty of being a man, an innate virtue and a prerequisite for the formation of various moral qualities, which has always been praised by people.

One sentence makes people laugh.

In the biography of Yue Quan, such a story is recorded:

Niu Hao and Yue Fei asked the same old man for directions. First, Niu Hao met the old man. He rode on horseback and shouted, shh! Grandpa, let me ask you, how to get to the small tinker?

The old man was dumbfounded with popularity. He just looked at Niu Hao and said nothing.

Later, Yue Fei met the old man. He dismounted first, stepped forward, bowed and said, I dare not ask the old man. Have you ever seen a tall black man sitting on a dark horse? Which way did he go? Look for instructions.

Hearing this, the old man happily showed Yue Fei where to go.

Why is the effect of asking the same object so different? The key lies in Yue Fei's questioning, paying attention to basic etiquette and his own identity. In conversation, whether the presenter pays attention to his role identity is directly related to the success or failure of the conversation.

Jump in one word.

Once upon a time, there was a young knight riding on a horse. It was near dusk, but he was in the village and behind the shop. When he was in a hurry, he saw an old man passing by on a donkey, so he rode behind him and shouted on horseback, Hey! Let me ask you, old man, how far is the nearest inn from here?

Without looking up, the old man said in a muffled voice, Wuli! The young chivalrous man galloped his horse, but he didn't see the inn for more than ten miles. He was very angry at that time and thought that the old man was really nothing, and he lied when he was old, but he carefully thought about what the old man said: five miles, five miles, what five miles? He suddenly woke up. Aren't these five miles rude?

Proper address is a kind of respect for people, especially compared with their elders. This is the most basic courtesy. If you don't even know this courtesy, calling the old man will make the other person angry. Can you blame others for not wanting to help you sincerely?

guide to action

Respecting the elderly is a traditional virtue of our country. The elders mentioned here refer not only to their own elders, but also to all elders in society. In recent years, young people's concept of respecting their elders seems to be relatively weak, and the whole society should be reminded to pay attention to this issue.

When the elders come in from the outside, whether you are lying or sitting, you should stand up and say hello, let the elders sit down and serve tea. When guests talk to their parents, they should leave it to their elders. When sitting with the old man, you should let the old man sit down first before you can sit down. When you speak, you should face your elders. Don't look around or cross your legs. This is a sign of disrespect for each other. When the old man leaves, he should go out, open the door for the old man, let them go forward and see each other off for a while.

Offer your seat to the old man on the bus. When you meet an old man on the road, you should take the initiative to give way. When walking in parallel on the road, let the old man walk inside to avoid the car hitting the old man. When you see that the old man is too heavy to walk, you should try your best to help him carry it. When you see the old man struggling to cross the bridge and go upstairs, you should help him enthusiastically.

Pay attention to attitude and tone when talking to or asking for advice from the elderly. According to the custom of our country, according to seniority and age, there are grandpa, grandma, grandpa, aunt, uncle, aunt and so on.

Address is usually the first sentence when communicating with people. Just like a greeting, a pass to enter the social gate. Proper address can make the other person feel very cordial and lay the foundation for future communication; Improper address will often cause the other party's unhappiness or even anger, which will lead to communication obstruction or even interruption.