Yunda Express is the most rubbish express delivery service

I also feel that the Yunda experience is extremely poor.

1. It took 7 days to send the package from Beijing to Hebei, but it still hasn’t arrived. It has been in these two places, and the logistics information was sent back and forth. I don’t know what he was doing. Later, I reported it, but it was useless. There was no call back, the result of the complaint was processed, and a text message was automatically sent saying that the complaint had been completed. I was extremely speechless.

2. Another time I went to Yunda Express. I had made an appointment online at noon, but it didn’t arrive. I called and asked, and they said there were a lot of packages today and there might be a car coming at 6 p.m. I said fine, but later They said they were not sure, so I asked them for confirmation. Then the customer service said they were not sure and asked me to send the express directly to another store? I said you are busy, so don’t post this time online. It’s a waste of expressions. , and then I sent it via Debon. Although it was more than 10 yuan more expensive, the service was really good, on time, and I even helped move things.

3. Tell me about the last time I picked up a courier, from Yunda. Didn’t I buy 30 items recently? It’s too many. I’m not sure whether I picked it up. I want someone to help me check if there are any more items. At noon, They still had a few items being put into the warehouse at that time, and they directly said they would not check because they could check it at Yuantong in the community before. I said why not, it could be checked at other places before, and then they started to talk about me, this is you We don’t check our own affairs, and we only earn 0.10 cents per order, and then we all say that they didn’t see us putting it in the warehouse now. No one else comes to pick up the express delivery at this time. They are a couple, and they are angry with me. Yes, I just didn’t want to talk, so I just said I wouldn’t check. You have too many deliveries and can’t handle them. Are you venting your anger on me?

Based on my experience of sending and receiving express delivery from Yunda several times, I feel that Yunda’s service is really not good. Whether it is the customer service at the headquarters or the distributors, I don’t want to buy anything from them in the future. Yunda, their complaint is basically just a decoration and useless. I was happily picking up the express delivery today, but what a waste of good mood, bad?