Logistics and transportation work summary report ppt sample (selected 7 articles)

Looking back on the work during this period, we have gained a lot. According to the company’s requirements, we can start to write a summary of the logistics work. The summary is an evaluation of past work. We must adhere to the principle of seeking truth from facts and find out things. The nature and development rules of logistics guide our future work. So how should we write a summary of logistics work? I have collected and organized the "Logistics and Transportation Work Summary Report ppt sample (selected 7 articles)", I hope it can be helpful to you, please collect it. Logistics and transportation work summary report ppt sample (selected 7 articles) (Part 1)

It has been more than xx months since I entered Xieyuan Logistics and became a customer service specialist. On the occasion of the New Year, here is my review My xxxx

To summarize, I hope to make greater progress in xxxx.

When I first joined Xieyuan

Since I had no experience in logistics before, I was worried that I would not be able to integrate into the customer service work. However, from the first day I entered the company, the company The constant emphasis on working together, the ambitious corporate culture, the relaxed and harmonious working atmosphere, and the patient guidance of Manager Shi and colleagues in the customer service department enabled me to adapt to the company's working environment in a short period of time and become familiar with the company. the entire operating process. In the work of the customer service department, I have been strictly demanding myself, doing every task assigned by the leadership in a serious and timely manner, and humbly learning from my colleagues, drawing on many of their good working habits and experience accumulated at work. The company pays attention to time limits and commitments, so when our customer service personnel accept, track, inquire and confirm the receipt of goods, they must be in the spirit of the company, speak appropriately, be courteous, and be very careful. I will also strengthen my study of business knowledge and continuously improve and enrich myself. I hope to be able to take charge of my own role as soon as possible and make more contributions to the company. However, I also made some mistakes at work, so I will consider it more comprehensively when dealing with various problems to prevent similar mistakes from happening. Here, I would like to thank Manager Shi and all my colleagues for their timely reminders and corrections to the mistakes I made in my work. After becoming a full-time employee

After becoming a formal member of Xieyuan, I have a deeper understanding of customer service work, and I have made relative improvements in handling problems and emergencies. First of all, I think being careful is the most important thing in customer service work. For example, when accepting applications, you must get as much detail as possible about the goods information and customer requirements; when registering and making inquiries with the operations department, you must learn as much detail about the goods as possible. The actual situation of goods in transit and arrival, and the ability to speculate and judge the subsequent situation based on this information, and be able to give concise answers to customer inquiries to satisfy customers.

Discover problems at work, find out the causes, find solutions to the problems, and continuously improve and improve. Therefore, it is very important to pay attention to the details of logistics work. Secondly, don’t be subjective. If any abnormal situation occurs that is inconsistent with the past, you must observe calmly, do not deal with it blindly, and implement it carefully. Instead of emphasizing self-centeredness, we should emphasize the priority of overall interests. In our work, we must carry forward the spirit of obeying when someone is in charge and taking responsibility when no one is in charge. For example, when accepting orders, responding to customers, and receiving instructions from leaders, you should not do things based on subjective imagination, but follow the steps, and simple things should be taken seriously. I remember there is a saying that if you repeat simple things, you can't stop success when it comes. For logistics, success means punctuality, accuracy and efficiency. Again, be brave enough to take responsibility. Work is about being a person first and doing things later. Character determines destiny, attitude determines everything, and communication solves everything. You must be brave enough to take responsibility when problems arise. For example, if you make a mistake when losing an order, or things are not handled well when you are on duty at the weekend, it doesn't matter if you say sorry, I lost or I was on duty, otherwise everyone will bear it together, which is not good. Don't shirk responsibility if something goes wrong. Talk about the situation at that time and the reasons why it happened. Let everyone learn from it together to avoid making the same mistake next time. Maybe the leader will praise him for being honest and a good employee. This will also ensure peace and unity between departments. Fourth, don’t be emotional.

When something blocks your way at work or something unhappy happens in your life, don't get emotional and don't affect your work or others. Treat colleagues and leaders as friends and express your thoughts and suggestions. Because you will deal with unexpected things at any time, you must have a normal heart and a kind heart in logistics work. Will what you say hurt others, will there be conflicts, etc.? To increase the sense of collective honor and enhance the collective Cohesion.

Finally, regular or irregular internal and external training. Qilai's strategy is changing, and the ability requirements to implement the strategy are also changing. Therefore, employees are required to communicate with each other about work and life, communicate ideas, and provide business training (such as masters training apprentices) and all-round quality training. Such as aviation knowledge training, internal experience exchange, external visits and learning, logistics management training, etc. The benefit is that the company has high-quality talents and has adapted to the current development and changes, while the employees can better enrich themselves, complete their work better, and contribute more.

Treat the company as your home and save every bit of energy. Treat colleagues as friends and enhance team members’ spirit of cooperation and collective cohesion. If we use our heart in one place and our energy in one place, I think our xxxx will definitely be better! Logistics and transportation work summary report ppt sample (selected 7 articles) (Part 2)

My name is XXX, I live in the suburbs of Dawukou, and the company I supervise is Ningxia Boyu Special Steel Group Co., Ltd., I am XX On October 23, 2018, he officially joined the big family of XX North China Logistics Co., Ltd.

Time flies like an arrow, and time flies like a shuttle. Before I knew it, spring came again, and I had been living in the big family of XX for more than two months. During this period, I slowly grew from a newcomer who didn't understand anything to a real XX person. When I first came here, I was at a loss and didn't know how to progress my work. I followed the previous supervisor and worked hard to learn professional knowledge and be strict with myself. Complying with all company rules and regulations, when the last supervisor left, I basically became a XX person who can stand alone. I am grateful to the leadership for giving me room to grow. Courage and confidence, and I am also grateful to all my colleagues for their strong support and patient guidance, which enabled me to get on the right track at work as soon as possible.

The new year means a new starting point, new opportunities, and new challenges. The plan for the year begins in spring. Let me summarize my work over the past two months as follows:

1. Master the direction of work and improve work ability

As a supervisor of XX, it is obligatory to fulfill your duties, be strict with yourself, and do your job well. In Ningxia Boyu Special Steel under supervision Group Co., Ltd., I have a detailed understanding of the supervisor’s work process, supervision area and types of collateral. The specifications have also been understood accordingly, the work direction has been clarified, the work attitude has been corrected, and the work ability has also been improved accordingly. A clear work idea has been formed in the specific work. Now I can carry out the work smoothly and complete my job skillfully.

2. Strengthen communication and strengthen supervision

As a supervisor, we deal most with the supervised companies. In addition to normal inventory and data distribution every day, Strengthening communication with enterprises will help me understand the various conditions of the enterprise at any time. In the supervision work, the pledge warehouse area is inspected frequently to keep abreast of the inventory status of various pledges under supervision.

3. Work carefully and cautiously

After this period of work experience, I learned that the position of supervisor seems to be a simple job, but supervision is an important part of the company's financing business. An important part. Supervisors have very important tasks and heavy responsibilities. They must be particularly careful in their work. For example, they must carefully check every data in daily report work; such as report date, incoming and outgoing quantity and other details. A slight oversight may lead to It will bring unnecessary risks to the company.

In my future work, I also have many shortcomings. The first is that I am relatively introverted, not very good at talking, and lack in communication with others; the second is the communication between me and my colleagues in the company.

I have little communication and don’t like to participate in crowded public activities. I am a quiet person and I don’t actively communicate with others. I am not very gregarious and need to strengthen my contact. The third thing is that I am using the computer to make forms and texts. If you don’t study enough, you are still a layman for now. You should study more and improve in the future. During work, we must keep in mind the job responsibilities of XX North China Logistics Supervisor, daily management system and safe operation management, strengthen the inventory and inspection of pledged materials, always pay attention to the inventory quantity of pledged items, seek truth from facts, strictly review, and ensure the statistics of inventory data and report work on time, strengthen understanding of the company's production status, and conscientiously perform the supervisory duties as a XX person. Logistics and transportation work summary report ppt sample (selected 7 articles) (Part 3)

The year 20xx has passed. Looking back on the work in the past year, I have deep feelings. Time flies, and I came to work in the company unknowingly. It's been over a year. In my opinion, it has been a short but long year. The short time is that time has passed before I have had time to master more work skills and professional knowledge; the long time is that I have to become an excellent customer service staff, and the road ahead is still very long.

Many people do not understand customer service work and think it is simple, monotonous, or even boring. It is just about answering the phone, taking notes, and surfing the Internet when there is nothing to do; in fact, it is not the case. To be a qualified and competent employee Customer service personnel need to have considerable professional knowledge, master certain work skills, and have a high degree of consciousness and responsibility for work, otherwise there will be many mistakes and dereliction of duty at work. Customer service staff should not only receive customers' various logistics progress, consultations, complaints and suggestions, but also follow up on the work of various departments in a timely manner and conduct return visits to customers. In order to improve work efficiency, we are also responsible for the statistics and archiving of various data, so that all kinds of information can be stored more completely and searched more conveniently, while maintaining the integrity of original data and ensuring that all work is carried out according to standards.

The following is a summary of my main work in 20xx:

1. Archive and manage customer files as required, and track and update changes in a timely manner.

2. Respond to customer inquiries in a timely manner and record them on the logistics information registration form.

3. Classify the problems reported by customers, contact the courier master for tracking and feedback.

5. Accept information from all aspects, keep records, notify relevant departments and personnel to handle it, track the process, and conduct a return visit after completion.

6. Data entry and document arrangement. Carefully enter, arrange and print the company's express delivery status, prepare forms and documents, draft reports, etc. according to the work needs of each department.

7. Replacement of old and new forms and putting them into use.

8. Complete other tasks assigned by superior leaders.

In the process of completing the above work, I learned a lot and grew a lot. The hard work at work has shaped my character and improved my psychological quality. Customer service work summary and plan. For me, a person who has just entered the society and has not had enough work experience, it is inevitable that I will encounter various obstacles and difficulties at work. Fortunately, with the great help of the company leaders and colleagues, I have been able to succeed in my work. I dare to face difficulties when I encounter them, dare to accept challenges, and my character gradually settles down. I deeply understand the true meaning of professionalism and service with a smile. The so-called professionalism means that when you are at work, no matter how hard you have worked before, you should do your job well and fulfill your job responsibilities. The so-called smile service means that when you face customers, no matter whether you are happy or not, troubled or not, you should focus on your work, pay attention to the customers' concerns, and always keep smiling, because what I represent is not only my personal image, but also my personal image. The image of the company. Logistics and transportation work summary report ppt sample (selected 7 articles) (Part 4)

In order to conduct an in-depth analysis of the company's business (safety) operation in the first half of 20xx, promptly solve the problems existing in the operation, and ensure that the whole year In order to achieve the various operating indicators, the company held an operation (safety) work analysis meeting for the first half of the year at the Regent Hotel.

More than 70 people, including the company's leadership team, middle-level cadres, and subsidiary management, attended the meeting.

The heads of each unit of the company reported on the completion of the work of the department, this project and the subsidiaries in the first half of 20xx and the work plan for the second half of the year. The company leaders combined their respective tasks and carefully summarized the work completed in the first half of the year in terms of responsibility objectives, team building, clean government construction, business development, information system construction, talent introduction and training, etc., and put forward work ideas and work priorities for the second half of the year.

Executive Deputy General Manager Huang Naixin summarized the company’s work in the first half of the year and made arrangements for the work in the second half of the year. He put forward opinions and requirements in four aspects: first, there should be breakthroughs in recruitment channels, and efforts should be made to introduce more urgently needed talents to the company; secondly, an internal training system should be established, work standards for employees should be established, and a team of disciplined and well-trained personnel should be cultivated. of staff and efficient service team. Third, financial personnel must transform from accounting to management. Fourth, safety management inspections must be targeted and not just a formality. Finally, Mr. Huang emphasized that the company's key work in the second half of the year is to build a "three forces" system with core competitiveness around the "refined management" formulated at the beginning of the year. All units must start from the basics, start from simplicity, and achieve The combination of form and content improves the quality of services, strives for a new level of operational quality, promotes the completion of the company's business goals, and achieves new breakthroughs.

This half-year work summary not only summarizes experience, identifies deficiencies, but also clarifies ideas, improves goals, and has obvious effects. It will bring the work to a new level in the second half of the year and fully complete all aspects of 20xx. This work goal has laid a solid foundation. Logistics and transportation work summary report ppt sample (selected 7 articles) (5 articles)

Time flies like an arrow, and in the blink of an eye, I have been working as customer service for almost a year. There are joys and sorrows, successes and failures in this year. In the intertwining of joy and sorrow, success and failure, I gradually grew up, my business technology level also continued to improve, and my theoretical knowledge was fully practiced.

Customer service work is a bit trivial compared to other positions. Even seemingly simple work can sometimes make mistakes, which requires us to be serious, responsible and meticulous in our work. Wake up to the beeping alarm, wash your hands, and a new day begins. After punching in and saying hello to my colleagues, I turn on the computer, and then go to the fax machine to see if there are any faxes from me the day before. After getting the faxes or other information, I can sort them by priority. Make a "Goods Incoming and Outgoing Report" for the previous day based on the changes in spare parts and defective parts every day.

The following points should be noted when making the "Goods Incoming and Outgoing Report":

First, find the corresponding "Customer Service Headquarters Incoming List", "Shenzhou Shipment List" and " Inventory Section Outbound Documents", "Shenzhou Computer Customer Service Repair Document", "Sales Warranty Document" and other documents. Carefully verify whether the document information is consistent with the data information recorded during your own inventory. If there is any inconsistency, recheck it immediately. If problems are found, report them to the relevant leaders in a timely manner and solve the problems as soon as possible without leaving any future troubles.

Secondly, it should be noted that when submitting a report, you must check the report submitted the previous day. Submit the report in order and maintain the continuity of the order numbers so that they can be found immediately when searching in the future. There are also ways to add remarks after some special order numbers and details or use the unified character identification specified by our company.

Third, it should be noted that when calculating amounts, it is best to use the summation formula to verify it to ensure the correctness of the data. After completing the "Goods Incoming and Outgoing Report", be sure to write your name and date, and then go to the finance and manager to sign it. After the finance and manager signed it, they immediately faxed it to the Second Economic and Management Department and the Spare Parts Department. And notify the other party to check it. Fourth, it should be noted that after the transfer is completed, you must immediately take the corresponding account books on the "Goods Incoming and Outgoing Report", "Shenzhou Customer Service Repair Order", "Sales Warranty Form" and other documents. Our company has five spare parts ledgers, which are "good and bad parts inventory account", "spare parts current account", "bad parts owed to people account", "bad parts owed to people account" and "in-transit account".

In addition, when posting the account, special attention should be paid to the fact that the spare parts sent to you by the headquarters will not be posted until the headquarters has issued an invoice or you have not received the spare parts from the headquarters. But keep it with a clip. After receiving the spare parts from the headquarters and the "Shenzhou Shipping List", the account must be accounted for immediately.

When you receive the goods from the service station, you should pay attention to the following:

First, check whether the outer packaging of the goods has any signs of being squeezed and damaged. When unpacking, ask logistics or The freight personnel will unpack and inspect the package together. If there are any problems, contact the service station immediately for verification and negotiation.

Second, the company requires strict packaging specifications at service stations, requiring individual items to be packaged in separate packaging boxes. Company color pages and rotten newspapers are not allowed to be used as fillers in packaging. The company requires the goods to be packed in their original packaging or in foam and foam materials specially designed by the logistics company. If you find service stations and dealers using company color pages and bad newspapers, you must patiently persuade and educate them to help find the reasons and find solutions.

Third, when you inventory the goods, first find the corresponding "Dealer Shipping List" and the "Branch Return and Exchange Application Form" that come with the items, and at the same time prepare the "Goods Record Tracking Form" Document work.

Fourth, when we find deformation, exposed skin, missing parts, etc., we should immediately contact the service station or dealer to explain the situation, and together we will find out the cause and handle it properly.

Fifth, when counting the complete machines and monitors, we must not only make corresponding records, but also enter them into our "Factory Management System". When entering information, you must be careful and careful to avoid making any mistakes. This is a powerful guarantee for us to accept customer inquiries and machine inquiries in our daily work. Be sure to ensure its accuracy, timeliness, and consistency.

Regarding the service station’s application for spare parts issuance and safety precautions:

First, branch customer service must maintain the remaining amount of their own inventory, apply for spare parts in a timely manner, and ensure that commonly used spare parts are sufficient. In case the service station has no spare parts to send when urgently needed.

Second, the branch customer service will count the physical objects at least within a week, and maintain reconciliation with the service station twice a month to ensure that our accounts correspond to the physical objects.

Third, branch customer service personnel must remember that the safety of company property is paramount above all else, and pay more attention to fire prevention and energy conservation. Goods are classified and placed in an orderly manner, fireworks are strictly prohibited in the warehouse, and the power is turned off promptly after get off work to save electricity.

Fourth, branch customer service personnel must not only pay attention to the company’s property safety, but also maintain a good attitude and keen insight to ensure efficient and orderly work.

Notes on exception handling:

Don’t delay exception handling, because our customers want their computers to be repaired and used as soon as possible. At this time, we need to be proficient in basic business, communicate effectively, reduce exception processing time, and provide users with considerate services. There are a lot of exceptions regarding wear and tear. The most common ones are scratches on the casing and screen, which requires the front desk staff at our service station to carefully check the appearance of the machine when receiving the customer's machine, check clearly with the user, and strengthen protective measures to try to avoid such phenomena. occurs, giving users peace of mind.

In short, no matter where you are, no matter what position you are in, you must work conscientiously and down-to-earth. Dedication is our traditional virtue, and it is also our professional ethics. Develop good habits that will last a lifetime. Attitude determines everything, whether you can do it well or not, do it to the best of your ability. It is not only a test of your own abilities, but also a continuous increase in confidence. Logistics and transportation work summary report ppt sample (selected 7 articles) (6 articles)

I entered the big family of the Logistics Department on December 20, 20xx. Looking back on this year, I can’t help but feel a lot of emotion: As a middle-level manager in charge of a department, you must not only keep your head down while working, but also be able to check every detail of the work and summarize and analyze experience when you look back.

Only by focusing on how to improve work efficiency and standardize logistics work can we improve daily management levels and employees' operating skills, thereby reducing the occurrence of errors at work. Only by constantly improving the problems encountered in the work, constantly communicating with the team members, and learning from each other can the work be carried out further, reach a new level, and the management level enter a new chapter.

Main items completed during the work period:

1. The new warehouse was completed and put into use in May 20xx, and the move-in and relocation of the outsourcing rough warehouse was successfully completed as planned.

2. Complete the division and corresponding adjustment of the large area of ????the new warehouse site within the scheduled time, so that the materials can be fixed, measured, and positioned for storage management, which is more conducive to on-site material management.

3. In order to avoid the inefficiency of the loading personnel in stocking, it is planned that the forklifts will be delivered according to the loading plan, and the stocking personnel will confirm the model and quantity of the parts, and then package them for loading.

4. Unify the marked areas that exist when loading and preparing goods to further improve on-site management.

5. Make the following improvements in terms of quality and cost reduction: a. To prevent confusion of similar parts, use colored bellows bags to distinguish them; b. To save the cost of packaging materials, use existing The paper flat mouth special box was changed to a hollow flat mouth special box for recycling; c. The original injection connecting rod box was changed to a hollow box; d. To prevent the crankshaft from being misplaced and bumped, small hollow slats were added to it during packaging. wait.

6. In 20xx, in response to two frightening incidents of forklift truck overturning of blanks due to illegal driving by forklift drivers, we learned lessons from them, reset the driving route for forklifts entering the workshop, and improved the forklift operating procedures and reward and punishment system. This effectively reduces the probability of safety accidents.

7. With the command and help of department leaders, the logistics team’s business was re-divided in September. The current finished products strictly follow the "first in, first out" policy, and the load rate has reached 98%, with comprehensive services and on-site supporting facilities. Greatly improved.

8. Improvement of blank delivery: From the previous situation of waiting for materials due to untimely input to the current strict control of material delivery according to the production plan.

Areas to be improved:

1. The positioning of the finished product warehouse and the blank warehouse is not perfect enough, and many unreasonable things need to be further improved.

2. Further efforts are needed to improve the efficiency of key personnel.

3. Some adjustments and improvements can be made to the job arrangements.

4. Before the long holiday, employees’ discipline is loose, and supervision and education must be further strengthened.

5. Overspeeding of forklifts occurs, and it is necessary to actively educate and publicize, and carry out correct and necessary guidance.

Work that needs further improvement in 20xx:

1. The establishment and management of the new warehouse.

2. Safety operation requirements and specifications for forklifts and load-out loading.

3. Anti-rust work for finished product inventory.

4. Promotion and improvement of rough iron boxes.

5. Design and development of special templates for some finished product packaging styles.

6. Improve the efficiency of key personnel.

The continuous improvement of the warehouse is inseparable from the careful care and guidance of the company and department leaders. At the same time, we would like to thank all colleagues for their strong support and cooperation. At the moment of waving yesterday, we will usher in the new year and express our gratitude to all colleagues. We are neither arrogant nor arrogant about the achievements we have made in the past. We will strive to be the best at the shortcomings of the past through unremitting efforts. We will use actions to prove our efforts. We know more clearly that joy comes from progress and success comes from hard work. For the better development of the company and department, and for the realization of personal values ??and dreams, let us work together to create a brilliant tomorrow! 20xx is a brand new year and a year of self-challenge. We will work hard to correct the shortcomings of the past, do a better job in the new year, and contribute to the development and progress of the company.

Logistics and transportation work summary report ppt sample (selected 7 articles) (Part 7)

One year passed quickly. During the year, I received the care and support from my leaders, department leaders and colleagues. With the help of others, I successfully completed various tasks and further improved my ideological awareness. The logistics department can successfully complete the tasks set by the company. As a member of the logistics department, I feel very honored.

In 20xx, I have my own shortcomings. I am not calm enough at work, not mature enough, and have insufficient experience. I cannot provide timely service to some customers with higher requirements. I feel a bit lacking. I will strengthen my ability in the new year's work. Service awareness and improve your service level. Complete warehouse work more carefully and strengthen communication with on-site personnel.

1. Work plan for 20xx

1. Conscientiously implement the company's rules and regulations

2. Strengthen communication with on-site and other departments

3. Learn more about the business of other departments after work

4. Self-study to raise your academic qualifications to a higher level

5. Learn accounting knowledge

2. Opinions, suggestions and various demands for the company

1. I hope the company can improve the welfare benefits of employees and pay more for some traditional festivals With subsidies, you can travel further afield.

2. The company should provide both rewards and penalties, not just penalties but no rewards.

3. I hope that the company can treat employees in the same position and the same department equally, and the salary difference should not be too big.

4. The company can provide more opportunities to help us train and effectively improve our own business level.