What are the words used by experts to visit customers strangely?

What's the purpose of your visit? Many people will say, know the project information, project schedule, budget, organizational structure, procurement process, procurement form, competitors and so on. There is nothing wrong with this. The problem is that when you visit for the first time, the customer doesn't know you well. If you ask these questions, the customer will feel that you are shallow and ignorant. Therefore, it is best not to ask anything on the first visit. ?

2. Do something. In my opinion, the most important thing is to make sure that this project is worth doing. Have you decided on the model? Does Party A have any money? Who is in charge of purchasing? When will it be purchased? Find out the above questions and you will know whether it is worth doing. ?

3. What did you talk about when you met the customer? A Let him know who you are. What do you do? B tell him that you are honored to know him and hope to participate in this project C. Then, leave politely and leave a good impression on the customer. In short, be sincere and smile. Let customers feel that you are trustworthy. ?

4. remember: don't let the customer say, "ok, put down the information and contact you if necessary." This is a customer's bluff, which means that the customer doesn't want to talk to you. You must seize the opportunity to say this sentence before the customer wants to say it. In this way, customers will feel that you are very polite. In the same way, the effect of what you say is far better than what customers say.

determine the return visit method:

there are different forms of customer return visit, such as telephone return visit, e-mail return visit and face-to-face return visit. Judging from the actual operation effect, telephone return visit combined with face-to-face return visit is the most effective way.

according to the sales cycle, the main ways of return visit are as follows:

1. Make return visits regularly. This can make customers feel the integrity and responsibility of your company. The time for regular return visits should be reasonable. For example, make regular telephone call-back visits in the period of one week, one month, three months and six months after the product is sold.

2. Provide a return visit after after-sales service, so that customers can feel the specialization of your company. In particular, problems are found during the return visit, and solutions must be given in time. It is best to go to the scene to deal with the problem on the same day or the next day, so as to eliminate users' complaints to a minimum.

3. Pay a return visit on holidays. That is to say, we will pay a return visit to our customers in some festivals and send some words of blessing at the same time, so as to deepen our contact with our customers. This can not only play an affinity role, but also make customers feel some superiority.