Why is the evaluation of Capital Airlines so bad?

Garbage in garbage! My flight from Haikou to Zhengzhou was delayed from 4 pm to 6 pm on 13, and the make-up time was 5 pm on 14. Because of the weather, I can accept the problem of not planning to arrange accommodation for 200 people. I strongly urge you to arrange accommodation for me around 7 o'clock. The next day, 14, we waited until 4: 30, and the bus took us to the airport to prepare the plane at 5 o'clock. Cancel the flight from 5: 00 pm to 7: 00 pm 1 1 and then to the last 1! The final result makes the masses no longer have patience! The crowd is full of old people and children. Ask the staff just to wait for the weather or something. But the problem is that it hasn't snowed in Zhengzhou for a long time, and other airlines have already left and arrived. According to informed sources, Capital Airlines has priority over other major airlines because of limited waterway extension! The current result is that 15 takes off in the morning 10, but the news just got may be inaccurate! I wonder if the original 2-hour flight can be extended to 40 hours! What makes everyone angry most is that capital flight can't give accurate information to deceive consumers to play with dogs! If you really can't fly, tell me earlier or give an accurate message so that people in a hurry can change their tickets and refund their tickets for a clear statement! At present, there is neither compensation nor reasonable statement, so we can only wait! The complaint phone can't get through! For the last time in my life! It's impossible to book this junk flight in the future! ! !