What should I do if I buy goods from Hong Fake Kong in a shop called Hao Tong Technology on Taobao? How to defend rights!

It is these days. I bought apple 6sp gold 64G in their store ten days ago, and the price was 5768, Hong Kong version.

I feel very uneasy, but I think it is small and cheap. I believe it when I see so many transaction records and comments. There are about 5000 reviews.

So I paid, and I received the goods two days later. The package is simply broken, and the yellow paper box outside is soft and wrinkled.

Open the box, of course, the machine is not in good condition, but it is not that old. The accessories are dusty, a little black and subtle enough to make people suspect that the accessories are not original.

I checked the machine for three yards at a time, and there was no problem, but there were traces showing that the film outside the machine was removed and there were bubbles.

At that time, I didn't think much, so I thought someone else should return it, but the machine should be genuine, so I decided to exchange it.

I contacted the customer service and told him that the machine was dusty and marked, and I wanted to exchange it for a non-returned one. By the way, I changed the color and replaced it with rose gold.

Shunfeng was also very angry. It was delivered for four days and sent to Jieyang City, Guangdong Province.

I saw them sign for it and asked when it would be delivered to me. He said there was a program the next day.

The next day I asked him if he was out of stock! I asked how long it would take, and they said about 48 hours.

Two days later, I said it had been delivered. They said it was still out of stock. I said you didn't lie to me.

Customer service (Xiao Ming, he is really great and doesn't swear, but he satirizes me with a particularly mean tone everywhere. If you don't pay it back. . Send the goods as soon as they arrive. . . Why not get a refund? It's really irritating)

He said I said about 48 hours, but not necessarily.

Okay, I can bear it. What I thought at the time was that it would be less troublesome. The evaluation of the three-in-one machine is good, but the customer service is a bit poor. I can give bad reviews.

So I waited for another two days and asked him, but he said there was still no goods! Let me ask you for a few days. After all, he said about five days!

Today, I said it won't wait until 20 16! Last time you said two days, now you tell me five days after four days. He also said that you are not sure that you will arrive in about five days!

I'm really going to cry because of them.

When I suddenly thought of something, I went to look at their transaction records and buyer comments. I found that in the five days when they told me that they were out of stock, several transactions were made, and the buyers commented very well!

Call to turn it off (probably hacked). I just chatted and put them on the phone, and cut out the trading chart for them to see.

They answered the phone, and I asked them to explain why they told me they were out of stock, but the transaction was recorded.

They got the goods on the same day under various excuses and what the order was. In short, there is no explanation at all.

I said, either you don't want to deliver the goods to me (because their price has increased by 5808 now) and you want to force me to refund, or the comments are all printed, and there must be fraud. They just hung up on me.

I complained to Taobao human customer service, and they could only rush me. I am really helpless and angry.

That sentence is quite right. Everyone's anger stems from their own incompetence.

I had no choice but to apply for a refund, and the freight cost was lost in 20 yuan. After more than ten days of time and energy, I got a bad mood that I don't know how long it lasted.

After a casual look at Baidu, I really saw someone cheated by this store like me.

I really regret why I didn't see your suggestion earlier.

It's all handwritten, and every word is sincere. I hope the people I see can learn from me.

I don't use this machine very much. I only looked at it a few times, but I believe it must be a bad product. You must be careful!

I really hate this shameless store treating customers like this. I can't let everyone see it and boycott this store!

Shameless! Their comments are all printed, absolutely untrue! Otherwise, it's out of stock. So many transactions have been successful! It's all fake! Liar!

Their attitude is also very poor. It's really annoying not to pay the price of life. They have no kindness and conscience in order to make money. I am in a hurry. It took them an hour to reply to me. I said that my precious time is money, so let them deal with my problem quickly. They even say that time is not money. I'm so angry, my anxiety and anxiety, they completely regard it as a joke! That's ... . Not much to say, I am tired of typing.

Finally, no one in this shop has a conscience and is shameless and despicable.