How to chat with guests when I first started to learn as a tour guide.

I used to be a tour guide. My approach is: First, make full psychological preparation and don't forget a failure. It is normal for beginners to have these things. Next time, you should face them with a correct attitude and positive actions, and devote yourself to your work with full enthusiasm. Second, we should dare to practice the contents of the books we have learned and be familiar with the tour guide business and workflow. Third, we should be fully familiar with the destination. In addition to the geographical landscape, we should also understand the humanities, history, customs, celebrities and snacks. Fourthly, we should prepare some entertainment programs such as jokes, riddles and songs. Fifth, we should get on well with old tour guides, drivers, heads of delegations and key members. And respect them as elders, talk about their families as usual, and draw closer to each other. Sixth, do not talk about meat. After all, it is not human. Seventh, in the process of interacting with guests, you should be confident and don't feel inferior. You should say different things to people of different ages, respect guests and care about their lives, including trivial matters and diseases. I don't believe you can't do it well, believe in yourself, you can! Mr. Xu