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Ma Weidou talks about sales: how to get customers in one sentence?
Ma Weidou once again said in the program: This sales must be capable!
Not everyone will sell it, not everyone will say it. Once, I saw him say such a decent thing.
The first sentence takes care of the guests. what do you think? You can get the guests in the first sentence, can't you imagine?
He walked slowly up to the customer and said, "Can't you make up your mind?"
Look how difficult it is. What do you mean you can't make up your mind? He decided that you should buy this thing, and you were just hesitating. He misses you from your standpoint. Now you can't make up your mind. You like to buy this wall full of art, and then he will help you make up your mind.
The guest said, ah, right, right, right. Make up your mind! Make up your mind!
The second sentence is worse than the first. What do you think the second sentence should say?
The second sentence is "What color is your wall?"
You see, this has nothing to do with that, but he assumed that you would hang it on the wall, so the guest froze, thought for a moment and said, "Our wall is pink"!
Who is the pink wall in our house? Except for the children's room, it is the characteristic of other people's homes, and the home is painted with pink walls.
Ok, pink, say, "Look at this thing, the background color is pink, which matches your wall very well!" " "
The guests bought it happily. I see it won't be sold. He greeted the guests in this way, and the guests watched for a while. He went up and said, "Which one do you want?" The guests immediately became alert. What do you mean you have to force it to me? Immediately say, "I'll think about it and see, and leave me alone"! Words can't go on.
Not everyone will notice this angle from one angle, and it is from the heart. Stand on the guest's side, you know you can't stand behind the guest, you must stand on his side, you can't stand behind him. When I say standing on his back, side and front, I mean standing on his mind, not actually!
After reading Professor Du's sharing, I have to admire the master's routines and practices! This kind of person must also have a high emotional intelligence!
There is a very important skill in sales, and our sales actions must be vague! Remember, there is no trust in selling products when you come up. Customers can't remember what you said and don't believe it. It's all useless
It is estimated that many people have this experience! For example, when we enter a shoe store, if the clerk asks: The whole store is having a special sale, what style of shoes do you like? (the other party's sales action is too fierce and clear);
Our usual answer is: just look around (at this time, our psychological thoughts will be more like what Ma Weidou said, but the psychological reaction is not so high, and there will be some vigilance);
If the clerk says: the whole store is 60% off, take a look. This is mild and won't scare the guests. )
We strolled around for a while, maybe we picked up a pair of shoes, and asked, how much is this pair? (I will start to have a foundation next time. When you know the customer's preferred needs, you can have something to say and recommend the same type. )
Thanks for reading!
Life, workplace, emotional intelligence, thinking, emotional dry goods, please continue to pay attention!
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