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RIA Post-it Training Camp W2D 1 Homework and Comments-Reasons for Appointment PPP Sentence "Trust Five Rings"

W2-D 1: communication meeting

The sixth part is selected from five trust rings.

R: read the original fragment

I smiled and said, "The reason we agreed can be in the form of' PPP'."

“PPP?” Xiao Yang is a little curious.

"It is the abbreviation of purpose, process and return!" I said.

"What do you mean?" Xiao Yang asked.

"For example, you should explain the purpose of this visit to the customer and explain why you want to meet this time; It is necessary to explain to the customer how the visit will be conducted and how the communication process will be arranged; You should also talk to the client about the benefits and benefits of this meeting. This is a relatively complete reason to meet! We will reorganize the dating reason just now according to this method ... "

PPP expression of customers' valid reservation reasons;

Purpose, why we met; Process, how we will proceed; In return, when we are together, it is good for each other.

Xiao Yang thought for a moment, and said slowly while combing: "Then according to your' 3P' theory, does it mean' Director Song, today I hope to have an exchange on the implementation of risk control for blue-chip projects that you care about (the first P)'. I mainly want to hear what risks you think, how to effectively avoid these risks, and how we need to cooperate (the second P). This will not only enable you to effectively control risks, but also enable us to be prepared (third P)! "Xiao Yang described the purpose, process and benefits of communication again and felt much more organized.

homework

Please write down yours according to the R above.

I: Restate the original text in your own words.

A 1: Describe your relevant experience.

A2: My Application (Goals and Actions)

Operating parameter step

Step 1: Write a draft

Please complete the following tasks according to the above materials:

1. Please underline the key sentences and words of this paragraph in the original text and summarize the general idea of each paragraph;

2. If you want to (refine what, how), please use your own language to summarize what methods the author has given and what problems to solve; What are the specific steps?

3. Thinking (why and where to refine) Based on the above, think about the reasons why the author thinks this method can solve the problem, the conditions for using this method and the possible scenarios.

4. Please put the thinking results of the above two steps into I in the cost section.

5. Write A 1 and A2 of this segment according to the I you wrote.

Step 2: Self-test modification

Please refer to the following precautions, check and modify your completed I, and save the modified version as a job submission.

-I use my own language to express, without long excerpts, with clear logic and accurate words.

□ 1. Does it include the specific steps of the clear method?

□ Have I included the meanings of all the keywords and key sentences in R, and have I interpreted the relevant knowledge of the original accurately?

□ Whether the story summary of A1and the specific scheme of A2 belong to the problem to be solved by the fragment.

□ Is the story summary of A1and the specific scheme of A2 consistent with the extraction methods and steps in I?

? Remarks: Students are advised to use the above methods carefully and finish all their homework in the second week.

I: Repeat the original paragraph in your own words.

(Why) A good reason for meeting is a stepping stone to the customer's door, a shot in the arm to arouse the enthusiasm of the person being met, and the key to achieving the expected effect of meeting. In our daily work, we often don't pay much attention to the description of the reasons for dating, which leads to poor dating effect, failure to meet expectations, or delay or even rejection of dating. We often can't think about promoting dating and achieving the purpose of dating from the perspective of both parties.

(What) PPP is to express the reason of dating in the form of "purse-process-income". Say the reason first, then the process, and finally explain the benefits.

(How) When describing the reason for an appointment, we need to define the three P's in the following order:

First P: Explain the purpose (why) of arranging this appointment.

The second p: explain the specific process of this appointment and what specific arrangements are there.

Third p: explain what benefits this agreement has for both parties.

Among them, the description of the reasons for PPP reservation is more suitable for formal invitations with clear purposes. It is not suitable for informal invitations between friends, such as friends getting together to watch a movie or going out to play, so there is no need to write such a clear reason for meeting.

Supplement: income, I think it can be both income and influence. Its main purpose is to mobilize the enthusiasm of both parties to make an appointment and achieve the expected results.

A 1:

Time: Last month

Location: Company

Person: I and the person in charge of the customer.

Reason: During the development of Project Y, there is a key requirement that is unclear and needs to be confirmed by the customer.

What happened: I sent a message to the person in charge of the customer. The specific content is: hello xxx customer. As a key requirement of Project Y is complicated and not clearly described in the requirement document, we need to find you again for confirmation. We will first state our general understanding of the requirements. Then your enterprise needs help to confirm whether our understanding is correct. Finally, we reached an agreement on the understanding of requirements and recorded it in the requirements document. This requirement is the key requirement of the core function. If developers misunderstand, it will directly lead to the failure of this function to meet your company's expectations, which will affect our timely delivery of the system and your company's new system online plan.

Results: The customer responsible person immediately replied to my message and promised to arrange their senior business experts to confirm the requirements with us tomorrow. The specific time and place of the meeting will be sent to me tonight.

Reflection: My reservation was successful because it actually used PPP. The first P: "Because a key requirement of Project Y is complicated and not clearly described in the requirement document, I need to check with you again." Explain that the reason for the appointment is to confirm the key requirements. The second P: "Let's state the general understanding of the demand first. Then your enterprise needs help to confirm whether our understanding is correct. Finally, we both reached an agreement on the understanding of the requirements and recorded it in the requirements document. " Explain what the dating process is like. So that customers can make some arrangements and preparations in this process. The third P: "This requirement is the key requirement of the core function. If developers misunderstand, it will directly lead to the failure of this function to meet your company's expectations, which will affect our timely delivery of the system and your company's new system online plan. " This shows the impact of this appointment on both of us. Aroused the enthusiasm of customers.

A2:

Goal: express the reason for the appointment with PPP before this Wednesday, and send an invitation to customers to discuss the requirements of the front end of the project.

Action:

Time: this Tuesday afternoon

Location: Company

Mode: mail

Steps:

1. Prepare an appointment for discussion on Monday afternoon.

Write an invitation email on Tuesday afternoon

3. First, write down the reason for the appointment in the invitation email. Apply PPP for reservation reasons

A) P 1: Write the purpose of the appointment first.

B) P2: Describe the appointment process according to the discussion prepared on Monday.

C) P3: Explain the benefits of this date to both of us.

Me:

Interpretation is basically the understanding after digestion.

The accuracy is basically consistent with the author's original idea.

The format is clear, and the logic and language expression are very clear.

The use is basically clear.

Why not only write why there is a good reason to meet, but also write the disadvantages of not doing so, excellent. To provide an in-depth thinking direction for Xueba, we can think about the specific benefits of the method given by page splitting: Why use PPP to solve this problem? What's good about PP (optional)

How has a transition, a method and a clear expression.

Learning to master the problem: (the key and difficult point is how) I want to accurately embody and use it in A, or let the learners better master it when disassembling it in the future, and give an accurate A, mainly in how. You can give examples of steps (such as …), give sentence patterns (you can use this sentence pattern …) and so on. In short, the easier it is to operate, the better the effect will be. Of course, it depends on the difficulty of the action suggestion to open the page. This direction can be considered.

The case selection and story description of a 1:a 1 are in place, and the reflection is also very corresponding.

A2: Plan the application of knowledge points with goals and actions, and there are no problems in the application scenarios and steps. It can be noted that more specific goals will be easier to achieve, such as which customer to meet? It is also a good practice to write the general idea of PPP in P 123. Of course, with your action, I believe you will decide to think and send an email on Tuesday, and you will definitely implement it. So it is no problem to list only the plan in the homework.

General comment: it's the first time to write I, it's a surprise ~?

The above suggestions are to provide a more refined thinking direction ~? For reference ~?

W2-D 1: Trust five rings

I: retell the original text in your own words

What: Effective PPP expression (purpose-process-reward) can promote a date and lay the foundation for a successful date.

Why: It is often necessary to communicate with each other in advance before a formal meeting, so the content and method of communication are very important. The process of preparing for the early communication is also a rehearsal of clearing your mind, thinking clearly about your goals, how to advance this process, and how to achieve your expectations. In PPP expression, the most important thing to pay attention to is to consider the problem from the other side's point of view, do a good job in design, and give the other side enough respect. The design of dating reasons is actually a manifestation of giving the other party respect: providing some information in advance and leaving time for the other party to prepare psychologically and in all aspects.

How: there are three expressions, namely, purpose, process and benefit, and the English expression is three person:

The first P (purpose): explain clearly the goal, that is, the goal of this visit, and why we should meet.

The second P (process): process. That is, what the visit is like, including the general communication content, duration, location, people and so on.

The third P (income): mutual benefit. What's the significance of this visit and what benefits it brings to both sides?

Among them: applicable scenario: This method can be used for the preparation, appointment, opening or meeting summary of key visits.

Apart from direct appointment communication, in real life, many occasions actually don't need a formal appointment, but if it's a key visit or communication, you can prepare yourself in this way, or simply explain before the visit begins, or simply make a summary at the end of some visits (at present, you need to extract the main points as appropriate).

A 1:

Time: June

Location: Company

Man: I am in charge of a project.

Cause: I am responsible for the slow progress of the project, hoping to promote the progress.

What happened: After I prepared the relevant materials, I directly communicated with the person in charge of the customer by telephone: Hello, xxx customer. In the first half of the year, affected by the epidemic, after the first phase of the project was successfully concluded, the second phase of the project has been in the preparatory stage and has not yet been officially launched. But this project is the concern of Governor * *, and it is also the top project of our company and our partners. Our company defines the * * project as a company-level marketing benchmark project, so it matches us with very sufficient resources. We have fully studied and discussed the second-stage plan, and now it is almost ready. I hope you can arrange the time. We will hold a kick-off meeting as soon as possible, determine the cooperation goals and select the main application scenarios, which will take about 2 hours. Please invite * to lead the team, the specific time and place will be subject to your convenience. In * * month, there will be a * * on-the-spot meeting in the province, and important provincial leaders will attend, so time is already tight. But if our project goes well, we can make a stage show with many parties to enhance the influence of our project. After the project has landed, you can also apply for the * * Award from the Ministry of Industry and Information Technology and apply for special funds in the province, and there are many incentive policies in the province this year.

Results: The person in charge of the customer approved my idea very much on the phone, and promised to communicate with the leader today, set the time for the kick-off meeting of the second phase of the project and send a notice of the meeting. Finally, the progress was also very smooth, and the project entered a positive cycle after it started.

Reflection: My date was quite successful. Give a brief reply. Because it is oral communication, it is necessary to take into account the communication effect and make it colloquial, but in terms of content, PPP is basically used.

First P: The second phase of the project is important, but the progress is slow, so it is necessary to hold a project kick-off meeting as soon as possible.

The second P: Mobilization meeting, lasting about 2 hours, needs to invite the general manager of * *. At the meeting, we need to determine the cooperation goals and choose the main application scenarios. We have already approved the relevant contents, but the specific time and place need to be arranged by the other party.

P: *, there will be a live meeting in the third month. If the joint exhibition can enhance the influence of the project, you can also apply for the Ministry of Industry and Information Technology * Award and special funds in the province. These things are particularly beneficial to both sides, but time is tight. We should speed up the progress and ask the next question.

A2:

Objective: In the first week or two of kindergarten, I made an appointment with the kindergarten teacher to communicate face to face about Belle's class.

Action:

Execution time: after school in the second half of this week. Location: Kindergarten.

Specific steps:

1, send an invitation to WeChat with the idea of 3P method to confirm the time. Objective: I want to know about Belle.

Progress: According to Belle's feedback at home, the teacher can talk about Belle's class, eating, sleeping and getting along with others. I hope the teacher can also talk about the specific teaching situation (the information provided by photos and videos is limited after all), and the time is half an hour.

Benefits: Help teachers get familiar with Belle's characteristics and situation. I also hope to do a good job in psychological construction and academic counseling at home to help Belle adapt to kindergarten life better, learn to get along with teachers and children, and love kindergarten more and gain something.

2. Process record (prepare small gifts as appropriate)

3. After the communication, send a thank-you note to the teacher, and also review the gains in a threesome way.

Great in every way. What to write, what to give, what to solve, very accurate. Why also gave a deeper thinking. How to list more specific method points after each step to increase the landing. That's awesome ~?

The case of A 1 is excellent, and the corresponding response is also great. A2 is used to communicate with teachers, so it can be borrowed directly.

Eggs pick bones, can be used as the direction of improvement:

Why emphasizes the early communication, the preparation time of the other party, and considers it from the other party's point of view to show respect. What is also a very important part, worth mentioning.

How the cleanliness of each step: "explain clearly the goals, processes and interests of both parties"

You can use the verb-object method: for example? 1, explain the purpose of the visit? 2. Explain the tour process? 3. Put forward the interests of both parties. ...

Or transitional sentence: explain from three aspects: 1, goal? 2. process? 3. The interests of both parties

Take A 1 as an example, at P 1, would it be better to draw a conclusion first?

The goal of A2, if the whole has only one time limit (the execution time of each step is the same), is well placed in the goal.

The first I homework, all parts have been amazing, if you pursue perfection, you can seek deeper in refining.

I understand why I want to retell the original text in my own words.

The process of retelling is a process of absorption, storage, internalization, arrangement and expression. It's like telling it to someone who doesn't know this knowledge. In this process, we try our best to analyze and sort out the language from all angles through various ways. We will unconsciously associate and integrate the previous knowledge and experience with the new knowledge, and explain the new knowledge based on the existing knowledge so that the other party can understand and use it.

By retelling the original, we can understand the knowledge point of the original R more accurately and clearly, and process the specific operation methods, which will have a positive effect on A.-I. The more accurate and in-depth the notes retell the original, the more appropriate the experience of A 1 will be unconsciously matched, and the more relevant the reflection will be. Deep reflection will help us better understand the original I, so A2 will use this knowledge point.

In addition, due to the different fragment types, except the How fragment that we have been disassembling in the first week, the method steps are directly given.

What other fragments (concepts, such as what is empathy listening) and why fragments (why do you do this? ), story fragments (a case or story), all of which require us to refine our own action steps. Of course, both the training camp stage and the initial stage of book opening promotion start with how to open the page and give specific action steps and operation methods. Therefore, the methods and steps in the interpretation and disassembly of different fragments I are also different.

Second, my standards.

1, interpretation: you can't copy in large sections, if you refer to classic concepts, you can.

2. Accuracy: an accurate interpretation of the original knowledge. Find out the key words of analysis and don't deviate from the direction. On the basis of a correct understanding of the original text, we should interpret it with our thinking.

3. Clarity: the logic should be clear and the text should be concise. Test: After a while, come back and read your I notes. Can you understand?

4. Pragmatic: summarize or process the original knowledge points into concrete and practical operation methods and action steps. When others look at us, they can do it and know how to do it. Or our A2 knows exactly what to do.

Precautions:

I am the helm. If I don't understand it correctly, A 1 and A2 will be confused.

I avoid old knowledge. The ability to restate information is not simply attachment, but finding differences from old knowledge.

I Post-it notes give us a methodology for mastering tools, and how, why and where to master a tool efficiently.

What (what kind of method does this clip give? Used to solve what problem? )

Why (why can this method solve this problem? What are the advantages of this method? What's wrong with not having to? )

What do we need to do? Specific and clear practices)

Where (under what circumstances can this method be used? Under what circumstances is it not suitable? )

I Post-it notes can give examples to explain the knowledge points, methods and steps clearly. Unlike A 1, the example of I-note is not necessarily a complete example, nor does it necessarily happen by itself, and it can even be invented.

I mainly test our understanding, not whether you are wordy or not, but whether you speak clearly and accurately, and surpass the original to some extent while extracting the key points of the original. Combine your own or the public's experience, think deeply about the original text, so that others can understand, use and be impressed.