Who can help me find a sample article about the property management company’s experience in training employees? The main training service concept. Thank you.

Real Estate Training Experience (Example)

After careful planning by the company leaders and the collaboration of various functional departments, the Property Management Company held a meeting with us at the staff home of the club on February 27th. Personnel above the property management team received comprehensive and detailed training. We have benefited a lot from it in terms of work details and life planning. Let us have a profound understanding from professionalism, sense of responsibility, and standardized management. Here, I would like to express my deep gratitude to the company's leaders for giving us such a learning opportunity and for their efforts in training in this area. We need the company to give us opportunities and platforms to show ourselves, but we also hope that the company will give us the opportunities we need to improve. The opportunity to learn allows us to understand our gaps and shortcomings, make ourselves more professional, and allow us to serve the company more professionally.

Mr. Nie’s training tells us to keep learning and give ourselves more opportunities to experience. The gap between people is not divided by age, but by the accumulation of knowledge accumulated over time after graduation, and then the knowledge is transformed into skills. As a mid-way monk, I should constantly recharge myself, learn relevant laws and regulations, learn relevant management knowledge, etc. Develop your own life plan for yourself, combining long-term goals with short-term goals! "No goal, no progress" practice the basic skills well, and then move forward persistently towards the goal. Tolerance determines the pattern, and quality determines the destiny. Professional real estate people should have a good image and conversation! Professor Jin Zhengkun’s lecture made us understand the taboos of communication and the social etiquette of first meetings, making us more professional in social situations and avoiding social embarrassment and making jokes. The professional knowledge training from Mr. Deng and Mr. Zhu gave us a new and in-depth understanding of service, made our management operations more systematic, and provided us with a theoretical basis for moving from human management to system control. As a project manager, you must first have a deeper understanding of service and let your words and deeds influence everyone to serve our owners. Through everyone's efforts, our owners can receive services that exceed their psychological expectations, making our owners trust us even more. Service cannot stay in theory. Through this training, we will implement service standards to every person on our projects. The front-line operations of each department will refer to our service standards. We will persist in what we can and make timely improvements if there are gaps. If you do it, find the reasons, make timely improvements, combine the company's rules and regulations, carry out self-examination and summary, regularly visit customers to improve services and expand the company's brand influence!

Mr. Zhu gave us a detailed explanation of the grade service standards from aspects such as security management, cleaning, greening, and engineering, and pointed out the problems and gaps in each community. There are still big gaps and deficiencies between the current situation of Longting and the corresponding grade service standards. Through this training, our project will distribute the grade service standards corresponding to each department of the project to the corresponding departments, so that our team leaders can carefully study and understand them. Level service terms, look for gaps, what has not been done, why it has not been done, and when it can be done. Integrate the grade service standards of the community into the management concept. Matters that do not meet the standards can be dealt with in a timely manner. If there is a subjective impact, rectify it immediately. Provide relevant training to project personnel on a regular basis to change the previous management and move towards quality. Live closer and conscientiously implement "Start from the heart, discover with heart, take care of every detail, and achieve perfection"! Elevate Longting’s property services to new heights!

Theory alone is not enough. How to integrate theory into practice? Mr. Tang gave us ten mentality of property management people. The mentality of the boss is very impressive. Only by integrating yourself into the company, treating the company's affairs as your own business, and looking at, thinking about, and solving problems from the perspective of a boss can you do the company's things well. Without such a mentality, you are not a qualified migrant worker. You will feel sorry for the boss who gave you a job, and you will feel even more sorry for yourself. This mentality should be integrated into everyone in the project, so that everyone can realize when dealing with things: This is "my" thing! (For reference only)