Novice telemarketing skills and vocabulary

Novice telemarketing skills and words are as follows:

1, self-reported opening method.

Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a medical consultant of a company. However, this is a sales call. I don't think you will hang up right away! Customer Zhu: Selling products, cheating. I hate salesmen! Customers may also answer: What products are you going to promote? If so, you can directly intervene in the product introduction stage).

Salesman: Then I really have to be careful not to let you add another annoying person, hehe. Guest Zhu: Hehe, the young man is very humorous. What products are you going to sell? Tell me about it. Salesman: Well, our company's medical expert group is doing a market survey on xxx recently. What do you think of our products?

2, straightforward opening method.

Shop assistant: Hello, Miss Zhu/Sir? I'm Li Ming, a medical consultant of a company. I disturb your work/rest. Our company is doing market research. Can you do me a favor?

Guest Zhu: It doesn't matter. What is this? Customers can also answer: I am busy, or in a meeting, or refuse for other reasons. The salesman must interface immediately: I'll call you back in an hour, thank you for your support. Then, the marketer should take the initiative to hang up the phone.

When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Miss Zhu/Mr. Hello, my name is Li. You call me in 1 hour. ...

3, skillfully borrow the opening method of Dongfeng.

Shop assistant: Hello, is this Miss Zhu/Mr.? Guest Zhu: Yes, what is it?

Shop assistant: Hello, Miss Zhu/Mr. Zhu, I'm Li Ming, a medical consultant of a company. The main reason for calling you today is to thank you for your support to our company. Thank you! Guest Zhu: Nothing!

Salesman: In order to thank the old customers for their support to our company, the company specially prepared a special discount activity. I think Miss Zhu/Mr Zhu must be very interested! Guest Zhu: Tell me about it!

4. Pretend to be familiar with the opening method.

Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a medical consultant of a company. How have you been recently? Guest Zhu: OK. Who are you?

Shop assistant: No way, Miss Zhu/Mr Zhu, you are forgetful. I'm Li Ming. You should pay attention to your health when you are under pressure at work. By the way, have you used our beauty products? Do you feel good? Recently, we just launched a joint service package. I wonder if you are interested?

Guest Zhu: You may have the wrong number. I didn't use your products? Salesman: I won't make a mistake about the customer's return visit file. Miss Zhu/Sir, I'm so sorry! May I introduce our products to you and provide some services? Guest Zhu: It seems that you care about users. Please introduce yourself.