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How can a small hotel have the strength to compete with others if its business is poor?
First of all, you have to understand the reason why business is not good. What may be the reason for the bad business? Where is the root cause? First of all, we need to know whether there have been no customers coming, or whether someone has been here before, and now business is not good, right? If no one has come since the opening, it means that customers are not familiar with your store, and it is estimated that they don't even know about your store. First of all, we should design attractive drainage products, advertise online and offline at the same time, and then go to various fish ponds to dock. I have talked about six kinds of fish ponds before. I don't know what to read in the previous article. First do a small-scale test to see the effect, and then continue to optimize the scheme. If it was popular in the past, it is not popular now. What may be the reason? It is possible that the product has expired. Maybe competitors have increased, stores are better than you, products are better than you, prices are lower than you, services are better than you, and promotion is more attractive, right? Maybe it's the attitude of the employees. Maybe you didn't protect your old customers? ..... For example, if employees are not active in their work, resulting in fewer customers, it is necessary to solve this problem from the aspect of why employees are not active in their work. It may be the ability of employees and correct working attitude, but because of lack of experience, there is something wrong with the sales level, can't you keep customers? It is also possible that there is something wrong with your salary system, and employees feel that the pay is not proportional to the return. It is wrong to be a monk for a day. Let's break it down again. Employees can't keep customers. Maybe it's because your product, his bad words and your promotion plan are not attractive enough. Your competitors are much better than you, right? Further breakdown, the staff level is not enough to attract customers, what do you do? I can recruit a capable person for the solution, and then you have to figure out where to recruit, how to recruit, how to write your recruitment announcement, why people come, and how to retain talents when they come. Maybe you say that talents are not easy to recruit, but the working attitude of employees is ok at present. Let's train. Do your own training, or ask the best person in the store to train, or ask a professional trainer to train. Is there a solution? Ladies and gentlemen, when you see this, you can see that there may be dozens of reasons for the absence of a customer, but 99% of our bosses only see the appearance and don't realize the real reason at all. Ah, there was no customer, so I drained it, and as a result, I had a heart attack, which was originally a stomach disease. As a result, I directly prescribed the medicine for heart disease, but it didn't work and even had adverse effects. Is there something wrong with the medicine? No, I haven't found the root cause at all.
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