Why are Tencent’s computer games so slow to update? Why doesn’t Tencent make so much money every year and upgrade its servers?

Tencent focuses all its attention on how to make money from players, and has never thought about updating the game properly. It is useless for you to ask customer service for feedback. Tencent will not care about your feedback at all. Let me tell you something that happened to me before. In the past, you could use a mobile recharge card to recharge Q coins. I recharged it several times. The last time I recharged, it showed that the recharge was successful, but the Q coins did not arrive. The mobile recharge card had already been used. At that time, Tencent had In the online customer service forum, you can post feedback. I posted a message to ask customer service about the recharge not arriving. The customer service said it would arrive in a while. However, the account did not arrive the next day. I posted another inquiry, but the customer service ignored me at all. The customer service responded to other posts but not mine. When the account was not received on the third day, I became very angry and went to customer service to post again. This time, not only did customer service not reply, but they also deleted my post, including the post I made the day before. Such a big company makes so much money every year, ranking first in the world in annual revenue among game companies, but it doesn't even solve the problem of players not being able to recharge their 50 yuan recharge, and even deletes the question thread, haha! Let’s talk about recent events. Tencent has launched a Wegame platform in the past two years. Last year, I bought Gu Jian Qi Tan and Shen Wu Fantasy. However, I was very disappointed. The download speed of Wegame was very slow, only about 1m/s. My download speed using Steam can reach 11.8m/s. Steam is an international platform. As a domestic platform, Wegame’s download speed is one-tenth that of Steam. It’s a joke. Moreover, the update speed of the wegame client itself is also extremely slow. There is also the Monster Hunter World delisting incident some time ago. If you are interested, you can learn more about it. Tencent committed suicide and the game was delisted. However, Tencent tried its best to cover up the truth and even blamed NetEase and Steam.