What etiquette principles should be followed in foreign-related communication?

Twelve principles of foreign business etiquette 1. Maintenance image

In international communication, people generally pay attention to the personal image of the communication object, and attach great importance to observing norms and appropriate methods.

Form and maintain your personal image. The reasons why people attach great importance to personal image in international communication. In foreign communication, everyone must

You must always pay attention to maintaining your image, especially the first impression you make on foreign friends you meet for the first time on formal occasions.

Personal image mainly includes six aspects in composition. They are also called the six elements of personal image.

The first is the appearance. Appearance refers to the basic appearance of a person's personal form.

The second is expression. Expression is usually mainly a person's facial expression.

The third is etiquette. Etiquette refers to people's body movements.

Fourth, it is clothing. Clothing is the general name of people's clothing and jewelry.

Fifth, talk. Talk, that is, a person's words

Sixth, it is to treat people and things. The so-called treat people with things, especially the performance when getting along with people, that is, people's attitude.

Second, neither humble nor supercilious.

Being neither humble nor supercilious is the basic principle of diplomatic etiquette. Its main requirement is that everyone must be aware when participating in international exchanges.

In the eyes of foreigners, I represent my country, my nation and my unit. Therefore, his words and deeds

It should be calm, decent and upright. In front of foreigners, you can neither show fear and inferiority, condescension, nor show arrogance and arrogance.

Wild and arrogant.

Comrade Zhou Enlai once asked our foreign-related personnel to "have a high degree of socialist consciousness". A firm political stance and strict organizational discipline,

In any complicated and dangerous situation, I am loyal to my motherland, even sacrificing everything to safeguard national interests and national dignity. "Jiang ze

Comrade Min pointed out that foreign-related personnel must "find the right direction in the ever-changing situation, gain a firm foothold in complex struggles and be brave in taking responsibility"

I can also resist the current, strictly observe discipline under various circumstances, be loyal to the motherland under any circumstances, safeguard national interests and dignity, and embody the people of China.

"The spirit. Their specific requirements should be the code of conduct for all foreigners in China.

Third, seek common ground while reserving differences.

First, how should we treat the differences between Chinese and foreign etiquette and customs?

Second, what kind of etiquette should be observed in international communication?

First of all, we should recognize the differences between Chinese and foreign etiquette and customs.

Furthermore, in foreign-related communication, for similar differences, especially the differences in etiquette and customs between China and the country where the communication object is located,

It is important to know, not to judge right and wrong, and to distinguish advantages and disadvantages.

What etiquette should be observed in international communication? Generally speaking, there are three main feasible methods at present.

First, it is "take me as the main". The so-called "self-centered" means that in foreign-related exchanges, we basically adopt our own etiquette.

Second, it is "and the other side." The so-called "caring for each other" means that China basically adopts its own etiquette while properly adopting it in foreign-related exchanges.

The current etiquette in the countries where some contacts are located.

The third is "seeking common ground while reserving differences". The so-called "seeking common ground while reserving differences" refers to the most feasible way to reduce troubles and avoid misunderstandings in foreign-related exchanges.

Law is not only to understand and respect the etiquette and customs of the country where the communication partner is located, but also to seriously supplement the international etiquette and customs.

Obey.

Fourth, do as the Romans do.

"When in Rome, do as the Romans do" is one of the basic principles of foreign etiquette, and its main meaning is: in foreign exchanges, we should truly respect correct communication.

If you like it, you must first respect each other's unique customs. The reason why we should abide by the principle of "when in Rome, do as the Romans do" is mainly because of the following two aspects.

Reason.

One of the reasons is that all countries, regions and nationalities in the world have formed their own in the specific process of their historical development.

Religion, language, culture, customs and habits are different to varying degrees. This situation of "a hundred miles of different winds, a hundred miles of good" is

It is also difficult for anyone in the world to force reunification without the subjective will of people.

The second reason is that paying attention to the unique customs of foreign friends in foreign-related exchanges is easy to enhance the understanding and estrangement between China and foreign countries.

Transmission will help to express our goodwill and friendship to foreign friends better and more appropriately.

V. Abide by the Agreement

As one of the basic principles of foreign etiquette, the so-called principle of "keeping promises" means that it must be recognized in all formal international exchanges.

Really strictly abide by all your commitments.

Keep your word, keep your promise and keep your promise. Of all the formal agreements on time, especially

Need to abide by. In foreign exchanges, to truly "keep the contract", for ordinary people, it is especially necessary to practice in the following three aspects.

Be strict with yourself.

First, in interpersonal communication, promises must be cautious. Second, you must seriously supplement the agreement you have reached.

Obey.

Thirdly, in case you miss the appointment unilaterally or find it difficult to make an appointment due to irresistible factors, you need to inform the relevant parties as soon as possible, for example.

Explain on the spot, apologize to the other party seriously, and take the initiative to bear part of the losses caused to the other party in accordance with regulations and practices.

Material loss.

Sixth, moderate enthusiasm.

Moderate enthusiasm is one of the basic principles of diplomatic etiquette. It means that people are participating in international exchanges and making friends with foreigners directly.

When dealing with people, you should not only be warm and friendly. More importantly, we should grasp the specific scale of being warm and friendly to people. Otherwise, it will be counterproductive.

It is too late.

China people should follow the basic principle of "enthusiasm and moderation" in their foreign-related contacts, and the key is to master the following four specific "moderation".

First, we should "care".

Second, we should "criticize". Third, we must achieve a "certain distance."

In foreign-related communication, the normal distance between people can be roughly divided into the following four categories, each of which is suitable for different situations.

One is personal distance, less than 0.5 meters. Only applicable to family, lovers and girlfriends. So some people call it "intimate distance".

Secondly, the social distance is greater than 0.5m and less than1.5m.. It is suitable for general communication and entertainment, so it is also called "conventional distance"

Leave. "

Third, it is the etiquette distance. Its distance is greater than 1.5m and less than 3m. Suitable for meetings, speeches, celebrations, ceremonies and interviews.

It is also called "keeping people at a distance" because it is a tribute to the object of communication.

The fourth is the public distance. Its distance is 3 meters, which is suitable for getting along with strangers in public places. Also called "distance with distance".

Fourth, we should "behave appropriately". In order to truly "behave appropriately" in foreign-related exchanges, we should pay attention to the following two aspects.

First, don't take any actions that are intended to show enthusiasm.

Second, don't use uncivilized and impolite actions.

Seven, don't be too modest.

The basic meaning of the principle of not being too modest is: don't brag and flaunt yourself blindly when evaluating yourself in international communication.

Raise yourself a little, but there is absolutely no need to belittle yourself, belittle yourself, belittle yourself, and be too modest and polite to foreigners.

Eight, should not be the first.

The so-called "no first" principle is also called "no first" principle by some people. Its basic requirement is to face oneself in foreign-related exchanges.

When you are at a loss, indecisive, or don't know what to do, if possible, the wisest thing to do is to try not to.

We should act in a hurry, especially not in a hurry to achieve success or make a move. That is to say, if possible, in the face of this situation, you might as well strike first.

Stay put, then wait and see what people around you are doing and take concerted action with them.

The principle of "no initiative" has a double meaning. On the one hand, it requires people to avoid as much as possible when it is difficult to determine how to act.

Don't take any action, lest you make a fool of yourself. On the other hand, it requires people to take action without knowing what to do.

At this time, it is best to observe the correct practices of others first, and then imitate them, or keep an action with the vast majority of people present at that time.

To.

Nine, respect for privacy

China people must strictly abide by the main principle of "respecting privacy" in their foreign exchanges. Generally speaking, in international communication.

Personal problems of China people and the following eight aspects are regarded as personal privacy issues by overseas people.

One is income and expenditure.

Second, it is age.

Third, it is love marriage.

Fourth, it is good health.

Fifth, it is the home address.

Sixth, it is an experience.

Seventh, faith in political views.

Eighth, what are you busy with?

To respect the personal privacy of foreign friends, we should first consciously avoid taking the initiative to involve these eight questions when talking with each other. for

For the convenience of memory, it can also be referred to as "eight questions about personal privacy"

Ten, ladies first

The so-called "ladies first" is an important etiquette principle recognized by the international community and is mainly applicable to adult heterosexual social activities.

Time.

"Ladies first" means that in all social occasions, every adult male has the obligation to take the initiative and consciously respect it with his own practical actions.

Pay attention to women, take care of women, be considerate of women, care for women, protect women and try our best to solve problems for women.

If a woman is put in an awkward and difficult position because of a man's carelessness, it means that a man has failed in his duty.

The principle of "women first" also requires men to treat all women equally in respect, care, consideration, care and protection.

XI。 Care for the environment

As one of the main principles of foreign etiquette, "caring for the environment" mainly means that everyone has an obligation to mankind in daily life.

The environment we live in should be consciously cherished and protected.

In foreign exchanges, we should discuss the issue of "caring for the environment" in particular, not only because it is the basic society that people should have.

In addition to public morality, it has become one of the focuses of international public opinion.

There are two problems that need special attention in international communication.

First of all, we must understand that only the awareness of "caring for the environment" is not enough. More importantly, there must be practical actions.

Second, when dealing with foreigners, we should take care of ourselves and be strict with ourselves on the specific issue of "caring for the environment". Specifically, China people are

The details that need special attention in "protecting the environment" in foreign communication can be divided into the following eight aspects.

First of all, the natural environment should not be destroyed.

Second, animals should not be abused.

Third, do not damage public property.

Fourth, don't hang personal belongings in a pile.

Fifth, don't litter.

Sixth, don't spit everywhere.

Seventh, don't smoke everywhere.

Eighth, don't make noise at will.

12. In formal international communication, according to international practice, when many people are side by side, the most basic rule is right high and left low, that is, right top.

Lower left; Respect the right and despise the left.