Beauty salon sales skills, words …

Speech: the tactics and art of speech, a marketing way to answer rejection with the most accurate and concise words and realize sales.

1, I have no money?

I can understand your feelings, especially about money. I found that our daily basic maintenance cost is less than a pack of spare parts (10 yuan/day, 3650 yuan per year). Women can't live for money, but for beauty. Money creates wealth and value, otherwise, it is just money in the bank and people in heaven.

I have no time. I'm busy?

Great! I like working with busy people. They are often very capable, and of course they know how to use our time effectively, sister. If we don't pay attention to skin care now and focus on our career, we may spend more time in this area in the future. In addition, irregular life and excessive competition will lead to black and yellow skin, aging and pigmentation, which will lead to serious consequences of skin problems if effective products are not used in time. A strong woman should also have good health and a good face. If you agree, I will arrange your time reasonably. By making an appointment, you can spend the least time caring for your skin, okay?

I use "world famous brand". I don't believe you?

Great, you use a big brand that is popular internationally. I've heard of this product. It's really good. That's why I especially want to find you, because a product will be saturated after a long time, just like what we often eat. Sometimes it is more scientific and comprehensive to change the taste and adjust the diet structure. When we are used to eating in the mountains, we can eat in the sea. Our slim and beautiful brand is the crystallization of the latest technology and the most advanced biochemical skin care products. You can give yourself a chance to try, because there is a saying: what suits you is the best.

I won't listen to you sell products?

Elder sister, I'm not selling, I'm teaching you the knowledge of skin care and beauty, and the correct nursing methods. I hope that through communication, we can guide everyone to a good lifestyle. In this sense, sister, I hope you regard me as your personal beauty consultant, not the general salesperson. My mobile phone is open 24 hours a day. What is the number? I hope it can help your beautiful face.

5. How is the product? I've never heard of it.

Sister, you are a very strict and rational person, and nothing I say is useless. You won't know until you have experienced it yourself. Facts speak louder than words, and no one's words count. The skin is in charge. Look at this fashion magazine, our slim brand has a history of more than 40 years in the world, and it is developing rapidly. It is sold to more than 80 countries around the world and has hundreds of millions of consumers. Bacon once said that existence is reasonable. A confident and confident woman is the most beautiful. I am super confident in our slim and beautiful products, and I believe I can help you.

6. I opened the card, but I can't take time to care every day?

We don't want you to come every day, just take it out four times a month, and the time is up to you. After you get the certificate, you will have your own beautician. Her only job is to remind you to get a beauty treatment on time, take care of your skin regularly and explain skin care knowledge. She will call you if you don't come. Besides, time is like squeezing water in a sponge. No matter how busy you are, you can make time. Beauty needs time to care.

7. I have no money with me today. Can we talk about this later?

It doesn't matter whether you bring money or not. I just want to tell you that today is our discount day, a unified national promotion activity, and we also send you a beauty card. Introducing products is just one of our jobs. I'm just giving you some advice. Anyway, there is no shop after this village. Can you pay the deposit? do you have your visiting card？ There is a bank nearby, and we can also go to your house. Only when there is a discount today can we save money. You can save XX money (help settle accounts). Can you be so interested in banks? Anyway, if you must be beautiful, you must act. I know, this money is nothing to people like you.

8. I have other products at home. Wait till we run out?

Now anyone who doesn't have several sets of products at home is just like a woman who doesn't have several sets of clothes. Besides, the products at home can be used at any time, and our products don't conflict with those at home. Using household products in beauty salons after nursing can produce synergy, and the effect is 1+ 1 greater than 2, just like the combination of injection and taking medicine. Sister, I have another suggestion. I wonder if your product has been opened. If it is opened for three months and is not kept in the refrigerator, the effective components inside will be lost and bacteria will breed. Sister, in that case, don't put anything bad on your face.

9. I used a lot, but it didn't work?

Sister, your product was only used a few times casually, and you didn't insist on nursing. This is unscientific and unreasonable. There is also a process of taking medicine to treat diseases, which can only be cured without interruption. That's treating the symptoms, not the root cause. This is a universal law and scientific common sense, regardless of human will. Sister, persistence can lead to results, and persistence can lead to miracles. If it doesn't work, we can't provide after-sales service for you, don't you think?

10, I have something to do today, so make one for free.

Sister, I can't see the effect once. Now it is only the most common and basic care, and free care is just nourishing. Your skin foundation is very good, but you can see that there are still some pimples on your face. If you want to remove facial defects, you must do more continuous treatment. Women need to love themselves and give themselves extra weight, but they can't give themselves freedom. Besides, elder sister, only by paying can we become our real customers, and beauticians can devote themselves wholeheartedly. They also live by their grades, which is quite difficult, don't you think?

1 1, I went to buy clothes, not cosmetics.

Sister, no matter how beautiful, dirty and old clothes are, you can throw them away when they are out of date, and you can change the ugly ones. The skin cannot be changed for life. This is the person closest to you. You can cut double eyelids even if your eyes are not good-looking. The skin can't be changed! Who doesn't want the skin to be firm and elastic, white and red, and stay young forever? Face and skin are our business cards, the best witness of youth and vitality, and the greatest capital of women. We should invest to maximize our value, which is the best investment.

12, I want to discuss it with my husband.

Sister, beauty is a woman's business, and drinking beer and watching football is a man's business. Women should remain mysterious. Women have no mystery, men have no freshness. If you let your husband know everything thoroughly, it will lead to visual fatigue and aesthetic deficiency. If one day you make yourself beautiful and give your husband a new image and a surprise, such a woman is the smartest. You said to discuss with your husband, which also shows that your husband and wife respect him very much. He holds a very important position in your heart, and I think he will definitely support you.

13, I am a laid-off female worker. Through beauty and light makeup, I tell others that although people are laid off, their hearts are not laid off. We are calm, face life positively, find new jobs quickly, and rejuvenate our career in the second spring! Sister, people should live out their spirits!

14, that's very kind of you, but I have to think about it?

Sister, it seems that you still agree with our skin care plan for you, and it is normal to think about it. But there must be a result of consideration. Many opportunities slip away because of too much consideration, and so does life. Only by doing and considering is the right way. This is definitely an opportunity, only today. Don't miss it. Sometimes we women need a little courage to spend. But women believe in feelings more, and only by finding the right feelings can they find their own direction. Don't worry about giving us this face! You give me a trust, and I give you a beauty.

15, beauty is a lie, just to make people pay the bill?

I don't know if you've ever done beauty, and I don't know your understanding of beauty. Beauty is a kind of beautification, and beauty is a kind of life interest. Sister, why make up? Make-up is a social etiquette and a respect for colleagues and friends. Similarly, you may be guided by what newspapers and media say, but you should know that these news like to exaggerate the truth, and sometimes even make it out of nothing. For example, when watching the news, you should have your own opinions and not be influenced by others. The simplest thing is that many Hong Kong stars have published books, and the book of Beauty King is the best seller in China. Sister, it's like eating when you are hungry, the car needs maintenance, and the skin needs nutrition and eating. If it's a lie, it's not China's biggest lie. There are tens of millions of women doing beauty treatments.

16, I am too old to work.

Sister, you are so young and energetic. Qian Qian, when you see others in the future, don't say you are old. Isn't there an advertisement saying that a 60-year-old and a 30-year-old heart, as long as they are young, everyone will always be young. Beauty knows no borders, regardless of age. Besides, you have to worry about your children all your life. You didn't have the conditions before, but now you just make up for it. We have chosen anti-aging products and projects for you to make you younger.

17. What if the customer asks for a discount?

Our national unified price, the company's national chess operation. This is a business rule. Good products will never be discounted. If the price is discounted, our service will also be discounted. Surely you won't accept it? Profession is the last word, and the effect is a strong guarantee. Sister, it's like seeing a doctor without a discount. There are many discounts, and as a result, I don't need to say it. Our brands and products are very high-grade, and our professionalism and popularity are impeccable. Discount is not confident.

18, I worked in another beauty salon. Do you have any other cards?

Sister, doing beauty is a kind of enjoyment, a kind of relaxation and a kind of pursuit. It's not like eating fast food. Eating is ok, but pay attention to taste and quality, don't you think? In addition, beauty also needs to be upgraded. We can try new projects and new products. If you feel that other places are not satisfied with your ideal, I hope you can give us a chance. Maybe we are a beauty salon suitable for you. Experience it, because we know that competition can make us progress and make our customers more affordable, so please tell us our shortcomings and ask others to tell us our advantages.

19. When the beautician talks about the products, the customers are silent and pretend to sleep.

What's the matter with you? You are tired. I'll give you a massage and pat you on the back.

Sister, tell a joke. If you are really laid off, you need beauty more, because the external beauty conveys the internal spirit, such as: Are you sleepy? This is a sign of physical crisis. If there is something wrong with your appearance, your life may be unhappy.

Such as: q: occupation? A good teacher, if a stay-at-home wife, asks her how to find such a good husband.

20. What's the difference between professional line products and daily chemical line products?

One medicine cannot cure all diseases, and the products of daily chemical products are not targeted. Just like the advertisement says, "I use one bottle for my father and one bottle for my wife", in order to ensure that most people can use it, the products of daily chemical products lack special efficacy and nursing function. People's skin conditions vary widely, and the skin of the same person will be different in different periods and physical conditions. Professional line products can be more tailored, and professional line nursing really adapts to everyone, and personalized effect is the most important.

2 1. Every beautician said that his product was good after listening to it?

What if the beautician says her product is not good? Beauticians say their products are a sign of self-confidence. The key problem is that beauticians should know how to do it well, who to be good to and how to do a good project. It's no use just saying yes, just as doctors need to know pharmacology and pathology. For beauticians, it is necessary to know whether the ingredients and efficacy of products are suitable for people, as well as the skin condition of customers and the causes of problems. In this sense, a good product does not mean a good result. A good product should be professional and good.

What product am I allergic to?

Sister, do you have any experience in changing skin? In the face of science, everyone needs to be honest and rigorous. Our products have passed the clinical allergy and irritation tests, and do not contain any spices, which will not cause blisters and redness. Spices are the most common ingredients that cause allergic reactions. Of course, I can't guarantee that you will never be allergic to these products, but some people are even allergic to milk. Second, you can try it on local skin to see if it is suitable. If there is any reaction, do not use this product. This process is as exciting as possible. Third, we have an emergency preparedness plan. If encountered, the risk will be minimized (with luck).

Although the card is half done, I am not satisfied. Should I return it?

Sister, when we opened the card, we did not promise to return it. A card is also a contract, a contract. You should protect your rights and interests. If the customer returns the card, we will ask you for the living expenses. I don't know what you are dissatisfied with, but I find it difficult to promise to return the card. If our employees have problems, we should criticize education. If you are sincere, we can sit down and talk, and we will improve our work to make you as satisfied as possible. But we don't know the extent of your dissatisfaction. Similarly, our customers have put forward some harsh conditions that we can't meet.

24, maintenance is too much trouble? Too time-consuming?

Everything has rules, and we can't break them. Our nursing process design is based on the physiological structure of the skin. In this regard, we can't simply do things. If you want to maintain your skin, you should know that beauty is made by time, not by money, and beauty comes at a price. Women can do everything in a hurry, but not in a hurry to be beautiful. She can give herself a calm mood and quietly enjoy the highest essence of beauty. This is a woman with real taste.

25. You beauticians don't even have good skin, but you still do beauty with me?

One answer is that our skin is not as good as it is now.

Two answers: Alas, we are really unlucky. How much work we have, from morning till night, has messed up the biological clock, and we have to help you detoxify and expel all the toxins from ourselves. We pay for your beauty. As long as you are satisfied, we feel it is worth it. Unlike you who have status, status and wealth, we really envy you in private. And sister, we can't use such a good product. How can we compare with you?

26. Your product is not very good. It seems to be fake, worse than others.

Sister: What kind of person do you look like at first sight?

Elder sister: You look like a man who knows the goods.

Elder sister: You look like a humorous person.

Sister, you look like a person with taste.

Sister, you look like a person who knows beauty.

Sister, you look like a very kind and caring person. ...

27. The magazine "Ovarian Maintenance" is a lie. Do you still sell it?

Sister, many things in magazines and newspapers have no fixed standards and answers, and there are no scientific conclusions. It's like saying that it's washed with washing powder today and soap tomorrow. I used to say that it is good to exercise in the morning, but now I say that it is good to exercise in the afternoon, so that I don't know who to listen to. Many things in the newspaper are contradictory. Like KFC, Estee Lauder used to be so scary, but now it's different after eating it. . Elder sister, health care and treatment are two fields. How did Anita Mui and Chen die? Won't our friends have a physical examination? Many diseases cannot be detected until the hospital is in the late stage. Being sick doesn't mean nothing. Accidents usually happen. In addition, essential oil is a western medicine, and our doctors in China don't understand the magic of essential oil. In fact, we have many cases with good results. Sister, sometimes things in the West are better than those in China. Really, just like this milk powder incident, there is nothing wrong with foreign countries.