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What are the communication skills between children and parents?
Talk with parents when children are injured:
First, apologize, the time, and the form of things to explain the reason of things.
For example, I'm sorry, Dongdong accidentally fell during the recess at 11 noon today.
Second, parents' emotions can be relieved by understanding and handling methods.
For example, don't worry, we have already disinfected the wound.
Third, parents' trust can be gained by reminding and paying attention.
For example, please continue to observe the children at home.
Fourth, parents' trust can be gained by ending with attention and tips.
For example, if you feel uncomfortable, please contact us as soon as possible.
Note:
In the process of communication, teachers should calm down, let go of their emotions and pay attention to the information transmitted from the other side. Don't criticize and deny each other while listening, avoid being absent-minded and give parents a feeling of being ignored. In the process of listening, you should reflect your listening state and what the other party said in time, and tell some valuable contents in a guiding way. Therefore, listening is very important.
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