Briefly describe the main contents of etiquette

Etiquette covers a wide range. From the content, there are appearance, behavior, expression, action, language, clothing, speech, treating people, etc. From the object of view, there are etiquette, public etiquette, hospitality and guest etiquette, table etiquette, gift etiquette, civilized communication and so on. Etiquette can be generally divided into government etiquette, business etiquette, service etiquette, social etiquette and foreign etiquette according to the scope of application.

1. What aspects of etiquette include

Etiquette refers to a code of conduct that people agree on in terms of appearance, appearance, manners, ceremonies and manners in order to respect each other in social communication activities. Etiquette is a general term for etiquette, politeness, manners and ceremonies, mainly including:

1. Social etiquette:

2. Service etiquette: Service etiquette refers to all the etiquette included in the service industry. Under normal circumstances, there will be some training in the service industry. In order to make customers feel satisfied, the service is professional and meticulous.

3. Foreign-related etiquette: For foreign-related etiquette, it is very connotative. Because every speech and behavior of national leaders represents a political signal, foreign-related etiquette is the most intriguing.

4. Business etiquette: To embody the code of conduct of mutual respect in business activities is a general requirement for people's gfd and manners in business activities. In order to reflect mutual respect among people, business etiquette will be more serious and rigorous.

5. Make-up etiquette: Make-up depends on time and occasion. Generally, only work makeup (light makeup) is allowed during working hours and workplaces. And heavy makeup can only be used at night. When traveling or participating in sports, it is best not to wear heavy makeup, which will be particularly unnatural in natural light.

6. Telephone etiquette: When making a phone call, you should choose a convenient time for the other party, such as rest and meal time, holidays and holidays, which are not suitable for making phone calls, let alone talking about business; Half an hour before dinner time, if you don't invite people to dinner, it's not appropriate to make a phone call.

7. table manners: the culture at the table can be said to be "drinking culture". "Li" refers to the etiquette and etiquette of drinking. It can reflect the etiquette, ceremony and personal politeness requirements formed by family moral concepts and customs.

8. Etiquette of sending flowers: In social communication, sending flowers has become more and more fashionable. Sending flowers means sending a bunch in general occasions, such as visiting patients, visiting friends and attending banquets. It is best to send seasonal flowers, and you can also send them to silk flower, but you can't send fake flowers made of plastic.

Second, the role of etiquette

1. Etiquette is an important means of shaping the image. Generally, in social activities, paying attention to etiquette in conversation can become more civilized; Manners and manners can also become elegant; Dress well and be polite, and you can become generous; Manners can also be beautiful. So as long as you pay attention to etiquette, everything can be done just right. If you pay attention to etiquette, you will be full of charm.

2. Etiquette is established in people's life and social communication. People can not only correctly grasp the scale of interpersonal communication with the outside world according to various etiquette norms, but also handle the relationship between good people and people reasonably. Without these etiquette norms, people will generally feel at a loss in communication, and they will be rude to others and may make jokes. Therefore, if they are familiar with and master etiquette, they will be able to avoid analogy and treat people just right.