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Beauty Sales Skills and Classic Words
The tactics and art of speaking, a marketing way to answer rejection with the most accurate and concise words and realize sales. Want to know the sales skills and classic words of beautiful women? The following are my beauty sales skills and classic words, welcome to read!
Beauty sales skills and classic words 1 1. Plan your work, you must not neglect it. Only if you are prepared can you win. Prepare sales tools, opening remarks, questions to ask, words to say and possible answers.
Second, the most knowledgeable and considerate salesperson.
Third, your neglect of old customer service is an opportunity for your competitors. At this rate, it won't be long before you fall into crisis.
Fourthly, we can't count how many customers are lost because of a small mistake-forgetting to call back, being late for an appointment, not saying thank you, forgetting to fulfill the promise to customers and so on. These little things are the difference between successful salespeople and failed salespeople, and the details determine success or failure.
Writing to customers is one of the best opportunities for you to be different or better than other salespeople.
The survey shows that 7 1% customers buy your products because they like you, trust you and respect you. Therefore, selling is to sell yourself first.
Seven, the golden rule of sales promotion is to treat others as you like them, and the platinum rule of sales promotion is to treat others as they like you.
Eight, let customers talk about themselves, let a person talk about themselves, can give you a great opportunity to tap * * * similarities, establish a good impression, and increase the chances of completing sales promotion.
Nine, sales promotion must have patience and constant visits, so that we can neither rush nor take it lightly. Be sure to take your time, observe your words and deeds, and facilitate the transaction at an appropriate time. .
Ten, brochures, advertisements, etc. You must learn and remember. At the same time, we should collect advertisements, promotional materials and brochures from competitors. Through discussion and analysis, we can know ourselves and take corresponding countermeasures.
Eleven, sales of books and periodicals, especially must read newspapers every day, understand the national and social news, news events, visit customers, this is often the best topic, rather than ignorance, shallow knowledge.
Twelve, salespeople will no longer have the source of success.
Thirteen, measure the customer's willingness and ability to buy, don't waste time on people who are hesitant.
14. Getting close to customers in a planned and natural way, making customers feel favorable and negotiating smoothly are the work and strategies that salespeople must work hard to prepare in advance.
Fifteen, it is impossible for a salesperson to reach a deal with every customer he visits. He should try to visit more customers to increase the percentage of transactions.
Know your customers, because they decide your performance. 2 1. Before you become an excellent salesperson, you must become an excellent investigator. You must discover, track and investigate until you know everything about your customers and make them your good friends.
17. I believe that your product is a necessary condition for a salesperson, and this confidence will be passed on to your customers. If you have no confidence in your product, your customers naturally have no confidence in him. Customers are convinced by your deep confidence, not by your high-level logic. Good salespeople can tolerate failure partly because they have confidence in themselves and the products they sell.
Know your customers and meet their needs. If you don't know their needs, it's like walking in the dark, wasting energy and not seeing the results.
Nineteen, for salespeople, the most precious thing is time. Knowing and choosing customers is to let salespeople focus their time and energy on the people who are most likely to buy, rather than wasting them on people who can't buy your products.
Twenty, there are three rules to increase sales: one is to focus on your important customers, the other is to be more focused, and the third is to be more focused.
Twenty-one, there is no distinction between high and low customers, but there are grades. Determining the number and time of visits according to the customer level can make the salesperson's time play the most effective role.
Twenty-two, close to the customer must not be formulated, we must make full preparations in advance, and adopt the most appropriate way and opening remarks for various types of customers.
Twenty-three, sales opportunities are often fleeting, so we must judge quickly and accurately, pay attention to carefully, so as not to miss the opportunity, but also strive to create opportunities.
Focus on the right goals, the right use time and the right customers, and you will have the eyes of a tiger in sales promotion.
Twenty-five, performance is the life of a salesperson, but regardless of business ethics, it is wrong to do whatever it takes to achieve performance. Dishonorable success will sow the seeds of failure for the future.
Twenty-six, sales staff must always pay attention to compare the annual and monthly performance fluctuations, and conduct introspection and review to find out the crux: human factors or market fluctuations? Is it a competitor's strategic factor or a change in company policy? Only in this way can we actually grasp the correct situation and find the countermeasures to complete the task and create good results.
27. Pre-sale flattery is not as good as after-sale service, which will attract customers permanently.
28. If you send away a happy customer, he will promote you everywhere and help you attract more customers.
Twenty-nine, customers refuse to sell, don't be discouraged, to further convince customers and try to find out the reasons why customers refuse. Then prescribe the right medicine.
30. If you are curious about the people around your customers, you should explain and introduce them enthusiastically and patiently, knowing that they are likely to directly or indirectly influence your customers' decisions.
Sales are to help customers, not to earn commissions.
32. In this world, what do salespeople rely on to resonate with customers? Some people are impressed by their quick thinking and logical eloquence, while others are moved by their passionate statements. However, these are all questions of form, and it is necessary to convince a person at any time and any place. Only one factor will always be effective: sincerity.
33. Customers think logically, but what motivates them to take action is their feelings. So the salesperson must press the customer's heartbeat button.
34. The relationship between salespeople and customers does not need formulas and theories such as calculus, but topics such as today's news and weather. So, don't try to impress customers with simple truth.
Touch the customer's heart, not his head, because the heart is closest to the customer's purse.
When you can't answer the customer's objection, don't perfunctory, cheat or deliberately refute it. You must answer as many questions as possible. If you don't get to the point, you must ask your superiors as soon as possible to give customers the fastest, satisfactory and correct answer.
Thirty-seven, the rules of the game of promotion are: a series of activities to reach a deal. Although closing is not everything, there is nothing without closing.
Thirty-eight, the first rule of trading: ask customers to buy However, 7 1% of the sales staff did not reach a deal with customers because they did not ask customers to buy.
If you don't ask the customer for a transaction, it's like you aimed at the target but didn't pull the trigger.
40. When you make a deal, you have firm self-confidence, and you are the embodiment of success, just as an old saying goes: success comes from success.
41. If the sales representative can't get the customer to sign the bill, product knowledge and sales skills are meaningless. No deals, no sales, that's all.
42. It's not a shame not to get the order. I don't know why.
43. Trading advice is to propose the right solution to the right customer at the right time.
44. When closing the transaction, we should persuade the customer to take action now. If we delay the transaction, we may lose the chance of closing the deal. A sales motto is: Today's orders are in sight, and tomorrow's orders are far away.
45. Overcome trading obstacles with confidence. Promotion is usually the ability to show and create buying confidence. If customers have no confidence in buying, even if it is cheap, it will not help, and low prices will often scare customers away. /
46. If the transaction fails, the salesperson should immediately make an appointment with the customer for the next meeting date. If you can't make an appointment for the next meeting when you meet a customer face to face, it will be even more difficult to meet this customer later. Every call you make must at least promote some form of sales.
Forty-seven, sales staff must not be rude to customers because they don't buy your products, so you lose not only a sales opportunity, but a customer.
48. Get along well with others (colleagues and customers). Selling is not a one-man show. Work together with colleagues and become partners with customers.
Forty-nine, tracking, tracking, tracking again-if you need to contact the customer 5- 10 times to complete a sale, then you must do it for the tenth time at all costs.
Fifty, hard work will bring luck-take a closer look at those lucky people, that kind of good luck is earned by their years of hard work, and you can be like them.
5 1. Don't blame others for failure-taking responsibility is the pillar of accomplishing your career, hard work is the standard of success, and completing the task is your reward.
52. Stick to the end-can you take "no" as a challenge, not a refusal? Are you willing to stick to the 5 to 10 visits needed to complete the promotion? If you can do it, then you will begin to feel the power of persistence.
53. Find out how you succeeded with numbers-determine how many clues, how many phone calls, how many potential customers, how many meetings, how many product introductions and how many follow-ups you need to complete a promotion, and then act according to this formula.
54. Face the work with enthusiasm-make every sales promotion feel like it's the best one.
55. Make a deep impression on customers, including innovative image and professional image. How did the customer describe you when you left? You are always making an impression on others, sometimes dim, sometimes bright, sometimes beautiful, sometimes not beautiful. You can choose the impression you want to leave on others, and you must also be responsible for your own impression.
56. The first law of sales promotion failure is: compete with customers.
57. The best way to deal with a competitor's offensive is courtesy, merchandise, enthusiastic service and professionalism. The stupidest way to deal with a competitor's offensive is to speak ill of the other side.
58. Salespeople are sometimes like cinematographers, but once they join the promotion, they must be dedicated, confident and convinced that their work is the most valuable and meaningful.
Enjoy yourself-this is the most important rule. If you love what you do, your achievements will be more outstanding. Doing what you like will bring joy to people around you. Happiness is contagious.
60. Etiquette, appearance, speech and manners are the sources of people's impression of getting along well with others. Salespeople must make more efforts in this respect. ,
Clothing can't make a perfect person, but 90% of the first impression comes from clothing.
Sixty-two, the first transaction depends on the charm of products, and the second transaction depends on the charm of services.
63. Credit is the biggest capital of marketing, and personality is the biggest asset of marketing. Therefore, salespeople can use various strategies and means, but they must not deceive customers.
64. When customers speak freely, sales will make progress. So, don't interrupt customers when they are talking, but allow them to interrupt you when they are talking. Sales is a silent art. ..
As far as sales promotion is concerned, listening is more important than speaking well.
66. The most common mistake in sales promotion is that salespeople talk too much. Many salespeople talk big, don't give opportunities, and give customers who say no a chance to change their minds.
67. The best way to win customers' favor or win sales promotion is to win customers' hearts. People are more likely to buy from friends than salespeople.
According to the survey, 50% of sales promotion is done because of friendship. In other words, if salespeople don't make friends with customers, you are giving up 50% of the market, and friendship is the magic weapon of super promotion.
If you complete a promotion, you will get a commission, and if you make friends, you will make a fortune.
Loyalty to customers is more important than loyalty to God. You can fool God a hundred times, but you can never fool customers once.
Seventy-one, remember: customers always like people who are liked and respect people who deserve respect.
Seventy-two, in sales activities, personality and products are equally important, and high-quality products can only win a long-term market in the hands of salespeople with excellent personality.
Seventy-three, sales staff should learn to praise customers sincerely.
Seventy-four, you will lose a transaction because of excessive enthusiasm, but you will lose a hundred transactions because of lack of enthusiasm. Enthusiasm is far more infectious than rhetoric.
Seventy-five, the bigger the business, the more concerned about customer service every month. After tasting the sweetness of success, the fastest way to get into trouble is to ignore after-sales service.
76. Difficult customers are the best teachers for salespeople.
Beauty sales skills and classic words 2 1. I get a card in other beauty salons for only tens of dollars a month, but it's cheap, and it costs hundreds here.
Sales talk: you can't do beauty just because it's cheap. The environment of beauty salons like that is much worse, and the products are the same, which is easy to cause cross-infection. Moreover, our beauty salon has a good reputation, and our consumption is particularly transparent. The products are guaranteed by a special person and will not be wasted. Clean and sanitary, dedicated. I will design the card type for you according to your actual situation. Let me help you calculate the special year card we are pushing now, which is very cost-effective. Let me introduce you and get you one.
My skin is hereditary.
Sales Speech: Yes, congenital conditions are important, but if you don't pay attention to maintenance the day after tomorrow, wouldn't it be worse to adjust? If you leave it on your face without treatment, it will get worse. I dare not say that it will be cured, but at least it will fade. I do not see any at all. Would you like to keep the spots on your face all the time?
I'm doing it in another beauty salon now, and I'll go to your house when I'm done.
Sales words: elder sister, this fully shows that you have skin care needs, have beauty awareness, and are a person who pays attention to quality of life. You are very welcome. You came to our Odisham Beauty Salon today to experience the effect of French brand Banqing's service of qualified products in Shanghai. Compare them, then make a decision, and then make an introduction to the beauty salon. In 2009, Shanghai Xuancai was awarded as No.65438 +0 efficacy product. You choose. You have chosen protection and rest assured, and we will certainly satisfy you and add luster to your face. What's more, the skin is different and you can't make do with it. You must find a rest assured beauty salon. Do it today and you will understand that you will get early benefits. We still have a discount today. I'll help you get a card, and your original card can be given to your friends.
There are other products at home, let's talk about it after we run out.
Sales: Sister, at present, Sheri's products are few sets, just like that woman doesn't have a few sets of clothes. And the products at home can be used at any time, and there will be no big conflict between our products and yours. The beauty salon will take care of it, and with the formula of household products, the synergistic effect will reach 1 plus 1 plus 2. Sister, I have a suggestion. I don't know if your products are in the refrigerator.
5, it's really expensive, not that much money.
Sales speech: How much do you earn a month? Why do you earn so much money and so little? Because you have no better way to make money, and you are not confident. If you use the original method and don't change yourself, you will still get the present result. Do you think so? Do you want to do this one day or two years? If we want to change, let's start with what we are now.
6. I use cosmetics imported from abroad
Sales: Some foreign products are good, but it depends on whether they are suitable for you. Moreover, the skin of orientals is different from that of westerners. In addition, due to climate differences, some foreign brands can't meet our skin attributes. Because our products are developed according to the skin quality and characteristics of orientals, the skin quality of the east and the west are different, so the degree of raw material development of our products is also different. You should choose the product that suits you.
7. Is it effective?
Sales pitch: I promise it's effective, so you have to cooperate. If it doesn't work, we won't introduce it to you. In addition, we hope you can introduce more friends to us after using it. What's more, business is not once or twice, and you have to do credit. If I really sell it, I can introduce your products to you. The products launched now can completely solve your problem, and the price is not expensive.
I don't need my skin now.
Sales words: it is because your skin is good that you need maintenance. It's hard to wait until your skin has problems. Yes, your skin is really good, but with the change of seasons and climate, your skin will also change, so a lady with temperament like you pays more attention to maintenance. Your skin is really delicate, smooth but with fine lines. At the age of 30, your skin was given by your parents. After 30, your skin is your own, so you must take advantage of your youth.
9. I do it myself at home now.
Sales Speech: This shows that you have the needs and awareness of beauty, but you can't achieve the effect of a professional beauty salon by doing it yourself at home. We have professional and qualified beauticians and beauticians with professional technology and instruments to do it for you according to the standard treatment plan. The effect is incomparable if you do it yourself at home. While we are dealing with cards here, we are also teaching you a set of skills to deal with cards at home. Wouldn't it be better to combine them?
Beauty sales skills and classic words 3 1, I have no money?
I can understand your feelings, especially about money. I found that our daily basic maintenance cost is less than a pack of spare parts (10 yuan/day, 3650 yuan per year). Women can't live for money, but for beauty. Money creates wealth and value, otherwise, it is just money in the bank and people in heaven.
I have no time. I'm busy?
Great! I like working with busy people. They are often very capable, and of course they know how to use our time effectively, sister. If we don't pay attention to skin care now and focus on our career, we may spend more time in this area in the future. In addition, irregular life and excessive competition will lead to black and yellow skin, aging and pigmentation, which will lead to serious consequences of skin problems if effective products are not used in time. A strong woman should also have good health and a good face. If you agree, I will arrange your time reasonably. By making an appointment, you can spend the least time caring for your skin, okay?
I use "world famous brand". I don't believe you?
Great, you use a big brand that is popular internationally. I've heard of this product. It's really good. That's why I especially want to find you, because a product will be saturated after a long time, just like what we often eat. Sometimes it is more scientific and comprehensive to change the taste and adjust the diet structure. You can also eat some farm food when you eat delicacies. Our brand is the crystallization of the latest technology. You can give yourself a chance to try, because it is best to have a sentence that suits you.
I won't listen to you sell products?
Elder sister, I'm not selling, I'm teaching you the knowledge of skin care and beauty, and the correct nursing methods. I hope that through communication, we can guide everyone to a good lifestyle. In this sense, sister, I hope you regard me as your personal beauty consultant, not the general salesperson. My cell phone has been on for 24 hours. What is the number? I hope it can help your beautiful face.
5. How is the product? I've never heard of it.
Sister, you are a very strict and rational person, and nothing I say is useless. You won't know until you have experienced it yourself. Facts speak louder than words, and no one's words count. The skin is in charge. Look at this fashion magazine. Our products come from country X and have a history of X years in China. They have developed rapidly, with thousands of franchisees and hundreds of thousands of consumers. Bacon once said that existence is reasonable. Self-confident and confident women are the most beautiful. I am super confident in our products and believe I can help you.
6. I opened the card, but I can't take time to care every day?
We don't want you to come every day, just two or four times a month. The time is up to you. After you get the certificate, you will have your own beautician. Her only job is to remind you to get a beauty treatment on time, take care of your skin regularly and explain skin care knowledge. She will call you if you don't come. Besides, time is like squeezing water in a sponge. No matter how busy you are, you can make time. Beauty needs time to care.
7. I have no money with me today. Can we talk about this later?
It doesn't matter whether you bring money or not. I just want to tell you that today is our discount day, a unified national promotion activity, and we also send you a beauty card. Introducing products is just one of our jobs. I'm just giving you some advice. Anyway, there is no shop after this village. Can you pay the deposit? do you have your visiting card? There is a bank nearby, and we can also go to your house. Only when there is a discount today can we save money. You can save XX money (help settle accounts). Can you be so interested in banks? Anyway, if you must be beautiful, you must act. I know, this money is nothing to people like you.
8. I have other products at home. Wait till we run out?
Now anyone who doesn't have several sets of products at home is just like a woman who doesn't have several sets of clothes. Besides, the products at home can be used at any time, and our products don't conflict with those at home. Using household products in beauty salons after nursing can produce synergy, and the effect is 1+ 1 greater than 2, just like the combination of injection and taking medicine. Sister, I have another suggestion. I wonder if your product has been opened. If it is opened for three months and is not kept in the refrigerator, the effective components inside will be lost and bacteria will breed. Sister, in that case, don't put anything bad on your face.
9. I used a lot, but it didn't work?
Sister, your product was only used a few times casually, and you didn't insist on nursing. This is unscientific and unreasonable. There is also a process of taking medicine to treat diseases, which can only be cured without interruption. That's treating the symptoms, not the root cause. This is a universal law and scientific common sense, regardless of human will. Sister, persistence can have an effect, persistence can have a miracle, and we use XX products, which are internally adjusted and externally raised. The effect will definitely surprise you, and you can eradicate your defects in three months. It doesn't work. We can't provide you with after-sales service, do you think?
10, I have something to do today, so make one for free.
Sister, I can't see the effect once. Now it is only the most common and basic care, and free care is just nourishing. Your skin foundation is very good, but you can see that there are still some pimples on your face. If you want to remove facial defects, you must do more continuous treatment. Women need to love themselves and give themselves extra weight, but they can't give themselves freedom. Besides, elder sister, only by paying can we become our real customers, and beauticians can devote themselves wholeheartedly. They also live by their grades, which is quite difficult, don't you think?
1 1, I went to buy clothes, not cosmetics.
Sister, no matter how beautiful, dirty and old clothes are, you can throw them away when they are out of date, and you can change the ugly ones. The skin cannot be changed for life. This is the person closest to you. You can cut double eyelids even if your eyes are not good-looking. The skin can't be changed! Who doesn't want the skin to be firm and elastic, white and red, and stay young forever? Face and skin are our business cards, the best witness of youth and vitality, and the greatest capital of women. We should invest to maximize our value, which is the best investment.
12, I want to discuss it with my husband.
Sister, beauty is a woman's business, and drinking beer and watching football is a man's business. Women should remain mysterious. Women have no mystery, men have no freshness. If you let your husband know everything thoroughly, it will lead to visual fatigue and aesthetic deficiency. If one day you make yourself beautiful and give your husband a new image and a surprise, such a woman is the smartest. You said to discuss with your husband, which also shows that your husband and wife respect him very much. He holds a very important position in your heart, and I think he will definitely support you.
13, I am a laid-off woman worker.
Sister, you are really joking. If you are really laid off, you need beauty more, because the external beauty conveys the internal spirit. Tell others through beauty and light makeup that although people are laid off, our hearts are not laid off. We can face life calmly, find new jobs and new posts quickly, and rejuvenate our career in the second spring! Sister, people should live out their spirits!
14, that's very kind of you, but I have to think about it?
Sister, it seems that you still agree with our skin care plan for you, and it is normal to think about it. But there must be a result of consideration. Many opportunities slip away because of too much consideration, and so does life. Only by doing and considering is the right way. This is definitely an opportunity, only today. Don't miss it. Sometimes we women need a little courage to spend. But women believe in feelings more, and only by finding the right feelings can they find the direction of women. Don't worry about giving us this face! You give me a trust, and I give you a beauty.
15, beauty is a lie, just to make people pay the bill?
I don't know if you've ever done beauty, and I don't know your understanding of beauty. Beauty is a kind of beautification, and beauty is a kind of life interest. Sister, why make up? Make-up is a social etiquette and a respect for colleagues and friends. Similarly, you may be guided by what newspapers and media say, but you should know that these news like to exaggerate the truth, and sometimes even make it out of nothing. For example, when watching the news, you should have your own opinions and not be influenced by others. The simplest thing is that many Hong Kong stars have published books, and the book of Beauty King is the best seller in China. Sister, it's like eating when you are hungry, the car needs maintenance, and the skin needs nutrition and eating. If it's a lie, it's not China's biggest lie. There are tens of millions of women doing beauty treatments.
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