Seven ways to communicate with subordinates

Seven ways to communicate with subordinates

Six ways to communicate with subordinates are inevitable in the workplace. For managers, excellent communication skills are the first priority, and communication with subordinates also pays attention to certain methods and skills. Here are six ways to communicate with subordinates. Seven ways to communicate with subordinates 1

Ways to communicate with subordinates: "Greatness" comes from treating small people

Leaders and subordinates are equal in personality, and different positions do not mean dignity. There is a saying that is right: "greatness comes from treating little people." Respect your subordinates, in fact, what you get is increasing prestige. Every time the president of a bank enters the gate of the unit, he always asks questions about the temporary workers in the doorman and mailroom, and he is very easy-going, which makes these temporary workers feel very kind. Compared with regular workers, temporary workers have an inferiority complex and are often looked down upon. However, the practice of the bank's top leader has greatly touched them. More importantly, these so-called small things have greatly improved the prestige of the president and become a topic of praise.

Things are often so mysterious. The more you put on airs in front of your subordinates and make them obey your great leader, the more they look down on you and think that you are a "mean person who succeeds". The more you treat the "little people" and respect them, the more great you will appear in their hearts.

methods of communicating with subordinates: encourage more and reprimand less

everyone has their own eager "evaluation" in their hearts, hoping others can understand and praise them. As a leader, we should give encouragement and comfort in a timely manner, and recognize and praise certain abilities of our subordinates. When subordinates can't accept a certain task happily, the leader will say, "Of course, I know that you are busy and can't get away, but this matter is only for you to solve. I am not sure about others. After thinking about it, I think you are the best candidate." In this way, the other party can't refuse, and skillfully turn the other party's "no" into "yes".

this persuasion skill mainly lies in giving appropriate praise to the other party's inherent advantages, so that the other party can get psychological satisfaction and accept the work task in a more pleasant mood. Pay special attention to the shortcomings or mistakes in the work of subordinates, don't scold them bluntly, analyze the root causes of the mistakes with your subordinates, find out the improvement methods and measures, and encourage them to do well. You should know that reprimanding will make subordinates rebellious, and it is difficult to calm down, which will bring hidden dangers to future work.

For example, if you are a leader, you lead several subordinates to a bowling competition. During the competition, seven balls thrown by subordinates knocked down. As a leader, there may be two expressions. One: "It's amazing, it's not easy to knock down seven at once!" This language is inspiring, and the other person sounds comfortable. The reaction is, "I will definitely play better next time!" " . Second: "That's too bad, how come there are still three left! What's wrong with you? " In order to relieve the pressure of the leader on himself, the other party will have defensive thinking and ideas, and its reaction is: "I have knocked down seven others, and you are not as good as me!" Two different practices and different languages, the former plays an incentive role, while the latter produces rebellious psychology and different behavioral results.

Positive encouragement and negative reprimand will have two different effects on subordinates, more importantly, psychological effects, which are the most fundamental things.

method of communicating with subordinates: put down your airs and consider the problem from the perspective of subordinates

As the saying goes, put yourself in the other's shoes, put yourself in the other's shoes, and others feel the same way. As a leader, when dealing with many problems, we should put ourselves in other's shoes. For example, persuading subordinates is not because they don't make sense clearly, but because leaders don't think of each other. The key is whether you are talking about what the other person needs. If you change your position, the leader will put down his airs and stand in the position of the persuaded person, and at the same time, put the persuaded person in the position of the leader to express his difficulties and grasp the concerns of the persuaded person, so that communication will be easy to succeed.

If you stand in the perspective of subordinates and solve problems for subordinates, subordinates will be able to solve problems for leaders and help you improve your performance.

Ways to communicate with subordinates: Leaders should be true friends of subordinates

Have a heart-to-heart talk, be emotional and be sensible. The persuasion of leaders, to a great extent, can be said to be emotional conquest. Only by being good at using emotional skills and feeling people can we move people's hearts. Emotion is a bridge of communication. If you want to convince others, you must build this bridge to reach their psychological fortress and conquer others. When a leader talks with the other party, he should make the other party feel that the leader does not have any personal purpose or any bad intention, but sincerely helps himself and considers the immediate interests of his subordinates. In this way, the hearts of the two sides of communication will be much closer, and the effect of "one of their own" and "buddy" will be produced.

Emotion is the bond of communication. Leaders can make good use of it, make friends with subordinates, and make themselves the real self of subordinates, which is the main force to achieve group goals.

methods of communicating with subordinates: humorous language, easy humor

leaders talk with subordinates with humorous language, easy humor, and it is very important to create a harmonious conversation atmosphere and environment. When talking with subordinates, superiors can appropriately decorate some witticisms, jokes and allegorical sayings, thus achieving good results. As long as it is used properly, it can make the abstract truth clear and humorous, which will create an attraction and make subordinates willing to communicate with leaders.

For subordinates, the language art of leadership is not only a kind of enjoyment, but also an incentive, which can narrow the distance between superiors and subordinates.

methods of communicating with subordinates: often talk with subordinates to enhance cohesion

when he was a general staff member, a departmental leader (departmental level) once met him on the road, greeted him, shook hands with him and greeted him. Although this was a casual move by the leader, it caused a great shock in his heart. After returning, he could not be calm for a long time. At that time, he thought that this was the attention and recognition of the leaders. Since then, his work has been done very well, and he has been praised by the leaders and superiors of the unit. Now this employee has been promoted to the leadership of a departmental unit, and he often talks with his subordinates in a wide range, talking about work, life and development. Every time he talks, the employee is greatly encouraged. It is this move that enhances the cohesion of all the staff and makes the whole work colorful. Often talk to subordinates, you can fully understand the staff's views on the development of the unit, the staff's mentality, emotional changes, feedback from their own work, etc., which is conducive to better work.

Every employee wants to get the attention and ability recognition from his superiors, which is a psychological need. It is of great significance to talk with subordinates frequently to form group cohesion and accomplish tasks and goals.

methods of communicating with subordinates: speaking in public should inspire subordinates

speaking in public belongs to public communication. If a leader or manager speaks in public without agitation, his words are flat, tasteless and even disorganized, then his prestige in the hearts of the masses will be greatly reduced, because leadership is a symbol of ability for the masses. If you don't speak well in public, you will be considered by the masses to be incompetent. This requires leaders and managers to improve their language skills and train themselves to be good at speaking in public. Speaking in public can boost morale, motivate subordinates, unify their thinking and pace, and help form a strong centripetal force, so that the masses can devote themselves to their work with full enthusiasm. The charm of speaking in public will affect the morale of subordinates. In people's minds, a real leader should be a leader who is supported by everyone. Even if you think you are appointed by your superiors, if you can't get the approval of everyone, the leader is just an empty shell and has no practical significance. Because leadership can only be reflected in group performance. The purpose of effective communication between leaders and subordinates is to maximize their potential and improve group performance. Seven ways to communicate with subordinates 2

1. Actively communicate with subordinates

It is an effective way to share information with subordinates by putting down the so-called manager's shelf and approaching subordinates actively.

In the management of many enterprises, many managers like to manage their subordinates in a condescending way, as if this can show their authority.

In fact, this is all wet. People are emotional. When you are willing to put down your airs and take the initiative to get close to employees, everyone's mentality will be opened, which is the premise of effective communication.

2. Respect

Mutual respect is the basic premise of effective communication. Respect for subordinates will not affect the authority of managers, on the contrary, managers can gain greater respect.

An enterprise is an organic unit, and everyone in the enterprise is an inseparable part of this organism, and they are all working partners.

In this organic unit, managers should be as inclusive as possible, including all grass-roots employees with different cultural backgrounds, different jobs and different knowledge levels. Learn to respect different views and ideas, acknowledge the existence of differences, and avoid using only one type of people.

3. Have a heart-to-heart talk with employees and express their worries

As a manager, you sometimes give your subordinates some relatively difficult tasks in your work. Subordinates can only reluctantly agree to the requirements of the leaders, but there will inevitably be resentment in their hearts.

Three ways to communicate

1. Actively listen to subordinates' speeches

When communicating face to face with subordinates, leaders should listen more and speak less, and listen carefully to subordinates' opinions, so as to understand their true thoughts, satisfy their self-esteem, gain friendship and trust, and truly realize equal two-way communication.

2. Use body language appropriately

In the process of communication, besides using audio language, we need to communicate with body language. Body language is very rich, including gestures, expressions, eyes, postures, sounds, etc. It can strengthen the spoken language and even play the role of "told even more in silence than they had told in sound". Therefore, leaders and subordinates should use their body language properly when communicating, so as to achieve good communication effect.

3. Choose the best communication channel

There are many communication channels, and you can choose different communication channels in different situations. If it is important communication, it is best to use more formal, clear and accurate written documents, so that information will not be lost or distorted in the communication process; On the other hand, if it is a general matter, oral language can be used. In short, what kind of communication channel should be chosen according to the actual situation, and it is best to choose the communication channel that can be properly expressed in order to communicate smoothly. Seven ways to communicate with subordinates 3

1. Convey orders correctly

As a professional manager, to lead your team, you must always arrange certain tasks for subordinates and give full play to the overall role of the team. This requires you to master the skills of correctly conveying commands.

(1) study the correctness and feasibility of the command and find out the reason of the command. When you accept the command from your superiors, you need to study this command deeply, and then combine the resources you have to properly arrange the execution of the command. To make your subordinates know your orders clearly, you must know them like the back of your hand, not only knowing why, but also knowing why.

(2) keep the consistency of commands. Once the order is determined, it is generally not allowed to be changed at will. Otherwise, subordinates will be disgusted, not only losing their trust in you, but also losing their enthusiasm for work.

(3) concretize your command. When giving orders to subordinates, the expression should be as specific as possible, and avoid using some abstract expressions, otherwise your subordinates will be puzzled, thus delaying the execution of the whole order. You can use the method of 5W2H to express your orders, that is, make clear the time (When), place (Where), performer (Who), for What purpose (Why), what work needs to be done (what), How to do it (how to do it) and how many tasks are needed (P >) Pay attention to the acceptability of orders. When giving orders, be kind and use proper words. First of all, let subordinates know the importance of orders and attract ideological attention. Secondly, we should clarify the autonomy of subordinates and fully mobilize their enthusiasm and subjective initiative. At the same time, we should be fully prepared for subordinates' questions and be able to answer them patiently.

2. Be good at listening to the opinions of subordinates

A successful professional manager should be a leader who is open to opinions, not an arbitrary and arrogant boss. Therefore, often listening to the opinions of subordinates is of great benefit to judge your decision-making, guide your subordinates' work and make up for their work losses. Moreover, being good at listening to the opinions of subordinates means that you have a broad mind, so that you can easily get the love of subordinates and stimulate their creativity and enthusiasm for work.

3. Being good at praising subordinates

Praise is a psychological need of people, a manifestation of affirming others, a work skill to motivate subordinates, and a cheap way of motivation.

(1) Be good at discovering the advantages of subordinates. Everyone has some advantages more or less. Some people work very efficiently, others work very carefully and so on. Be good at finding them at work and store them in your mind.

(2) The attitude of praise should be sincere. Everyone wants to hear words of praise, and subordinates are no exception, especially your sincere praise to them will attract their great attention. If it's just false praise without any content, it won't inspire you, but < P > it will make subordinates resent you, which is not conducive to your further communication.

(3) The content of praise should be specific. When you find the advantages of subordinates, you should tell them, instead of simply praising "you are great" and "you have done a great job", and praising subordinates must be well-founded.

(4) Choose appropriate occasions for praise. If a subordinate's work has been unanimously recognized by everyone, it is better to choose public occasions such as departmental meetings to express praise. This is a great encouragement to subordinates, and it will not arouse the suspicion of other subordinates. If you only find some advantages or achievements, you can praise them in private, which can not only inspire, but also close interpersonal relationships.

4. Criticize subordinates appropriately.

No one is perfect, and no gold is enough. When a subordinate is at fault, as his leader, he needs to criticize and correct him appropriately. Because it conveys negative news, you must master the corresponding skills when criticizing.

(1) Take sincere praise as the introduction. Because criticism is easy to arouse the resistance of subordinates, it is better to praise some advantages or achievements of subordinates at the beginning of the conversation, so that subordinates can feel that they have been objectively positioned, and thus it is easier to accept your criticism.

(2) criticism should be justified. Criticize subordinates for taking