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Market supervision bureau complaint telephone number
In order to maintain a healthy and stable market order, protect the legitimate rights and interests of consumers and operators, and better serve market supervision, the acceptance scope and methods of the market supervision complaint hotline 123 15 are announced as follows:
I. Materials to be provided for complaints and reports:
(1) Complainant's name, telephone number and mailing address (anonymous reporting is allowed); (2) The name and address of the respondent; (three) the specific complaint request and the facts of the consumer rights dispute.
Second, the scope of complaint acceptance:
(1) Consumers' consultation and complaints about purchasing and using commodities or receiving services for daily consumption; (two) report the sale of fake and shoddy goods, false propaganda, unfair competition or other acts in violation of market supervision and management laws and regulations; (three) complaints and reports involving food, drugs, medical devices, cosmetics, consumer goods, special equipment, product prices, intellectual property rights and other illegal acts.
Third, the way to report complaints.
(1) Telephone complaints. Call the hotline 123 15, and the market supervision department realized the "No.1 external service" at 123 15.
(2) Letters from the people.
(3) Online complaints. You can make a complaint and report from the Internet, mobile app, WeChat applet and Alipay App search 123 15, and then choose "I want to complain" or "I want to report" according to the situation.
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