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Personal work summary of base station maintenance in mobile company
The first article: The personal summary of the base station maintenance personnel of the mobile company flies, and the days have passed in a blink of an eye. It was at this time that I looked back and summarized, and I realized that time was in a hurry. July 20 14, as a freshman, I entered the mobile company and came to this United and warm family with ignorance and expectation of my upcoming work. The first position is a two-month internship as a salesperson in the business hall. The process of internship is the process of learning. Under the guidance of the "predecessors" in the business hall, the business level is becoming more and more mature. Life in the business hall is very bitter, but it's worth a hard day to see customers' satisfied smiles. After the internship, under the arrangement of the leader, I became the business administrator of the business department. The business department is like a battle command post on the battlefield, making the development strategy of the market. We have to deal with a lot of data every day, and there is no negligence. It also made me deeply understand the meaning of the sentence "everything in the world should be done in detail" Although my time in the sales department is very short, I have learned perseverance and courage in this lovely group of people in the sales department, which will be a great asset for my future work and life.
My current job is base station maintenance personnel, mainly responsible for base station electricity charges, wlan daily maintenance and team building.
The base station electricity charge has always been an indispensable part of network work, especially in the situation of advocating energy conservation and emission reduction, how to effectively control the water and electricity consumption and control the operating cost within a reasonable range is particularly important. The most important thing is to contact an electrician It's common for them to be charged by electricity for hundreds of degrees, but after all, there is a word "reason" and they can't be stubborn. Although the electricity bill has not reached the expected goal, under the guidance of the leaders and the unremitting efforts of everyone, I believe that it will take time to ride the wind and waves!
With the continuous promotion of emerging communication technologies, in recent years, the group company has put forward the development strategy of "four networks cooperation". As a service to make up for the shortage of 3g and share the pressure of 2g network, Wlan has been vigorously promoted. The daily dimensions of wlan mainly include handling the service failures of users and making explanations; Deal with all kinds of alarms of ap and auxiliary equipment, actively deal with problems found, report and summarize to superiors to ensure timely and accurate fault handling.
In one year's work, with the care of company leaders and the help of colleagues, I learned a lot of knowledge, and gradually improved my technical level through continuous learning. But as a newcomer who has just worked for a year, I know that my knowledge and ability are still relatively lacking. In order to do my job well and constantly improve my knowledge level, I will be optimistic and positive, keep learning and consulting, keep making progress, and enrich and improve myself in my future work and life. Let yourself grow into a dedicated and skilled employee and work hard.
Summarized by:
The second part: Personal summary of mobile base station maintenance major: Time flies, time flies. A year passed in a blink of an eye. With the correct decision of the company leaders and the help of colleagues in the department leaders, I have always been strict with myself according to my work functions and the company's work arrangements. At the same time, strengthen the work concept, strengthen the study of professional knowledge, effectively change the work style, earnestly perform duties, carefully maintain the base station with practical actions, ensure the smooth flow of cdma and phs mobile networks, actively generate income for the company, and maximize the company's business philosophy of "integrating professional services, focusing on customer needs and realizing customer value". Our work in the past year can be summarized as follows:
First, strive to forge yourself, develop a good work style, and master skilled professional and technical skills. Since entering the base station maintenance (mobile maintenance) industry, he has successively served as a base station maintainer, channel maintainer, current maintenance team leader, Gu Lin maintenance team leader and current emergency repair team leader. During this period, I completed the mobile qualification certification (three-level qualification certification) in the whole province, and successively contacted the copper axis communication network, optical fiber communication network and the network composition and links between the whole ms/bts/bsc/msc. Established a complete concept of communication network, with strong practical working ability, and won the title of outstanding employee of the province for three consecutive years.
165438+ 10 After entering Luzhou Branch of China Communication Industry Co., Ltd., according to the company's requirements and work arrangements, we organized personnel to create base station data for more than 300 C-network base stations in the city and comprehensively cut over and rectify Unicom transfer stations, and then replaced more than 400 single-polarization antennas in the city with dual-polarization antennas. Participated in the training class and self-study organized by the company, learned the receiving and sending principles of zte8800, ZTE EI 2 and other equipment, and mastered the maintenance and optimization of ZTE main equipment. Can skillfully maintain base stations and supporting equipment, and formally learn the connection and sealing of optical cables. It laid a good foundation for future line maintenance. A complete concept of communication network is established, which has a strong thirst for knowledge for the maintenance and optimization of cdma wireless base stations. Under the arrangement of the company and departments, actively participate in the internal training organized by the company, and often organize team members to take turns to teach the training courses of this major and this position, so that team members can consolidate and deepen their professional knowledge, understand and master new equipment, new technologies and new operation requirements and specifications.
Second, study hard skills, enhance their work ability, and cultivate a proactive sense of work.
Since the establishment of the wireless maintenance class, the company has adjusted me to work in this class, mainly responsible for the maintenance of communication equipment. When I arrived at my new job, I not only finished my work with good quality and quantity, but also led my team members to replace or replace more than 100 antennas throughout the year, adjusted more than 300 sectors of antennas, and relocated more than 10 base stations. In a very short time, I built the wireless maintenance class into a team with high comprehensive quality and strong combat effectiveness. The whole class is of one mind and one mind. Through cooperation, on the basis of improving comprehensive and high-quality services, we will actively respond to the national "going out" strategy, give full play to the advantages of the company's comprehensive services, continuously expand business, enhance the level and ability of enterprises, and promote the development of major businesses. Because I feel that my burden is heavy and my knowledge and ability are still limited, I have never dared to treat it lightly. I have been studying, learning from books, learning from leaders around me and learning from colleagues. So I feel like I'm making progress. After continuous study and accumulation, I can calmly deal with various problems and faults in my daily work, and ensure the normal work of this position. I can treat my work tasks with a correct attitude, love my job, work hard to implement it in practical work, actively improve my own quality, and strive for the initiative of my work, so that I have a strong sense of professionalism and responsibility and strive to improve my work efficiency and quality.
Third, correct work attitude, carry forward the spirit of love and dedication, and firmly establish the sense of responsibility of business owners.
I insist on self-reflection and strive to improve my personality. No matter what the circumstances, I demand myself from the top with morality, and abiding by professional ethics is the basic prerequisite for being qualified for this job. No matter when and where, I always follow the creed of being strict with myself and earnestly abide by it. In addition, love and dedication is the key to doing a good job. Love and dedication means doing your job well, doing every little thing well, grasping every minute, not accumulating steps, not even accumulating steps, not being good at small things, how to achieve great things, starting from me, starting from small things, starting from now. As we all know, I used to do G network base station maintenance, but I know nothing about C network, but in my daily work, I study professional theoretical knowledge seriously and strive to improve my professional skills. On the premise of being in the management stage with the telecom company, both the basic maintenance of the base station and the network optimization can be actively completed.
In the future work, I will be more open-minded to ask, and ask if I don't understand. Because, I know there are still many shortcomings in my work: my professional knowledge is not comprehensive enough and I need to study better; Need the help of leading colleagues and their own efforts. I will also improve my skills, make a good work plan, complete all the tasks assigned by my superiors, cooperate with the team leader seriously, unite my colleagues, respect the leaders, base myself on my duties, take strict requirements as the criterion, forge ahead, and make greater contributions to the company.
Summarized by:
Chapter III: Personal summary of mobile base station maintenance major: After entering Luzhou Branch of China Communication Industry Co., Ltd. on October 201year1October, according to the company's requirements and work arrangements, we organized personnel to create base station basic data for more than 300 C-network base stations in the city and comprehensively cut over and rectify Unicom transfer stations, and then replaced more than 400 single-polarization antennas in the city with dual-polarization antennas. After attending the training class and self-study organized by the company, I learned.
The transceiver principle of zte8800 and ZTE EI 2 has mastered the maintenance and optimization of ZTE's main equipment. Can skillfully maintain base stations and supporting equipment, and formally learn the connection and sealing of optical cables. It laid a good foundation for future line maintenance. A complete concept of communication network is established, which has a strong thirst for knowledge for the maintenance and optimization of cdma wireless base stations. Under the arrangement of the company and departments, actively participate in the internal training organized by the company, and often organize team members to take turns to teach the training courses of this major and this position, so that team members can consolidate and deepen their professional knowledge, understand and master new equipment, new technologies, new operation requirements and norms ... Safety in production is related to employees' lives, corporate property safety and social stability. Only all employees know the safety knowledge, so as to raise awareness of the importance of safety production. Only by concentrating on safety production, insisting on safety first, and letting workers and managers firmly establish safety awareness and truly wake up, can the safe operation of enterprises be truly guaranteed. Strictly abide by the safety production responsibility system and safety operation procedures.
"The responsibility for production safety is more important than Mount Tai". Within the enterprise, all departments and teams should stick to their posts according to their respective division of labor, earnestly assume the responsibility for safety, implement clear rewards and punishments according to the system, and rectify the hidden dangers found in time. Practice has proved that the responsibility system for production safety can effectively nip in the bud and obviously curb production accidents. In order to realize production, I insist that all employees and interns in the team should seriously study and strictly abide by the company's safety production system, and implement the instructions and requirements of the company and departments for safety production at the morning meeting and weekly meeting every day. At ordinary times, we insist on inspection and maintenance of safety production equipment, safety equipment, fire control facilities and protective articles to keep them in good performance and normal operation. I also often urge and educate new employees to use labor protection articles, working instruments and fire-fighting equipment correctly and reasonably. Through training, workers' safety operation skills and awareness of observing safety production rules and regulations have been improved, and the working level of maintenance personnel in the whole class has been improved?
1. As a defender, the strength of time concept reflects a person's basic quality. Time is money, what customers want and the principle of life.
2. Be fully prepared before the failure occurs, and think about the tools you need as much as possible before going to the station to save time. If you wait until failure has appeared, it is the fundamental manifestation of not being serious and responsible for your work;
3. Judge the accuracy of the fault and make it return to normal in the shortest time. As the saying goes, a white cat and a black cat are good cats when they catch mice. As long as they can ensure communication in the shortest time, they are good.
4. Understand and learn the basic principles of mobile communication, constantly sum up experience, get inspiration from experience, make a good summary, and form the habit of doing things and taking notes, thus reducing the probability of mistakes;
5. Being able to understand the relevant communication equipment to a certain extent, and being able to master the characteristics of various manufacturers very skillfully, is also to reduce the failure time, which is the standard for evaluating a good maintenance personnel; These are the most basic qualities of a basic maintainer. However, in maintenance, the role of management is an important reason that affects the maintenance work. As a management worker, what should I pay attention to?
I have a little idea of my own:
1, managers must keep a clear head, guide their work, don't know where to start, and know exactly what to do first and then what to do. You have to think that the general maintenance personnel sometimes think that the problem is actually very simple, and sometimes they don't know anything when they arrive at the station. They don't have a good concept at all and don't know what they want to do. If you can't go, call someone else. If you need anything, come back and get it.
2, always pay attention to maintain the general mentality of employees, care about the following employees, let them improve their enthusiasm, produce a subjective initiative, understand the importance of work, a good manager should always pay attention to their own shaping.
Yes, in fact, the requirements of employees are very simple. They just want to know whether their work has been recognized by managers, their role in this work, and their importance in the work. Appropriate praise will definitely increase their enthusiasm.
3, the art of managers is to satisfy employees, let the company develop, and create the most abundant value with the simplest work. Managers who only thunder and don't rain every day will only make employees lose confidence. A company leader must have executive power. This basic quality is not what managers should have. Without execution, employees' mentality must be chaotic and disobedient to some extent, because managers' words are just a word and have no power, so
4. If a company's development is established only by relationship, it will definitely not grow up, which will only make people feel more insecure, have a poor work attitude and have a negative work concept. Strength is the best standard to improve yourself. For the development of the company, managers should not be promoted by relationships. On the contrary, we should observe every possible manager in practice and take action. Farting is self-righteous and superior in ability.
5. The development of the company is for employees who can work for the company. Cultivating such employees is the art of managers, which is the value of managers. There is no such manager, just an empty talk and a slogan. What we China people are best at is shouting slogans, and slogans are always just slogans; Summary: Why are China people's businesses always so bad? This is because China people like to use relationships to do business and promote relationships. Really useful employees are not arranged in suitable positions and lack humanized management. Mandatory management is a problem that enterprises must consider today. A good enterprise must be very humanized management. Of course, every manager says that he is humanized management, which is just a word in their mouth and has no execution. Without humanized management, employees' spirit is extremely poor and their concepts are not strong, not to mention corporate culture. Every company says that it has a corporate culture, but even the managers themselves can't tell the essence of their corporate culture, so they are just slogans.
Chapter IV: Personal Summary of Mobile Base Station Maintenance: After entering Luzhou Branch of China Communication Industry Co., Ltd. on October 201year1October, according to the company's requirements and work arrangements, we organized personnel to create the basic data of more than 300 C-network base stations in the city and comprehensively cut over and rectify the Unicom transfer station, and then replaced more than 400 single-polarization antennas in the city with dual-polarization antennas. After attending the training class and self-study organized by the company, I learned.
The transceiver principle of zte8800 and ZTE EI 2 has mastered the maintenance and optimization of ZTE's main equipment. Can skillfully maintain base stations and supporting equipment, and formally learn the connection and sealing of optical cables. It laid a good foundation for future line maintenance. A complete concept of communication network is established, which has a strong thirst for knowledge for the maintenance and optimization of cdma wireless base stations. Under the arrangement of the company and departments, actively participate in the internal training organized by the company, and often organize team members to take turns to teach the training courses of this major and this position, so that team members can consolidate and deepen their professional knowledge, understand and master new equipment, new technologies, new operation requirements and norms ... Safety in production is related to employees' lives, corporate property safety and social stability. Only all employees know the safety knowledge, so as to raise awareness of the importance of safety production. Only by concentrating on safety production, insisting on safety first, and letting workers and managers firmly establish safety awareness and truly wake up, can the safe operation of enterprises be truly guaranteed. Strictly abide by the safety production responsibility system and safety operation procedures.
"The responsibility for production safety is more important than Mount Tai". Within the enterprise, all departments and teams should stick to their posts according to their respective division of labor, earnestly assume the responsibility for safety, implement clear rewards and punishments according to the system, and rectify the hidden dangers found in time. Practice has proved that the responsibility system for production safety can effectively nip in the bud and obviously curb production accidents. In order to realize production, I insist that all employees and interns in the team should seriously study and strictly abide by the company's safety production system, and implement the instructions and requirements of the company and departments for safety production at the morning meeting and weekly meeting every day. At ordinary times, we insist on inspection and maintenance of safety production equipment, safety equipment, fire control facilities and protective articles to keep them in good performance and normal operation. I also often urge and educate new employees to use labor protection articles, working instruments and fire-fighting equipment correctly and reasonably. Through training, workers' safety operation skills and awareness of observing safety production rules and regulations have been improved, and the working level of maintenance personnel in the whole class has been improved?
Chapter 5: Annual Personal Summary of Base Station Maintenance: 20 14 Annual Personal Summary Report of Yongchang Maintenance Stationmaster.
My Yongchang maintenance station set up a station on June 65438+1 October1in 2004 to accept the maintenance of mobile base stations. In this year, 39 base stations were maintained from June 65438+ 10 to July, and 8 new base stations were handed over in August. So far, 47 base stations have been maintained. In the maintenance work, the monthly, quarterly, semi-annual and annual maintenance work of the base station is actively, seriously and realistically carried out and completed, which has been recognized by the mobile company. Let me summarize the work of 20 14:
I. Work Contents and Completion of 20 14:
1. Daily inspection of base stations: During the monthly inspection of base stations, you can know the operation of equipment in time, record the data of equipment at each station, and make an electronic file database. Even if it is updated, it can deal with the equipment with potential safety hazards in time. The specific inspection scope includes: base station main equipment, base station AC /DC power distribution equipment, base station battery, base station air conditioner and base station power environment monitoring. Inspection items include: working voltage, working current, power supply wiring, presence or absence of alarm, operation, equipment wiring, environmental sanitation, and various potential safety hazards existing in the base station.
2. Troubleshooting of the base station: After receiving the troubleshooting list of the machine room (omc), organize and analyze the cause of the failure in an orderly manner, and immediately rush to the site with the required tools and equipment, instead of blindly starting to deal with it. Because the work before departure was done in place and the troubleshooting was handled in strict accordance with the troubleshooting process, it did not take a long time to deal with a fault. In this year's fault handling, there are a series of faults, such as main equipment fault, transmission fault, antenna feed fault, moving ring fault, power supply fault, air conditioning fault, battery fault and so on. I haven't handled it for a long time. Main equipment fault, transmission fault, antenna feed fault and power supply fault are the core faults in base station maintenance fault handling, and we have achieved fast, fast and accurate.
3. Emergency repair of base station power failure: There are more power generation in March, April, May, June, July and August this year, and power failures are less frequent in other months. After receiving the power generation dispatch, we can all start quickly and run to the base station to generate electricity, without causing a large number of base stations to resume work due to power failure. Some base stations are outdoor stations and have no spare batteries, so they will resume service immediately after power failure. If there is a power failure in these stations, we must generate electricity immediately and quickly to reduce the time to restore service. Some base stations were built on the mountains, and the journey was long and difficult, but we overcame all kinds of difficulties and did not let these base stations return for too long.
4. Lighting installation of base station: The base station we represent basically has no lighting. Before April, we completed the lighting installation of each base station, and in August, the new base station completed the lighting installation in September.
5. Battery replacement in base station: The battery discharge time of some base stations we maintain is short, which leads to the problem of returning clothes. Even though we did the discharge test, contacted the mobile company to handle it, and replaced the battery pack of this kind of base station in May 438+10, at present, due to the poor battery performance, the number of times the base station returned the service has decreased.
6. Investigation and handling of hidden dangers in base stations: During the routine inspection every month, we counted the problems left by each station, such as exposed power cord, damaged computer room door, rain leakage in computer room, weeds in the hospital, etc. , and made a comprehensive treatment, reported to the mobile company.
Two. Work performance:
1. In this year's patrol work, we have done our daily patrol work with meticulous and serious attitude, which makes people feel comfortable after the patrol. We have detailed information cards and database statistics for each station.
2. Fault handling is timely and accurate, and any fault is not handled for a long time. The difficult faults were analyzed and reported, which won the trust of the mobile company.
3. The power generation emergency repair work was timely and rapid, which did not cause the base station to reply for a long time.
4. Complete the lighting installation of all base stations.
5. Conduct discharge test on the base station with poor battery performance. After contacting the mobile company, the solution to replace the battery was put forward. At the end of 10, only three base stations have replaced their batteries. There are also some batteries with corroded connecting strips, and we have also treated them.
6. The problems and hidden dangers left by each base station are comprehensively treated. For example, the security door of Jinchuan Dongji Station is broken. Even though we contacted the mobile company and got the permission to replace the door, we replaced the security door in the shortest time. The power lines of base stations such as Jiuba and Tuanzhuang are exposed. Even though we bandaged them, we took photos of this phenomenon and reported it to the mobile company.
Three. Staff training:
During this year, I promoted employee training in an orderly manner, including skills training, safety knowledge training and company system training. Through training, I have achieved the goal of improving the skills of each employee, strengthening safety awareness and clarifying the company system. In terms of training, we focused on skills training, so that employees can master the technology and handle the faults easily, and patiently explain the equipment to employees at the next stop, so that employees can have a comprehensive understanding of the equipment.
4. Highlights and shortcomings of the work:
Under the guidance of the leaders of the project department, Yongchang maintenance station has gradually entered a stable period, and can complete the maintenance tasks of each base station on time every month, so as to minimize the service rejection rate and processing time of the base stations. The working attitude and sense of responsibility for troubleshooting in base stations are increasingly accumulated and matured, and all employees actively seek and enhance their values and sense of responsibility, so as to make a difference in their daily work.
However, there are still some shortcomings: 1. Employees' experience in dealing with base station faults is not comprehensive enough. In the new year, we should pay close attention to the skills training of employees so that every employee can become a qualified base station maintainer. 2. The base station integration and rectification are not in place, and we will try to do better in the new year. 3. Employees' work attitude and sense of responsibility are lacking. In the new year, we should strengthen the team spirit of employees, have a heart-to-heart talk with each employee, and let each employee speak freely at the monthly meeting, including suggestions and problems in work, so as to fully mobilize the enthusiasm of each employee. Let every employee finish every job better.
Verb (abbreviation of verb) Suggestions and opinions on maintenance work With the refinement of maintenance work, the relevant professional talents will be cultivated. In order to carry out our maintenance work more deeply and efficiently, we suggest that the company carry out professional skills training at various sites, increase some spare-time activities, and improve the learning enthusiasm and work enthusiasm of employees.
? This year is coming to an end, which is a crucial moment to link the past with the future. In view of the sincere criticism and guidance of the leaders on the maintenance work of Yongchang maintenance station of our company, we will work with conscientious attitude and enthusiasm, achieve good results and create more high-quality and efficient results for the company. Please believe and pay attention to our improvement. Thank you for your strong support and trust in our work! Our Yongchang maintenance station has great confidence in itself, and will definitely do well or even better!
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